Glossary; Trouble Shooting; Error Messages - Motorola L6I User Manual

APPENDIX

Glossary

EXPRESSION MEANING
Active call The call currently in progress
ALS Alternate Line (Line 2) Service
AoC Advise of Charge - subscription service
CB Cell Broadcast
CLI Caller Line Identity - displays caller's telephone number
DES Data Encryption Standard
Diverting Diverts incoming calls to another number
DTC Desk Top Charger
DTMF Dual Tone Multifrequency Tones
FDN Fixed Dialling Number
GSM Global System for Mobile communications
http HyperText Transfer Protocol
IN Information Numbers of your operator
IP Internet Protocol
LCD Liquid Crystal Display
MMI Man Machine Interface
MMS Multimedia Messaging Service
PIN/PIN2 Personal Identification Number. Supplied by your network/service
provider
PPP Point to Point Protocol
PUK/PUK2 PIN Unblocking Key. Used to unlock PIN and PIN2. Supplied by your
network/service provider
Roaming (Rm) The ability to use your telephone on networks other than your home
network.
SDN Service Dialling Number of your operator or service provider
SIM Subscriber Identity Module. Supplied by your network/service provider
SMS Short Message Service
SPN Service Provider Name
SR Status Report - relates to SMS messages
Standby mode When the phone is on but not receiving/making a call or menu navigating.
URL Uniform Resource Locator

Error messages

PROBLEM POSSIBLE CAUSE AND SOLUTION
Allowed credit reached! You are trying to place an outgoing call and you have reached
your credit limit.
You have reached your credit limit during an outgoing call (the
call is then aborted).
An internal error has An error occured in a game execution.
occured
Busy You are trying to make a call and the call fails because the
destination number is already engaged.
Call failed The user is unreachable.
The outgoing call has failed because:
- the network cannot take the call due to system busy or
- the number is out of order or
- the number is unreachable or
- the network does not answer or
- the option to hide your phone number when calling is not
supported by the network. (You can control the ability to hide
your ID when making a call. This service is available in the
network).
Cancelled. No type Cell broadcast activation has been requested but no message
selected type has been selected.
Cannot execute command You have made a request which is impossible to be executed in
the current call situation.
Can't display message The short message text cannot be displayed (characters not
recognised, incorrect format etc.)
Charge error A problem occured during the mobile battery charge process.
Check battery! A battery problem has been detected.
Check SIM! There is no SIM present or the SIM is incorrectly inserted.
Check your password You changed the call barring password or
You changed the call barring service status.
The entered password seems to be incorrect.
Check your request You made a request for a service that seems to be impossible to
fulfil.
Check your subscription You tried to activate a GSM service. You are requested to check
your subscription regarding the related service rights of use/
access.
Connection failed Connection with the server cannot be established for one of the
following reasons:
The server is busy. Try to connect later.
The server is down. Try to connect later.
The network is not reachable. Check the GPRS service icon is
displayed on Idle screen.
Connection failure The data connection failed.
Error! The network cannot perform your request and generates an
error result.
Failed An SMS sending process failed (SMS cannot be sent).
File protected The file cannot be exported (copyright).
File too big The file dimensions (pixels) and/or weight (kB) are not adapted
to your mobile.
Incorrect entry You entered a character string with a syntax error.
Invalid data received The received file includes invalid information or the melody
format cannot be recognised by the mobile
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Trouble shooting

PROBLEM POSSIBLE CAUSE AND SOLUTION
Phone does not Check that the battery is fully charged and correctly connected to the phone.
switch on
No flashing There may be no mains supply. Try a different electrical socket.
battery icon The charger may be faulty. Return to your dealer and try substitution with
whilst another Motorola adaptor. If faulty, contact your dealer.
charging
Short standby Cell broadcast is permanently on, using more battery power.
and talk times Phone is in a poor signal area and therefore always on full power.
Incorrect charging and discharging. Always charge and discharge your
battery fully.
The battery is wearing out. Replace the battery.
Impossible to Keypad lock is on ( appears). Press
dial numbers off.
Impossible to Check that at least one signal strength bar ( ) is displayed. Try a stronger
make or receive signal strength area.
a call If no network name is displayed, check registration and area coverage with
your service/network provider and check that the SIM is correctly inserted.
Call barring option is on. Deactivate it (see page 66).
Call cost limit has been reached (see page 30).
Stored Fixed Dialled Number or Call barring features are activated. Deactivate
telephone feature (see page 66).
numbers cannot
be recalled
The mobile is on Display contrast is too low. Reset contrast (see page 60).
but nothing is
displayed
Battery icon May indicate a charge or battery problem. Disconnect the charger.
not flashing Reconnect and try again.
1-2-3 during May also indicate that the battery is fully recharged and does not require any
charging further charging.
No charge If the battery is totally empty the battery level symbol may not be displayed
symbol when at once when connecting the battery charger. In this case the mobile cannot
connecting the be turned on. Up to 15 minutes may be necessary to reach the required 4%
charger battery charge to turn your mobile on and allow the battery charge symbol
to be displayed.
symbol There is not enough memory to store another E-mail or another MMS.
displayed Delete one or more of the existing stored messages.
Flashing There is not enough memory to store another SMS message. Delete one or
more of the existing stored messages.
Invalid number - You tried to make a call and the call is rejected by the network
because the network does not recognise the phone number
structure or
- you tried to store a phone number that is too long to be stored
in the selected location or
- you tried to move a phone entry to a location that is unable to
receive the phone number (phone number too long).
Low battery! The battery is low and the phone will soon be switched off
automatically.
Network busy You tried to make a call. The call is rejected by the network due
to congestion problems.
Network not allowed In manual network search, you have selected a network that
rejects the connection.
New PIN2 incorrect. Try Changing PIN2: the new PIN2 code values differ (value control).
again
New PIN incorrect. Try Changing PIN: the new PIN code values differ (value control).
again
No connection No connection has been defined defined in the connection
profile.
No match! No matching pattern has been found between the spoken
sentence and the recorded sentences from the voice dailling
database.
No response You made a call to a remote user and no response has been
received.
Not allowed Your number/character entry is not allowed.
Not allowed fixed dialling An attempted call is cancelled due to fixed dialling control (the
number dialled does not match with one of the fixed dialling
numbers in memory).
Not enough place in the The corresponding memory is full.
phone memory
Not enough place in the
SIM memory
Number changed The called number has changed.
Page has no content Your request was accepted by the network but the required
server page is empty.
Phone permanently A wrong phone unlock code has been entered 10 times. The
blocked phone is now permanently blocked.
PIN blocked A wrong PIN code has been entered 3 times.
PIN blocked A wrong PIN2 code has been entered 3 times.
PUK2 blocked A wrong PUK2 code has been entered 10 times.
The SIM services protected by the PIN2 code have now been
permanently disabled.
Reaching allowed credit! The cost limit is about to be reached. The connected call ends
automatically when the limit is reached.
Ring volume Off The ring volume is set to 0 (no volume)
Service not available The GSM services that have been activated are not available on
the network
SIM blocked. Contact A wrong PUK has been entered 10 times.
provider The SIM card has been permanently disabled and needs to be
replaced by a new one.
SIM names phonebook full The corresponding memory is full.
Phone names phonebook
full
Undeletable file The file cannot be deleted (copyright protected).
Wrong code. Try again A wrong phone lock code has been entered.
and to turn the keypad lock
Unlock
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