ZyXEL Communications NBG-318S Quick Start Manual page 13

2 If you are using a security key but do not know what your key is, press RESET on your
NBG-318S for 10 seconds or until the POWER light flashes. The settings on your device
return to their factory defaults. Start the wizard to configure your settings again.
If you cannot access your HomePlug AV powerline network, try the
following:
1 Make sure that the network password is the same on all of your HomePlug AV adapters
and that the DAKs for your HomePlug AV devices are typed correctly.
2 Make sure that all the powerline adapters you are using are HomePlug AV compliant.
The NBG-318S does NOT recognize earlier versions of HomePlug adapters such as
HomePlug 1.0 or 1.0.1.
3 Make sure that the devices on your network are all on the same electrical wiring.
Connect another powerline adapter into an outlet close to your NBG-318S's power
outlet. They are probably now on the same electrical wiring. Check the HomePlug
light. If it now lights up your power line adapter was probably previously on separate
electrical wiring. Ask an electrician for more information on the electrical wiring in your
building.
Viewing Your Product's Certifications
1 Go to http://www.zyxel.com.
2 Select your product from the drop-down list box on the ZyXEL home page to go to that
product's page.
3 Select the certification you wish to view from this page.
ENGLISH
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