An Error Message Appears On The Screen - Canon PIXMA iP6220D Series Quick Start Manual

An Error Message Appears on the Screen
Troubleshooting
Problem
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Possible Cause
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Try This
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Printer not ready
Ensure that the POWER lamp lights.
Writing Error/
If the POWER lamp is off, turn the printer on.
Output Error/
When the POWER lamp is flashing, the printer is initializing. Wait until the
Communication Error
POWER lamp stops flashing.
Paper is not loaded Load paper and press the OK button.
An error message may appear if the "No paper" error has not been reset for a
certain period.
Faulty connection
Ensure that the printer cable is securely connected to the computer.
W
Note
.
If you are using a switching hub or other device, disconnect
the printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
•
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer port setting Check the printer port settings.
does not match the
1. Click Start and select Control Panel, Printers and Other Hardware, and then
interface connected
Printers and Faxes.
to the printer
For non-Windows XP, click Start, select Settings, and then Printers.
2. Select the icon of your printer.
3. Open the File menu and select Properties.
4. Click the Ports tab (or the Details tab) to confirm the port settings.
A USB port is selected if either USBnnn (Canon iPXXXXX) or MPUSBPRNnn
(Canon iPXXXXX) (where n is a number, and XXXXX represents 6220D or
6210D.) is indicated.
If the port setting is not correct, change the port setting according to the
interface you are using on the Ports tab (or the Details tab), or reinstall the
printer driver.
Printer driver is not Uninstall then reinstall the printer driver.
installed properly
1. Click Start, and select All Programs (or Programs), the name of your printer,
and Uninstall.
2. Follow the on-screen instructions to uninstall the driver.
3. Follow the procedures described in the Easy Setup Instructions and reinstall
the printer driver.
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Printer not ready Ensure that the POWER lamp lights.
~
No.: 300"
If the POWER lamp is off, turn the printer on.
If the POWER lamp is flashing, the printer is initializing. Wait until the POWER
lamp stops flashing.
Printer not properly Ensure that the printer is securely connected to the computer.
connected
W
Note
.
If you are using a switching hub or other device, disconnect
the printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer you want to Select your printer on the Printer pop-up menu on the Print dialog box.
use is not selected
If your printer does not appear on the Printer pop-up menu, do the following to
on the Printer List
confirm the printer settings:
1. Select Edit Printer List from the Printer pop-up menu on the Print dialog box.
The Printer List opens.
2. Ensure that your printer is selected in the Printer List.
If your printer is not displayed in the Printer List, click Add to add the printer.
For details, refer to the Printer Setup Utility Help in the Mac Help.
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