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11.2 General FAQs
Q1:
When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.: Recommended resolution for this
monitor: 3440 x 1440.
•
Unplug all cables, then connect your
PC to the monitor that you used
previously.
•
In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 3440 x 1440 pixels.
•
Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
•
Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3440 x 1440.
•
Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
•
Turn on your monitor and then turn
on your PC.
Q2:
What is the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can
set it up to 165 Hz to see if that
removes the disturbance.
Q3:
What are the .inf and .icm files?
How do I install the drivers (.inf
and .icm)?
Ans.: These are the driver files for your
monitor. Your computer may
ask you for monitor drivers (.inf
and .icm files) when you first
install your monitor. Follow the
instructions in your user manual,
monitor drivers (.inf and .icm files)
will be installed automatically.
Q4:
How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows ® Control Panel
with the "Display properties".
Q5:
What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press the
select [Reset] to recall all the
original factory settings.
Q6:
Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Q7:
How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8:
Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures.
•
Press
button to show the OSD
(On Screen Display) menu
35
button, then
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