Table of Contents
Advertisement
The speakers are making an odd sound.
Run
Sound
Test.
•
(left directional button)
Make sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the
•
(left directional button)
The sound is interrupted.
Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth
speaker as close as possible to the TV without obstacle between them. Do not place the wireless router close to the
Bluetooth speaker body.
To minimise interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be
available depending on the model.
When the symptom persists, it is recommended to use wired connection such as HDMI (eARC/ARC) and Optical.
Whenever a function is used on the TV or the channel is changed, the TV
voices the activity. The TV explains in voice-over the video scenes displayed
on the screen.
Turn off the
Voice Guide
•
(left directional button)
Settings
Voice Guide
The TV audio is not being played through the Soundbar or A/V receiver.
Check the Soundbar or A/V receiver's power supply and its settings.
• When connecting the optical cable between the TV and Soundbar or A/V receiver, make sure that the sound
output is set
Receiver (Optical)
• In case of HDMI-eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV.
However, the eARC can be used only when the Soundbar or A/V receiver supports the eARC feature.
Settings
Broadcast
Settings
function in
Voice Guide
Settings
Try Now
on your TV.
Support
Device Care
Signal. A low signal level may cause sound distortions.
Support
Device Care
Settings.
All Settings
General & Privacy
- 222 -
Self Diagnosis
Sound Test
Self Diagnosis
Broadcast Signal
Accessibility
Try Now
Voice Guide
Advertisement
Table of Contents
