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Table of Contents
Troubleshooting
Related Manuals for Viking VCWC524-SG33A
Summary of Contents for Viking VCWC524-SG33A
- Page 1 USER GUIDE & SERVICE MANUAL ® Model: VCWC524-SG33A...
- Page 2 USER GUIDE & SERVICE MANUAL Click on any section below to jump directly there Table of Contents Intro Parts R600a Specifications Safety System Diagnosis Guide Safety and Warning Compressor Specifications Disposal And Recycling Troubleshooting Extended Control Operation - Service Installation Thermistor Environmental Requirements Defrost...
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Page 3: Product Information
Looking for additional information on your product? User Guides, Spec Sheets, and Product Warranty information are available online at vikingrange.com/commercial. PROPERTY DAMAGE / INDUSTRY CONCERNS In the unlikely event property damage or personal injury is suspected related to a Viking Commercial product, please take the following steps: 1. Customer Care must be contacted at +1.616.754.5601 2. -
Page 4: Safety And Warning
USER GUIDE Safety and Warning NOTICE DANGER Please read all instructions before installing, operating, or servicing the appliance. Service must be done by factory authorized service personnel. Any parts shall be replaced Use this appliance for its intended purpose only and follow with like components. -
Page 5: Disposal And Recycling
USER GUIDE Disposal and Recycling DANGER RISK OF CHILD ENTRAPMENT. Before you throw away your old refrigerator or freezer, take off the doors and leave shelves in place so children may not easily climb inside. If the unit is being removed from service for disposal, check and obey all federal, state, and local regulations regarding the disposal and recycling of refrigeration appliances, and follow these steps completely:... -
Page 6: Environmental Requirements
USER GUIDE Environmental Requirements This unit is designed to operate between 50°F (10°C) and 100°F (38°C). Higher ambient temperatures may reduce the unit’s ability to reach low temperatures and/or reduce ice production on applicable models. For best performance, keep the unit out of direct sunlight and away from heat generating equipment. - Page 7 USER GUIDE Electrical WARNING SHOCK HAZARD — Electrical Grounding Required. Never attempt to repair or perform maintenance on the unit until the electricity has been disconnected. Never remove the round grounding prong from the plug and never use a two-prong grounding adapter.
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Page 8: Cutout & Product Dimensions
USER GUIDE Cutout & Product Dimensions 23 ⁄ ” (600 mm) PREPARE SITE Your U-Line product has been designed for either free- standing or built-in installation. When built-in, your unit does not require additional air space for top, sides, or rear. -
Page 9: Anti-Tip Bracket
USER GUIDE Anti-Tip Bracket Place the anti-tip brackets on the floor against the line drawn for the outer edge. Mark spots for the screw FLOOR MOUNTED ANTI-TIP INSTALLATION holes. Locate two anti-tip brackets included with the kit. Surrounding area (Top view) Place the unit into the area where it will be installed. -
Page 10: General Installation
USER GUIDE General Installation INSTALLATION Plug in the power/electrical cord. LEVELING INFORMATION Gently push the unit into position. Be careful not to entangle the cord or water and drain lines, if CAUTION applicable. To comply with applicable federal, state and local Re-check the leveling, from front to back and side to codes, this equipment may need to be caulked to side. -
Page 11: Grille Installation
USER GUIDE Grille Installation REMOVING AND INSTALLING GRILLE WARNING Disconnect electric power to the unit before removing the grille. When using the unit, the grille must be installed. WARNING DO NOT touch the condenser fins. The condenser fins are SHARP and can be easily damaged. Removing the grille 1. -
Page 12: Door Swing
USER GUIDE Door Swing Wall 2-1/8" Min. (54 mm) 90° Door Swing Units have a zero clearance for the door to open 90°, when installed adjacent to cabinets. Stainless Steel models require 2-1/8" (54 mm) door clearance to accommodate the handle if installed next to a wall. - Page 13 USER GUIDE Door Stop Your U-Line unit was shipped to you with the optional 90° pin. Your unit’s door(s) will open 115° straight from the factory. If you would like the door stop at 90°, follow these instructions. NOTICE If your unit is already undercounter, it will need to be moved out to access the hinge.
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Page 14: Door Alignment And Adjustment
USER GUIDE Door Adjustments Remove hinge pin from bottom hinge and install in left-hand bottom hinge. DOOR ALIGNMENT AND ADJUSTMENT Align and adjust the door if it is not level or not sealing properly. If the door is not sealed, the unit may not cool Bottom Bottom Right Hinge... -
Page 15: First Use
USER GUIDE First Use Initial startup requires no adjustments. When plugged in, the unit will begin operating under the factory default settings. If the unit was turned off during installation, simply press and the unit will immediately switch on. To turn the unit off, press NOTICE Temperature displayed reflects actual... -
Page 16: Control Operation
USER GUIDE Control Operation Hidden Button CONTROL FUNCTION GUIDE FUNCTION COMMAND NOTES ON/OFF Press and release Unit will immediately turn On or OFF When the display is flashing, press Adjust Temperature Press and release adjust the set point temperature. Note: temperature displayed is the actual temperature inside unit Toggle between º... -
Page 17: Airflow And Product Loading
USER GUIDE Airflow and Product Loading NOTICE Restricting airflow may result in poor product AIRFLOW performance, product failure, and uneven internal temperatures and may freeze contents. External • Do not block the front grille - no additional clearance around sides, top or rear of unit is needed for ventilation •... -
Page 18: Interior Adjustments
USER GUIDE Interior Adjustments Once removed, retract the slides. Note: The slides on the rack have a thin coating which All models feature side mounted rack supports with 19 is used to block moisture and provide lubrication. Use adjustment positions. care when handling. - Page 19 USER GUIDE Wine Storage Options WINE RACK BOTTLE POSITION Specially designed horizontal wine racks properly position the bottles so the wine remains in contact with the cork, which ensures the cork does not become dry. Racks are designed to accommodate typical 750ml wine bottles as follows: UCWC515 15”...
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Page 20: Clean Exterior Surfaces
USER GUIDE Cleaning CLEAN INTERIOR COMPONENTS CLEANING VS. SANITIZING Use warm or hot water with dish soap to clean all removed This guide will address both the cleaning and the sanitizing components and interior surfaces. You may use a vinegar and of the unit. - Page 21 USER GUIDE INTERIOR CLEANING & SANITIZING Remove Wine Rack NOTICE Fully extend empty rack Do not use any solvent-based or abrasive cleaners. These types of cleaners may transfer taste and/or odor to the interior products and damage or discolor the interior. Remove Slide-out Metal Shelf Remove all items from shelf.
- Page 22 USER GUIDE Remove 4 rack supports by removing 4 screws on each Remove evaporator cover. one. a. Remove thermistor cover - use a flat tool to pry out the push pin fastener b. Remove 8 screws (3 on each side 2 on top) Remove screws and spacers from evaporator and carefully pull evaporator forward - just enough to be able to wipe both surfaces of the evaporator and the...
- Page 23 USER GUIDE Remove LED Light Cover Remove Door, Brackets, and Hinge With a flat screwdriver, carefully pry LED light cover Hold door to keep it from falling. from ceiling. LED light strip will hang down loosely. Remove top hinge pin. Remove door by tilting forward and lifting door off bottom hinge.
- Page 24 USER GUIDE DEFROSTING Under normal conditions this unit does not require manual defrosting. Minor frost on the rear wall or visible through the evaporator plate vents is normal and will melt during each cycle. If there is excessive build-up of 1/4” (6 mm) or more, manually defrost the unit.
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Page 25: Cleaning Condenser
USER GUIDE Cleaning Condenser INTERVAL - EVERY SIX MONTHS To maintain operational efficiency, keep the front grille free of dust and lint, and clean the condenser when necessary. Depending on environmental conditions, more or less frequent cleaning may be necessary. WARNING Disconnect electric power to the unit before cleaning the condenser. -
Page 26: Extended Non-Use
USER GUIDE Extended Non-Use VACATION/HOLIDAY, PROLONGED SHUTDOWN The following steps are recommended for periods of extended non-use: 1. Remove all consumable content from the unit. 2. Disconnect the power cord from its outlet/socket and leave it disconnected until the unit is returned to service. -
Page 27: Troubleshooting Guide
USER GUIDE Troubleshooting • Evaporator: Refrigerant flowing through an evaporator may sound like boiling liquid. BEFORE CALLING FOR SERVICE • Condenser Fan: Air moving through a condenser may be heard. If you think your U-Line product is malfunctioning, read the CONTROL OPERATION section to clearly understand the •... -
Page 28: Checking Product Temperature
USER GUIDE CHECKING PRODUCT TEMPERATURE Causes which affect the internal temperatures of the cabinet include: • Temperature setting. • Ambient temperature where installed. • Installation in direct sunlight or near a heat source. • The number of door openings and the time the door is open. -
Page 29: Product Liability
USER GUIDE Product Liability Field service technicians are authorized to make an initial assessment in the event of reported damages. If there are any questions about the process involved, the technician should call the manufacturer for further explanation. While inspecting for defects or installation issues, photos should be taken to document any damages or issues found. - Page 30 USER GUIDE Parts UCWC524-SG33A Item Description U-Line P/N ANTI-TIP BRACKETS W/SCREWS * 80-55449-00 LEG LEVELERS (4) 3/8"-16 80-54019-01 BACK PANEL, 2 PIECE 80-55619-00 COMPRESSOR 5 CLASS 80-55452-00 CONDENSER ASSY 5 CLASS 80-55453-00 CONDENSER FAN W/SCREWS 80-54014-00 DOOR W/HINGES, 24" GLASS 80-55492-02 DRAIN PAN 80-54217-00...
- Page 31 USER GUIDE USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE R-600A Specifications Gloves and Eye Protection must be used. For R-600a refrigerant service tips and more videos, go to: www.u-line.com/videos. WARNING Flammability warnings for a pure-iso-butane refrigerant.
- Page 32 USER GUIDE USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE R-600A SPECIFICATIONS/LABELING WARNING R-600a equipped products are labeled (both the unit and the compressor). Only skilled and well trained service technicians permitted to service R-600a equipped products. R-600a is colorless and odorless.
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Page 33: Leak Detection
USER GUIDE USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE Evacuate/reclaim via the piecing pliers to ensure the When re-brazing, the system must be purged with dry system is empty of R-600a before any system work is nitrogen and at least one access point open to the performed. - Page 34 USER GUIDE USER GUIDE u-line.com SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • SERVICE The low side of the refrigeration system (evaporator, Proper ventilation during service is required. compressor and suction line) must be leak tested with the compressor off (equalized pressure).
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Page 35: Capillary Tube
USER GUIDE System Diagnosis Guide REGRIGERATION SYSTEM DIAGNOSIS GUIDE System Suction Suction Compressor Condenser Capillary Evaporator Wattage Condition Pressure Line Discharge Tube Normal Normal Slightly Very hot Very hot Warm Cold Normal below room temperature Overcharge Higher than Very cold Slightly warm Hot to warm Cool... -
Page 36: Compressor Specifications
USER GUIDE Compressor Specifications FMXA9C REFRIGERANT R600A DANGER VOLTAGE 230 VAC FREQUENCY 43-134 Hz START WINDING 20 Ohm at 77 Electrocution can cause death or serious injury. RUN WINDING 20 Ohm at 77 Burns from hot or cold surfaces can cause serious injury. -
Page 37: Troubleshooting - Extended
USER GUIDE Troubleshooting - Extended NORMAL OPERATING SOUNDS All models incorporate rigid foam insulated cabinets to CAUTION provide high thermal efficiency and maximum sound reduction for its internal working components. Despite Never attempt to repair or perform maintenance this technology, your model may make sounds that are on the unit until the main electrical power has unfamiliar. - Page 38 USER GUIDE TROUBLESHOOTING GUIDE Concern Potential Causes Action Not Cooling Compressor overheating Verify proper air flow through condenser. Is condenser clean? Confirm condenser fan operation. Compressor not operating Test overload and relay, replace as needed. Compressor operating - no cooling Refer to System Diagnosis Guide.
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Page 39: Main Control
USER GUIDE MAIN CONTROL CAUTION The main control board is very robust and is rarely the cause of system issues. It is important to fully diagnose Precautions must be taken while working with the board for any suspected failures before attempting live electrical equipment. - Page 40 USER GUIDE Control Operation-Service CONTROL FUNCTION GUIDE FUNCTION COMMAND DISPLAY/OPTIONS UI BUTTON LAYOUT and release Unit will immediately Press ON/OFF turn ON or OFF Sabbath Mode See “Sabbath Mode” section Hidden Button SHOWROOM MODE -Access Service Menu This mode is designed to show units in a display -No LED directly above.
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Page 41: View Error Log
USER GUIDE SERVICE MODE GUIDE SERVICE MODE GUIDE 0. Exit THERMISTOR 1 — ZONE 1. Thermistor 1 temperature not including offsets. This shows the pure thermistor reading with no offsets 2. Thermistor 2 temperature not including offsets. taken into account. 3. -
Page 42: Model List
USER GUIDE E3: Thermistor 3 open. 27. FACTORY TEST MODEL E4: Thermistor 4 open (Does not apply to this model). 0 = Off, 1 = On E5: Thermistor 1 shorted. 28. COMPRESSOR RPM E6: Thermistor 2 shorted. 29. FREEZE TIME ADJUST (MODEL 54 ONLY) E7: Thermistor 3 shorted. - Page 43 USER GUIDE Control Operation-Service...
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Page 44: Evaporator Thermistor
USER GUIDE Thermistors Evaporator Thermistor Thermistors are used for various temperature readings. If the evaporator thermistor fails, the unit will rely on a USER GUIDE Thermistors provide reliable temperature readings preset defrost timer during defrost cycles. The unit will u-line.com using a resistance which varies based on surrounding otherwise operate normally. - Page 45 USER GUIDE Defrost This unit defrosts, by default, every 12 hours of compressor runtime for 45 minutes. If you have verified that the unit does not have an ambient air leak, refer to the Control Operation - Service section and adjust unit to defrost every 9 hours for 60 minutes.
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Page 46: Remove Fan And Cover
USER GUIDE Remove Fan and Cover Remove insulating foam from refrigerant line pass- through hole as needed to gain clearance for fan plug. CONVECTION COOLING Remove internal shelving. This unit is equipped with an advanced convection cooling system. Convection cooling stabilizes cabinet temperature, Remove 8 evaporator cover screws. - Page 47 USER GUIDE NOTICE Fan must be oriented to pull air in through lower evaporator cover vents and push air out at fan mounting location. 13. Installation is the reverse of removal. 14. Care must be taken to assure the bottom of the evaporator cover is reinstalled behind the front edge of the train trough.
- Page 48 Five Year Sealed System Limited Warranty For five years from the date of original purchase, Viking will repair or replace the following parts, labor not included, that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier, and all connecting tubing. All service provided by Viking under the above warranty must be performed by a Viking factory authorized servicer, unless otherwise specified by Viking.