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The picture colours are black and white or do not look the way they should
look
If the product's colours or absolute whites/blacks seem to be off, launch
•
(left directional button)
Try Now
If the test results indicate that the problem is not caused by the TV, do the following:
When using the One Connect Box, confirm that its video input connectors are connected to the correct external
device video output connectors.
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly.
Incorrect connections may cause colour problems or a blank screen.
Component port may not be supported depending on the model.
Check whether
Greyscale
•
(left directional button)
Try Now
The TV automatically turns off by itself
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if
Sleep Timer
has been enabled. The
•
(left directional button)
Sleep Timer
Try Now
If the
Sleep Timer
has not been enabled, see if
•
(left directional button)
Off Timer
Try Now
•
(left directional button)
Auto Power Off
Settings
is set to On.
Settings
Sleep Timer
Settings
Settings
Settings
Try Now
Support
Device Care
All Settings
General & Privacy
automatically turns the TV off after a specified period of time.
All Settings
General & Privacy
Auto Power Off
or
Off Timer
All Settings
General & Privacy
All Settings
General & Privacy
- 215 -
Picture
Test.
Self Diagnosis
Accessibility
System Manager
has been enabled and disable it.
System Manager
Power and Energy Saving
Picture Test
Greyscale
Time
Time
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