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DVG-2101S User Manual
Frequently Asked Questions
Q: Why can't I access the web-based configuration utility?
A: When entering the IP address of the VoIP Adapter (192.168.1.150), you are
not connecting to a website on the Internet and don't have to be connected to
the Internet. The device has the utility built into a ROM chip in the device itself.
Your computer must be on the same IP subnet to connect to the web-based
utility.
Make sure you have an updated Java-enabled web browser. We
recommend the following:
Verify physical connectivity by checking for solid link lights on the device. If
you do not get a solid link light, try using a different cable or connect to a
different port on the device if possible. If the computer is turned off, the link
light may not be on.
Disable any Internet security software running on the computer. Software
firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall,
and Windows
Configure your Internet settings:
Access the web-based utility. Open your web browser and enter the IP
address of your DVG-2101S in the address bar. This should open the login
page for the web-based utility.
If you still cannot access the configuration, unplug the power to the VoIP
Adapter for 10 seconds and plug it back in. Wait about 1 minute and try
accessing the configuration. If you have multiple computers, try connecting
using a different computer.
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Internet Explorer 6.0 or higher
Netscape 8 or higher
Mozilla 1.7.12 (5.0) or higher
Opera 8.5 or higher
Safari 1.2 or higher (with Java 1.3.1 or higher)
Camino 0.8.4 or higher
Firefox 1.5 or higher
®
XP firewall may block access to the configuration pages.
Go to Start > Settings > Control Panel. Double-click the Internet
Options Icon. From the Security tab, click the button to restore the
settings to their defaults.
Click the Connection tab and set the dial-up option to Never Dial a
Connection. Click the LAN Settings button. Make sure nothing is
checked. Click OK.
Go to the Advanced tab and click the button to restore these
settings to their defaults. Click OK three times.
Close your web browser (if open) and open it.
Frequently Asked Questions
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