Troubleshooting
If you experience trouble with your camera, try the following solutions.
Check the items on pages 184 to 192. Consult your Sony dealer or local
authorized Sony service facility.
1
Check the following items.
2
Remove the battery pack, and insert the battery pack again after
about 1 minute, and turn on the power.
3
Reset the settings (page 167).
4
Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power
The battery pack cannot be installed.
• As you insert the battery pack, use the tip of the battery pack to push the
lock lever (page 21).
• You can use an NP-FW50 battery pack only. Make sure that the battery is
NP-FW50.
The remaining battery indicator is incorrect, or sufficient remaining
battery indicator is displayed but the power runs out too quickly. Cannot
turn on the camera.
• This phenomenon occurs when you use the camera in an extremely hot or
cold location (page 195).
• The battery pack is discharged. Install a charged battery pack (page 19).
• The battery pack is dead (page 204). Replace it with a new one.
• Install the battery pack correctly (page 21).
The power turns off suddenly.
• If you do not operate the camera for given period of time, the camera turns
to power saving mode and nearly shuts down. To cancel the power save,
184