Troubleshooting - Genius MEDIA POINTER E540 User Manual

Troubleshooting:

Problem
The Presenter
doesn't work.
The Presenter
acts irregularly.
Notes:
1. Activate the software before using the Presenter.
2. Do not use rechargeable batteries on this product.
Analysis
No battery, battery died, or
incorrect battery installation.
The pairing failed.
Incorrect Presenter
installation.
The application isn't active.
The computer can't research
the Presenter device
Anti-virus/anti-spy software
interference.
Check battery and its installation.
(The rechargeable battery is not
acceptable)
Repair by following the fifth point
of "Installation and operation".
Uninstall and re-install by
following the second point of
"Installation and operation"
Activate the Presenter application
by following the fourth point of
"Installation and operation".
Repair the Presenter device by
following the fourth point of
"Installation and operation".
Modify the setting of the
anti-virus/anti-spy software.
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ENGLISH
Solution