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Welcome
Thank you for choosing Motorola—a global leader in
communications technology.
All Motorola phones are designed and manufactured to
meet Motorola's exacting specifications and world-class quality
standards. During development, our laboratory testing team took
the durable SC-3160 phone through its paces. They cooked it,
steamed it, shook it, shocked it, dusted it, and dropped it—and
the phone still worked! We are confident that the one you pur-
chased will meet your own exacting standards.
Thank you for choosing Motorola, and by all means, enjoy your
SC-3160 dual mode digital cellular phone!
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Summary of Contents for Motorola SC-3160

  • Page 1 SC-3160 phone through its paces. They cooked it, steamed it, shook it, shocked it, dusted it, and dropped it—and the phone still worked! We are confident that the one you pur- chased will meet your own exacting standards.
  • Page 2 First things first. Turn to page 10, and we’ll explain what came with your phone. Then, we’ll show you how to install and charge your battery so that you can get started with “The Basics” in the next section. The Basics What do all those buttons and lights mean? How do I make my first phone call? In this section, we’ll answer those questions...
  • Page 3 Using Memory Read “Using Memory,” beginning on page 32, and you’ll learn how to make the most of your new phone’s built-in Phone Book. You’ll save time with dialing shortcuts and memory tricks that make it easy to place quick calls.
  • Page 4: Table Of Contents

    Making the Most of Memory ....33 Storing........34 Recalling.
  • Page 5 Glossary ........97 Index ........104...
  • Page 6: Safety Information

    Safety Information Your wireless handheld portable telephone is a low power radio Exposure to Radio transmitter and receiver. When it is ON, it receives and also sends out Frequency radio frequency (RF) signals. Signals In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones.
  • Page 7 Give full attention to driving–driving safely is your first responsibility; • Use hands-free operation, if available; • Pull off the road and park before making or answering a call if driving conditions so require. Most modern electronic equipment is shielded from RF signals. Electronic...
  • Page 8 If you use any other personal medical device, consult the manufac- turer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so.
  • Page 9 engine.
  • Page 10: Getting Started

    Package Content Options The SC-3160 phone comes equipped with a Lithium Ion battery and either a Travel Charger or a Desktop Charger to get you up and running. An exciting line of accessory options, now smaller and lighter than ever, can customize your cellular pack- age for maximum performance and portability.
  • Page 11: Introduction To Batteries

    Battery Covers Your phone’s batteries are shipped uncharged, protected by a plastic storage case. You should use this case to store and carry batteries. The storage case prevents objects from touching the battery terminals, thereby reducing the risk of injury or damage from a short circuit.
  • Page 12: Installing Batteries

    Installing Batteries Battery Installation Find the imprinted arrows on the top back of your phone. 1. Place Place the top of the battery just below the bot- Battery tom of the imprinted arrows. 2. Slide Slide the battery up along the guides until it Battery clicks into place.
  • Page 13: Charging Batteries

    Charger power source. The Battery Indicator In the upper right corner of your phone’s display, there is a bat- tery indicator filled with three segments. The more segments you see, the greater the charge. The border of the battery icon will flash during charging.
  • Page 14 Charging Batteries Using the Desktop Charger The desktop charger’s front pocket can charge batteries while they are attached to your phone, and the rear pocket can charge batteries separately. If you have a desktop charger: 1. Plug In Plug the desktop charger into a wall outlet.
  • Page 15 Keep in mind: When charging two batteries, the battery attached to the phone will charge first. Battery Charging Times The time it takes for your battery to obtain a full charge is affected by a variety of factors, including: Temperature Batteries should be at or near room •...
  • Page 16 To prolong the life of your batteries, avoid exposing them to temperatures below -10°C (14°F) or above 45°C (113°F). As a good rule of thumb, always take your phone with you when you leave your car. To dispose of batteries, check with your local recycling center for a battery recycler near you.
  • Page 17: Phone Overview

    Accessory Connector Provides the connection for an external power supply. Volume Keys Represented in this manual by ” and ’, these keys adjust keypad, earpiece, and ringer volume. They also scroll up and down through memory locations and menu features.
  • Page 18: The Basics

    The Basics The next few pages will introduce you to the basic features of your phone. In the chapters that follow, we’ll take you step-by- step through every one of your phone’s features, including stor- ing names and numbers, using the call timers, locking the phone, and more.
  • Page 19 To conserve energy, your phone enters standby mode and turns off the back light when you close the keypad cover or haven’t touched a key for a few seconds. The back light will come back on as soon you press a key or open the keypad cover.
  • Page 20: Reading The Indicators

    Appears when a call is in progress. Caller ID/Message (4) Appears when you receive a Caller ID or alphanumeric message. It will disappear after you’ve viewed the Caller ID or read the message. Voice Mail (4) Indicates you’ve received a Voice Mail message in your Voice Mailbox.
  • Page 21 The more High bar segments you see, the higher the charge. If your battery is low, the phone alerts you in three ways: No bar segments on the indicator will be highlighted.
  • Page 22 Reading the Indicators Detailed Battery Level Reading Press ƒ then press › . The bar graph in the display represents the battery level. The higher the graph, the closer the battery is to full charge. Full Charge Low Charge Important: If the phone is being powered externally–from the...
  • Page 23 Reading the Indicators Power/Status Indicator The Power/Status Indicator is on top of your phone and lights up briefly when your phone is turned ON. Read the chart below to learn how to recognize your phone’s state of service at a glance, without even opening the phone.
  • Page 24: Placing And Ending Calls

    You will see: Dialing 555-1212 . æ without entering a num- You can dial phone numbers with up to 32 digits, but only the ber, your phone last twenty-four digits will appear in the display. will dial the last number entered.
  • Page 25: Receiving Calls

    If you prefer to always see your caller’s number, see page 57 to turn Number Preference ON. The Caller IDs for your last 16 callers will be saved. See page 44 to learn how to view your stored Caller IDs.
  • Page 26 Call Waiting If you subscribe to Call Waiting through your Service Provider, you may hear a tone while on a call, indicating that you are receiving a second call. Before answering the second call, you can place the first call on hold or end it.
  • Page 27: Redialing Numbers

    Automatic Redial The cellular system may at times be too busy to handle your call. If this is the case, you will hear a fast busy signal and see Press . You can let your phone take care of the redialing...
  • Page 28: Basic Tone Controls

    To learn how to turn Silent Mode OFF, see page 68. Muting the Microphone If you need some privacy while a call is in progress, try muting the microphone—you’ll be able to hear the party on the other end, but they will not hear you.
  • Page 29 Basic Tone Controls The upper and lower volume keys are left of the display and can be used to adjust the volume on your phone. As you press these keys, the phone’s speaker will demonstrate the new volume level. Adjusting Keypad Volume When your phone is idle and the keypad cover is open: Press ”...
  • Page 30: Your Phone & Its Shortcuts

    Your Phone & Its Shortcuts Throughout this guide you will see shortcuts that point out sim- ple ways to reach some of your phone’s features. If you’ve owned a Motorola phone before, many of these shortcuts will already be familiar to you.
  • Page 31 Your Phone & Its Shortcuts SEND menu batt lock mute...
  • Page 32: Using Memory

    Using Memory Do you have places to go and people to see? Too many phone numbers to remember? Let your phone remember them for you. Your phone’s internal Phone Book can store up to 99 names and numbers for easy access on the go.
  • Page 33: Making The Most Of Memory

    If someone you know has more than one phone number, you could quickly recall the number you need by storing it with a descriptive label, for example: Name...
  • Page 34: Storing

    Keep in mind: Your Phone Book sorts alphabetically by the first letter in the entry. If you store an entry without a name it will be placed at the back of the Phone Book.
  • Page 35 Alpha or Press STO to produce any letter in the alphabet. Press a key to scroll through the letters printed on the key and use the volume keys to switch between upper and lowercase. For example, press ¤ to enter the letters “A,” “B,” or “C” as shown: press 1 time to insert an "A"...
  • Page 36: Recalling

    Recalling from Memory Recall by Name Once you have stored names and numbers, you can recall them alphabetically and immediately place calls. Press and hold ‰ to enter the name 1. Enter Directory directory. You will see: Enter 1st Letter .
  • Page 37 Recalling from Memory Recall by Memory Location Each name and number you store is placed in a memory location numbered 01-99. Once you have stored names and numbers, you can recall them by memory location. Press ‰ to begin recalling.
  • Page 38 2. Place Call number stored in the memory location you entered will be dialed. You will see: Dialing . Note: If you enter the number of an empty location, you will see: Location XX Is Empty Turbo Dial ™ The Turbo Dial keys make dialing even easier.
  • Page 39 Scratchpad If you need to take a quick note, but you don’t necessarily want to save the number, use the Scratchpad, which always remembers the last phone number that was on your phone’s display. The Scratchpad is especially helpful if you are on the phone and your party gives you another number to call.
  • Page 40: Pause Dialing

    Storing a Number with Pause Dialing The pause occupies a one-digit space in your phone’s memory. Once you have entered a string of numbers and pauses, store the string in the same way you store other entries. Tip: 1.
  • Page 41 Pause Dialing Using Pause Dialing Once stored, simply recall the entry and place the call. Your phone will send the tones for the set of numbers before the first pause and then wait for your input. 1. Place Enter the two-digit memory location where...
  • Page 42: Using Messaging

    Voice Mail • read your Messages • explore your options with the Function Menus. • Follow these symbols as a guide for using the keys on your phone. ” Press to scroll up ’ Press to scroll down ø...
  • Page 43: Receiving Messages

    Receiving Messages If your phone is ON and you receive a Caller ID, Voice Mail, or alphanumeric message: An alert sounds or vibrates: • Your phone will beep or vibrate three times. See Choosing Ringer or Vibrator on page 69 to set your phone’s alert. See page 71 to learn about Message Reminder Tones.
  • Page 44: Viewing Your Caller Ids

    ¬ to select. You will see the most Caller ID recent Caller ID. Caller IDs are numbered in a list 1 through 16. As you receive new Caller IDs, old Caller IDs are moved down one number in the list, and the 16th is deleted.
  • Page 45 Caller ID Options While viewing Caller IDs, just press the Message Key to see the options available for the highlighted Caller ID. ø 4. Access Press to open the Caller ID Options Function Menu. Press ” or ’ to scroll to one of the 5.
  • Page 46: Checking Your Voice Mail

    2. Select press ¬ to select. Voice Mail If you have one or more Voice Mail messages, you will see: To listen to your messages, all you need to do is dial your access number. æ Dial While viewing the above message, press Number to dial your Voice Mailbox number.
  • Page 47 Voice Mail Options While checking Voice Mail, just press the Message Key to see options for the highlighted Voice Mail notification. ø 3. Access Press to open the Voice Mail Options Function Menu. Press ” or ’ to scroll to one of the 4.
  • Page 48: Reading Your Messages

    Press ” or ’ to scroll to other messages. Scroll to Messages In the text of the message, you may see a number in paren- theses. This is a Call Back number, included by the sender. æ Call Back If included, press to dial the Call Back number.
  • Page 49 Message Options While reading your messages, just press the Message Key to see the options available for the highlighted message. ø 4. Access Press to open the Message Options Function Menu. Press ” or ’ to scroll to one of the 5.
  • Page 50: The Works

    Navigating the Menu You can navigate through the menu system using the volume keys and the ¬ key. Use the upper and lower volume keys to scroll through the options available on one level. Use the ¬ key to choose an option, both menus and features.
  • Page 51 In ”The Works” In the pages that follow, you’ll find a chapter for each of your phone’s five menus, complete with a road map and a detailed description of each feature. We’ll teach you everything you need...
  • Page 52: The Internal Phone Book

    Phone Book In “Using Memory” you learned how to store and recall phone numbers with the internal Phone Book. You can access the same features, along with a few others, using your phone’s convenient menu system. In this chapter you will learn how to: recall and store phone numbers using the menu system.
  • Page 53 Road Map Press ƒ and press ⁄ to enter the menu system. Start: pg. 54 pg. 52 pg. 55 pg. 55 pg. 56 pg. 58 pg. 57 pg. 57...
  • Page 54 2. Enter Phone Book Recalling By Name Recall By Name Once you have stored names and numbers, you can recall them alphabetically with the Phone Book menu. Press ¬ to select Recall By Name . 3. Begin Recalling You will see: Enter 1st Letter .
  • Page 55 Call Phone Book Status Phone Book Status You can use this feature to check how many of the Phone Book’s 99 memory locations are full. Press ” or ’ to scroll to Phone Book 3. Select ¬ to select. You will see:...
  • Page 56 Number Whether you store numbers as described in “Using Memory” or store numbers with this menu feature, you will get the same results – so give it a try! Press ” or ’ to scroll to Store New Number and 3.
  • Page 57 View My Number Use this feature to view your phone’s currently active phone num- ber. If you have more than one phone number, you can change the active number with Changing Your Number on page 82. Shortcut: Press ” or ’ to scroll to 3.
  • Page 58 Editing a Memory Location Edit Memory You can change an entry or move it to another location with this feature. When you move an entry, the original location remains untouched, allowing you to easily copy an entry to make a similar one.
  • Page 59 The display will show the current location. 7. Move to If you’d like to move the entry to a new location a New and preserve the original entry, press and hold Ç to erase the location and enter a new Location two-digit location.
  • Page 60: Using Call Timers

    Your phone is equipped with three visual and three audible call timers. You can monitor the length of individual calls, set a timer to track monthly usage, or have the phone alert you at intervals that you specify. In this chapter you will learn how to: monitor the length of your calls.
  • Page 61 Road Map Press ƒ and press ⁄ to enter the menu system. Start: pg. 52 pg. 60 pg. 62 pg. 62 pg. 63 pg. 63 pg. 64 pg. 64 pg. 65 pg. 65...
  • Page 62 It resets before you place the Shortcut: ‰ Press then next call and when you turn the phone OFF. You can have the » twice for a timer display automatically while calls are in progress. See Auto quick look at this Display Individual Timer on page 64.
  • Page 63 Resetting the Timer Reset Timer Scroll over to this feature at the beginning of each billing cycle and you will always be in the know. After you reset the timer, it Shortcut: ƒ ⁄ will continue to keep track of your air-time (in minutes) until Press ›...
  • Page 64 One Minute Audible Timer One Minute Timer Off Turn this feature ON to hear an audible beep 10 seconds before the end of every minute during a call. Don’t worry, the party on Shortcut: the other end will not hear the beeps. ƒ...
  • Page 65 Repeating Audible Timer Repeating Timer Off You can set this timer to beep during your calls at an interval that you select—from 11-999 seconds. Like the One Minute Audible Shortcut: Timer, you will hear the beep 10 seconds before the end of each ƒ...
  • Page 66: Setting Tone Controls

    Tone Controls If you’ve been reading along diligently, this may be a good time for a break—put your feet up and have some fun with the Tone Controls. Use these features to select Silent Mode, personalize your phone’s ringer styles—or turn them OFF for some peace and quiet.
  • Page 67 Road Map Press ƒ and press ⁄ to enter the menu system. Start: pg. 52 pg. 60 pg. 68 pg. 66 pg. 69 pg. 68 pg. 69 pg. 70 pg. 71 pg. 71...
  • Page 68 Selecting a Ringer Style Ringer Style 1 Your new phone offers nine different ringer styles. After you choose a style, the phone will give you a brief sample of your new ™ alert sound, or vibrate if you have the VibraCall Alert selected.
  • Page 69 Press ” or ’ to scroll to Ring/Vib Select and 3. Enter and OFF. press ¬ . Feature Shortcut 2: Press ” or ’ to scroll to Vibrate Only , Ring Only , 4. Select ƒ ⁄ Press ‹ ‚...
  • Page 70 4. which sends the tones for a preset length of time. If you choose long tones, your phone will transmit the tones for as long as you press and hold the key.
  • Page 71 When Service Tones are ON, you’ll be instantly alerted to any change in your cellular service. You’ll hear two short beeps when your phone (1) starts to roam, (2) returns to a home system after roaming, (3) loses service, (4) finds service, or (5) moves from digital to analog service (or vice versa).
  • Page 72: Lock/Security Features

    • restrict call placement and memory access. • reset or clear your phone’s settings. • Follow these symbols as a guide for using the navigation keys. ” Press to scroll up ’ Press to scroll down Press ¬...
  • Page 73 Road Map Press ƒ and press ⁄ to enter the menu system. Start: pg. 52 pg. 60 pg. 66 pg. 72 pg. 74 pg. 75 pg. 76 pg. 76 pg. 76 pg. 76 pg. 79 pg. 78 pg. 77 pg. 77...
  • Page 74 OFF. 3. Find Feature Press ” or ’ to scroll to Auto Lock . 4. Toggle Lock Press ¬ to toggle the feature ON or OFF. Press º to exit the menu, or you may scroll 5. Exit Menu to other features.
  • Page 75 Storing an Emergency Call Number You should reserve memory location 01 for an emergency num- ber or the number of a family member or close friend. To store your emergency number, follow these steps: 1. Enter Enter your emergency number.
  • Page 76 Enter your six-digit secure code. Secure Options Submenu Secure Options For your protection, you must enter a six-digit secure code in order to access the features in the Secure Options submenu. The factory programmed secure code is 000000. View Lock...
  • Page 77 Master Master Clear Clear This feature takes Master Reset a step farther. If you want to start with a clean slate, use Master Clear to erase the resettable timer, the Phone Book, and the Messaging memory, and reset the phone to its original factory settings.
  • Page 78 Service Service Level Level 4 When loaning your phone to others, you may want to restrict call placement or protect memory information. Your phone has two service levels that allow you to control the types of outgoing calls that can be made from your phone.
  • Page 79 Menu to other features. Authentication (A-Key) Entry Your A-Key feature acts like a PIN code and helps to protect your phone from unauthorized users. Contact your Service Provider for your personalized A-Key number. Keep in mind: This feature should only be programmed once.
  • Page 80: Phone Options

    Phone Options The Phone Options menu is your “command center” for adjust- ing the way your phone works. You can fine tune your phone for optimal performance, view and change your phone’s settings, and much more. In this chapter you will learn how to: switch phone numbers.
  • Page 81 Road Map Press ƒ and press ⁄ to enter the menu system. Start: pg. 52 pg. 86 pg. 60 pg. 82 pg. 87 pg. 66 pg. 84 pg. 66 pg. 87 pg. 83 pg. 80 pg. 86 pg. 88 pg. 88 pg.
  • Page 82 Your phone can be activated with two unique phone numbers. You could use one number for your home service and the other for a city that you travel to frequently. This feature allows you to select the number for the appropriate service.
  • Page 83 Feature Review After you’ve spent some time adjusting your phone’s settings, use this feature to review the changes you’ve made. When you enter Feature Review, your phone will display any features that you have changed from their default factory settings.
  • Page 84 Your Service Provider configures this feature when you receive a cellular phone number. Select System Mode allows you to select the type of cellular system your phone will attempt to access. See the next page for a chart of available settings.
  • Page 85 If home system is wireline (type B) Reversed Preference Mode: Your phone first seeks a non-home type system, then a home type sys- tem. (This mode may be useful in fringe areas or certain roaming situations.) Scan BA If home system is non-wireline...
  • Page 86 Press º to exit the menu, or you may scroll 6. Exit Menu to other features. Keep in mind: If there are any digits in your Scratchpad (pg. 39) or if your phone is locked (pg. 74), this feature will not work.
  • Page 87 Instant Instant Redial Redial Off When placing calls, you may at times hear a fast busy signal and see . This probably means the network is tem- P r e s s S N D t o Re di al porarily unable to handle your call.
  • Page 88 Change Changing the Language Language This feature allows you to select the language in the display. Press ¬ to choose Change Language . 4. Begin Selection Press ” or ’ to scroll through the available lan- 5.
  • Page 89 Want to give your phone even more personality? Then create Banner your own message banner for the phone to display when it’s idle. Your banner can be up to 12 characters long. Press ” or ’ to scroll to Change Banner and 4.
  • Page 90 Display Displaying the System ID System ID Use this feature to determine the unique System ID for your cellular phone. Press ¬ to select Display System ID . You will 4. View SID see the System ID for your phone.
  • Page 91 Analog Only Analog Turning Analog Only ON tells your phone to select an analog Only Off channel for the next call. If you don’t place a call, your phone Shortcut: will revert to dual mode service after a few minutes. ƒ...
  • Page 92: Accessory Options

    The Cigarette Lighter Adapter will not overcharge your battery and contains cir- cuitry to protect against over- voltage and power surges in the vehicle. In some cars, the engine must be running in order for the cigarette lighter to operate.
  • Page 93 Place the foam cover on the earpiece for a more comfortable fit. Try using the headset with Multiple Key Answer (pg. 86) or Automatic Answer (pg. 87).
  • Page 94 Zero Install Hands-Free Car Kit For the quickest and easiest mobile solution, use the Zero Install Car Kit. Just plug it in, attach the microphone, and you’re ready to go! Keep in mind: Motorola offers a 3-Watt Vehicular Kit, which includes a 3-watt booster for analog signals.
  • Page 95: Troubleshooting

    Q. My battery didn’t last as long as I expected. What can I do to extend battery life? A. To get the most from your battery, make sure it is fully charged. To charge the battery to 100% of its capacity, leave it in the charger for an extra hour after the charger’s light turns green.
  • Page 96 Q. I tried to place a call but received an alternat- ing high/low tone. A. This sound means your call did not reach the cellular sys- tem. Most likely, you dialed the number too soon after turning the phone ON. Wait until...
  • Page 97: Glossary

    CDMA (Code Division Multiple Access) CDMA takes digitized voice and encodes it in a unique scheme that is sent out over the air. CDMA digital reduces the probability of dropped calls. Your phone is equipped to handle CDMA digital voice transmission.
  • Page 98 Dual Number Your phone can be activated with up two unique phone num- bers. See page 82 to learn how to change the number active on your phone. Emergency Call This feature allows you to place a call from memory loca- tion 01 even if the phone is locked.
  • Page 99 Keypad Tones The sounds produced through your phone’s speaker when you press the keys. See page 69. Keep in mind: “Keypad Tones” does not refer to the tones sent by your phone to communicate with automated phone sys- tems. See Transmit Tones for information on the tones used to access auto- mated phone systems.
  • Page 100 Preferred System ID Mode When your phone is in this system mode setting, it will scan for systems on a preferred list. This choice requires entry of up to 60 System ID numbers. Contact your Service Provider for SID information.
  • Page 101 Unlike traditional analog technology where you are discon- nected from one cell site and then connected to another, CDMA digital tech- nology connects you to a new site before disconnecting you from the old site. This is known as a “soft-handoff.” With soft-handoff technology, you could...
  • Page 102 When your phone is active in this System Mode setting and you are beyond the range of your home Service Provider, your phone will seek a home type system, then a non-home type system. See pages 84-85. See also system type.
  • Page 103 Patent Information Manufactured under one or more of the following U.S. patents: 5363071 D367640 4121218 4630305 D299136 5004992 5166596 5365549 5499394 4138681 4633141 4797929 D315907 5175759 5506490 4193036 4636593 4798975 5008925 5175874 D352497 4636741 4800348 D316417 D332261 5366826 D368696 4254382...
  • Page 104: Index

    – desktop 14 automatic answer 87 – Travel 13 multiple key answer – charging batteries 13 checking your voice mail 46 antenna 17 cigarette lighter adapter 92 audible timers clear key 17 one minute 64 Clear, Master 77 repeating 65...
  • Page 105 17 storing 40 Keypad Tones 69 earpiece 17 LAN compatibility 94 volume 29 – last 10 numbers dialed 27 editing memory 58 letters, entering 35 emergency call 75 Lithium Ion Batteries 92 ending calls 24 locations 55 entering names 35...
  • Page 106 – names reading the indicators 20 clearing 37 entering 35 reading your messages 48 recalling 36 real time clock 21 viewing 57 recall key 17 navigating the menu 50 recalling 55 number by location 37 changing yours 82 by name 36...
  • Page 107 57 store key 17 viewing Caller IDs 44 storing 34 Voice Mail Call Back number 48 calling 40 while on a call 39 checking 46 Super Speed Dial 38 deleting 47 system ID, viewing 90 – Indicator 20 System Mode 84 –...

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