Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Samsung WW12BB944DGB WW12BB944DGB
Summary of Contents for Samsung WW12BB944DGB WW12BB944DGB
- Page 1 Washing Machine User manual WW**BB******* Untitled-9 2023-02-01 4:35:21...
-
Page 2: Table Of Contents
Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Installation What’s included Installation requirements Step-by-step installation Environment Before you start Initial setup Laundry guidelines Detergent drawer guidelines... - Page 3 Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Specification sheet English 3 Untitled-9 2023-02-01 4:35:21...
-
Page 4: Safety Information
Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features. -
Page 5: Important Safety Precautions
Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. -
Page 6: Critical Installation Warnings
Safety information 6. For appliances with ventilation openings in the base, a carpet must not obstruct the openings. 7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility. - Page 7 Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. • Unplug the power plug and clean it with a dry cloth. • Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket so that the cord is running towards the floor.
-
Page 8: Installation Cautions
Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not carefully follow these repair and maintenance instructions. -
Page 9: Usage Cautions
• Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power cord and contact your nearest Samsung Customer Service. • This may result in electric shock or fire. - Page 10 Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
- Page 11 Draining time may vary depending on the water temperature. If the water temperature is too high, the draining process starts after the water cools down. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.
-
Page 12: Critical Cleaning Warnings
Safety information Do not use water from water cooling/heating devices. • This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machine. • If it hardens and accumulates inside the washing machine, it may result in problems with the appliance, discolouration, rust, or bad odours. -
Page 13: Installation
What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer... - Page 14 Installation Spanner Bolt caps Hose guide Cold water hose Hot water hose Cap fixer Check valve (only supplied to some models) Accessories (not supplied) • Stacking kit: SKK-SS* (WW10BB******, WW9*BB******, WW8*BB****** Models Only) SKK-SR* (WW11BB******, WW12BB******, WW13BB******, WW14BB****** Models Only) NOTE •...
-
Page 15: Installation Requirements
Installation requirements Electrical supply and grounding Water supply • Use an individual branch circuit specific to the A proper water pressure for this washing machine washing machine. is between 50 kPa and 800 kPa. Water pressure less than 50 kPa may cause the water valve to not To ensure proper grounding, the washing machine close completely, or it may take longer to fill the comes with a power cord featuring a three-prong... - Page 16 Installation Drain Water temperature Samsung recommends a standpipe 60-90 cm Do not install the washing machine in areas where high. The drain hose must be connected through water may freeze as the washing machine always the hose clip to the standpipe, and the standpipe retains some water in its water valves, pumps, must fully cover the drain hose.
-
Page 17: Step-By-Step Installation
Step-by-step installation NOTE While unpacking the washing machine, lift the washing machine from the foam base. Make sure the drum support was removed from the bottom of the washing machine. STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation •... - Page 18 Installation STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts. NOTE Number of shipping bolts may differ depending on the model. WARNING • Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.
- Page 19 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. English 19 Untitled-9 2023-02-01...
- Page 20 Installation CAUTION When installing the product make sure the levelling feet is not pressing the power cord. CAUTION Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving or generating noise due to vibration. Then, check if the washing machine is rocking. If the washing machine is not rocking, tighten the nuts.
- Page 21 If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply. Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
- Page 22 Installation 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). 4. Insert the adaptor onto the water tap, and then tighten the screws while lifting the adaptor. 5. Turn part (C) in the arrow direction to tighten it. 6.
- Page 23 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap.
- Page 24 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).
-
Page 25: Environment
In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it. -
Page 26: Before You Start
Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to complete it. -
Page 27: Laundry Guidelines
Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the washing performance. •... - Page 28 Before you start STEP 5 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 37. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
- Page 29 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve completely.
-
Page 30: Detergent Drawer Guidelines
Before you start Detergent drawer guidelines With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: A. Dispenser You can only use liquid detergent in this dispenser. - Page 31 CAUTION • Do not operate the washing machine without the dispenser in the detergent drawer. A water leak may cause electric shock or injury. • Do not use the following types of detergent in the drawer. Tablet, capsule, ball, or net types. •...
- Page 32 Before you start 1. Pull the detergent drawer to open. 2. Turn the dispenser cap (A) anticlockwise to open. 3. Apply an appropriate amount of detergent to the dispenser (B). After you finish, put the cap back and turn it clockwise to close.
- Page 33 CAUTION • Do not apply detergent or softener to the drawer without the dispensers. If you do, clean the drawer, and then reinsert both dispensers. • Only use liquid detergent or softener in the auto dispenser. Do not use powdered detergent. •...
-
Page 34: Operations
Operations NOTE The cycle and function names that appeared in this manual may differ from your product. Control panel WW**B*7*****, WW**B*5***** WW**B*9***** Tap to turn the washing machine on or off. • If you do not manipulate the control panel for 10 minutes after the washing machine is turned on, the washing machine automatically turns off. - Page 35 The display shows current cycle information and estimated time remaining, or an information message when a problem occurs. 04 Display NOTE The actual washing time may differ from the estimated time initially displayed on the control panel upon cycle selection. 05 OK ...
-
Page 36: Operating A Cycle
Operations Operating a cycle WW**B*7*****, WW**B*5***** WW**B*9***** 1. Tap turn on the washing machine. 2. Turn the Navigation dial to select the cycle you want. For more information, see page 37. 3. Tap , or to change the default cycle settings. 4. -
Page 37: Cycle Overview
Cycle overview Max load (kg) Cycle Description 12 kg 9.5/9 kg • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the Cotton load. • For cleaning lightly soiled cotton items at a nominal temperature of 20 °C. - Page 38 Operations Max load (kg) Cycle Description 12 kg 9.5/9 kg • For fabrics that are made of polyester (diolen, Synthetics trevira), polyamide (perlon, nylon), or the like. • For best performance, use suitable detergent for Delicates delicates or silk. Towels •...
- Page 39 Max load (kg) Cycle Description 12 kg 9.5/9 kg Mixed Load (applicable • For mixed load consisting of cotton and synthetic. models only) Cloudy Day • For optimum spin drying at high humid condition. • Cleans the drum by removing dirt and bacteria from •...
-
Page 40: Options
Operations Options Using Options 1. Tap 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE again or turn the Navigation dial to select Back and tap •... - Page 41 Dose per Wash You can increase or decrease the amount of detergent dispensed automatically. 1. Tap 2. Turn the Navigation dial to select Dose per Wash, and then tap 3. Tap to select the desired setting. Default setting is Med.. You can select from Med., High, Off, or Low.
- Page 42 Operations Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour or 10 minutes increments). The hour displayed indicates the time the wash will finish.
-
Page 43: Settings
Settings Using Settings 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system setting, and then tap 3. Tap to change or run the selected setting. NOTE again or turn the Navigation dial to select Back and tap To return to the main screen, tap Water Hardness Set the water hardness according to your region. - Page 44 Operations Dispenser The dispenser can be set to dispense liquid softener or liquid detergent. You must run the Pump Clean function before you switch between the softener and detergent. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Dispenser , and then tap 3.
- Page 45 AI Pattern This function saves frequently used cycles and settings. When you turn the function on, the washing machine remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in frequency order. 1. Tap and hold for 3 seconds.
- Page 46 Operations Wi-Fi You can turn the washing machine's Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi, and then tap 3. Tap to select On or Off. The washing machine's Wi-Fi is off as a factory default setting. However, the washing machine's Wi-Fi turns on automatically when you turn on the washing machine for the first time.
-
Page 47: Special Features
Special features Smart Control (applicable models only) You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine 1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. Tap to turn on the washing machine. -
Page 48: Smartthings
You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user automatically logs in. To register your appliance to SmartThings 1. -
Page 49: Open Source Announcement
(Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM;... -
Page 50: Maintenance
Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean+/Drum Clean Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket. 1. -
Page 51: Emergency Drain
Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A). TYPE 1: Gently press the top area of the filter cover (A) to open. -
Page 52: Cleaning
Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. - Page 53 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency drain section.
- Page 54 Maintenance Detergent drawer To prevent the detergent residue buildup in the detergent drawer, clean the detergent drawer once or twice a month, and whenever you refill or change the detergent or softener. CAUTION • Make sure to turn off the washing machine and unplug the power cord before cleaning. •...
- Page 55 NOTE • Do not use a brush or another cleaning tool on part (A) of the detergent drawer. Rinse them with water only. • Do not disassemble the part (A). 3. Clean the drawer recess using a bottle brush to remove detergent residues and limescale on the drawer recess.
-
Page 56: Defrosting Your Washing Machine
Maintenance Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. -
Page 57: Troubleshooting
Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try these suggestions. - Page 58 Troubleshooting Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. •...
- Page 59 Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Non-HE detergent is not recommended. Cannot add additional •...
-
Page 60: Information Codes
Troubleshooting Problem Action • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. •... - Page 61 • Make sure laundry is not caught in the door. Water has overflowed. • Restart after spinning. • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is not placed on the floor.
- Page 62 The Main Door lock/unlock is not working properly. • Turn the machine off, and restart the cycle. • If the information code remains, contact a customer service centre. If any information code keeps appearing on the screen, contact a local Samsung service centre. English Untitled-9...
-
Page 63: Specifications
Specifications Fabric care chart The following symbols provide garment care Bleaching direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, Any bleach allowed. or dry cleaning when necessary. The use of symbols ensures consistency among garment Only oxygen bleach allowed. -
Page 64: Protecting The Environment
Specifications Ironing Professional dry-cleaning in hydrocarbons (heavy benzines) with Iron at maximum sole plate normal process. temperature of 200 °C. Professional dry-cleaning in Iron at maximum sole plate hydrocarbons (heavy benzines) with temperature of 150 °C. gentle process. Iron at maximum sole plate Do not dry-clean. -
Page 65: Specification Sheet
Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW12BB****** Width 600 mm Dimensions Height 850 mm Depth 695 mm Water pressure 50-800 kPa 80.0 kg (WW1*BB*4****) Net weight 78.0 kg (WW1*BB*0****) Washing and Maximum load capacity... - Page 66 Memo Untitled-9 2023-02-01 4:35:37...
- Page 67 Memo Untitled-9 2023-02-01 4:35:37...
- Page 68 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com/au/support NEW ZEALAND 0800 726 786 www.samsung.com/nz/support DC68-04464A-00 Untitled-9 2023-02-01 4:35:37...