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Owner's manual:
Jetta VS5
Stand: 29.01.2023
Englisch: 02.2023
Artikel-Nr.: 182.5C1.TRO.74

1825C1TRO74
Owner's manual
Jetta VS5

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Table of Contents
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Summary of Contents for Volkswagen Jetta VS5 2023

  • Page 1 Owner's manual Jetta VS5 Owner's manual: Jetta VS5 Stand: 29.01.2023 Englisch: 02.2023 Artikel-Nr.: 182.5C1.TRO.74  1825C1TRO74...
  • Page 2 All rights under the laws of copyright are expressly equipment or technical specifications at any time. reserved by FAW-Volkswagen. Subject to alteration The data provided concerning scope of delivery, ap- and amendment.
  • Page 3 If you have any further questions about this car and the printed documents, please get in tap with Volkswagen dealership, they will always be happy to deal with your questions, suggestions or problems.
  • Page 4 Table of Contents Owner's manual writing – Main beam – Parking light instructions – Headlight – Interior lighting Owner's manual Vision – Wipers Vehicle overviews – Mirrors – Front view – Protection from the sun – Side view – Rear view Air conditioning system –...
  • Page 5: Table Of Contents

    – Disposal of used batteries and electronic Transporting items devices – Information about transporting items – Returning and scrapping end-of-life – Luggage compartment cover vehicles – Luggage compartment floor Technical data – Luggage compartment equipment – Notes on technical data –...
  • Page 6 Please check the pur- chase contract for the equipment configuration of your purchased vehicle. For details, please consult Volkswagen dealership. All the technical data listed in the instruction manual apply to the situation when this manual is published.
  • Page 7 Vehicle overviews Front view Fig. 1 Overview of vehicle from front (Type 1)  Vehicle overviews...
  • Page 8 Fig. 2 Overview of vehicle from front (Type 2) Fig. 1 Description: Windscreen: – with vehicle identification number ......................– with windscreen wiper 78, 152 ............................ – with rain/light sensor positioned near the interior mirror 79, 204 ............... – Car light function sensor 73, 204 ..........................
  • Page 9 Side view Fig. 3 Overview of vehicle from right Fig. 3 Description: Tank flap ..................................Roof railing ................................. Door release lever ..............................Exterior mirrors ................................ – Auxiliary turn signals ............................– Ambient lighting (depending on vehicle type) Jacking points ...................................
  • Page 10 Rear view Fig. 4 Overview of vehicle from rear. Fig. 4 Description: High-level brake light Rear window: – with rear window heating ..........................– with rear window aerial – with rear window wiper 78, 152 ..........................Button for opening the boot lid: –...
  • Page 11 Driver door overview Fig. 5 Overview of driver door operating mechanism Fig. 5 Description: Operating mechanism area: – Rotary knob for exterior mirror settings and functions ..............– Buttons for operating electric windows ....................– Central locking button for locking and unlocking vehicle ..............
  • Page 12 Driver side overview Fig. 6 Overview of the driver side Fig. 6 Description: Release lever for bonnet ............................Steering column adjusting lever ........................Fuse box cover plate .............................. Light switch ................................Turn signals and headlight main beam lever ....................– With switches and buttons for driver assist systems .................
  • Page 13 Centre console overview Fig. 7 Overview of the upper section of the centre Fig. 8 Overview of the lower section of the centre console console Fig. 7 Description: Infotainment system Booklet Infotainment system → Vents ..................................... Control buttons: – for hazard warning lights  ..........................
  • Page 14 Front passenger side overview Fig. 9 Overview of front passenger side Fig. 9 Description: Location of front passenger front airbag in dash panel ................. Vents ..................................... Opening lever of the storage compartment .................... Controls in the roof Symbol Meaning ...
  • Page 15 Driver information Symbol Meaning Electronic Stability Control (ESC)  or Acceleration Slip Regulation Symbols in the instrument (ASR) page 133. → cluster Acceleration Slip Regulation (ASR)  has been turned off page 133. → Anti-lock braking system (ABS) is The alarm/indicator lamp can be lit individually or ...
  • Page 16 Instrument cluster Symbol Meaning General Rate Application  (GRA) page 108. → Introduction  The ACC is regulating, no vehicle  detected in front page 114. → This chapter contains information on the follow- The ACC is regulating, vehicle in ing subjects: ...
  • Page 17 ● Seek help from Volkswagen dealership pro- fessionals.  Analogue instrument cluster Please refer to at the start of the chapter on page 14.  Fig. 10 Analogue instrument cluster in dash panel (Type 1) Fig. 11 Analogue instrument cluster in dash panel (Type 2) Instrument description Fig.
  • Page 18 Rev counter NOTICE ● When the engine is in a cold state, it is neces- Please refer to at the start of the chapter  sary to avoid excessive engine speed, full on page 14. throttle and large engine load. ●...
  • Page 19 When the vehicle is at rest or travelling at a low- Displays er speed, the temperature displayed may be slightly higher than the actual ambient tempera- Please refer to at the start of the chapter  ture due to the thermal radiation effect of the on page 14.
  • Page 20 Reset vehicle condition check data ● Do not rely only on the ambient temperature display screen to determine whether the Select the Reset Vehicle Condition Check data menu and road is icy! confirm by pressing the button on the multi- ...
  • Page 21 Memory 2/ accumulation Coolant temperature The memory collects travel data for any number Depending on the vehicle, the coolant tempera- of one-way trips. Depending on the instrument ture can be digitally displayed on the display. The coolant temperature display range is - 45 ℃ to cluster type, the driving time collected by the memory can be up to 19 hours 59 minutes or 99 +130℃.
  • Page 22 Select the driving data display item – Select the drive data memory to be emptied through buttons in the multifunction – Depending on the information mode selected,   steering wheel. this can be done by buttons to open  ...
  • Page 23 break down. Check the fault as soon as the driver. The system continuously compares possible. If necessary, ask for professional the fatigue level of the driver with the actual help to solve the problem. driving state of the vehicle. If the system finds that the driver is in a state of fatigue, it will issue Warning to pay attention to the owner's man- an alarm and display the corresponding informa-...
  • Page 24 – Press the button repeatedly until the WARNING  minutes required are displayed. Press and hold Do not take advantage of the extra conven- the button to quickly adjust the mi-  ience provided by the driver fatigue warning nutes. system to risk driving - beware of causing acci- –...
  • Page 25 ● The fuel level in the fuel tank is too low, which may lead to irregular fuel supply of the engine fuel system, and the vehicle is easy to stall when driving downhill on the mountain road. ● If the engine may run unsmoothly or stall completely due to insufficient or irregular fuel supply, the steering system, all intelli- gent driving assistance systems, and brake...
  • Page 26 Service interval display Please refer to at the start of the chapter  on page 14. Fig. 17 Engine coolant temperature display in digi- tal instrument cluster (basic) Depending on the vehicle, the engine coolant temperature can be displayed digitally via a cool- ant thermometer or in a instrument cluster.
  • Page 27 Whether to reset oil change maintenance data? or  the relevant functions according to the vehicle reset the vehicle condition check data? equipment. Volkswagen recommends using a – Confirmation operation can be performed by Volkswagen dealership. pressing the button page 14 on the →...
  • Page 28 Fig. 19 to browse the selection menu. Or → Operation using the multifunction  directly by the buttons Fig. 19 →   steering wheel open and browse the selection menu. – Press the buttons to open the menu  ...
  • Page 29 204. → vehicle structure. We suggest that you consult Volkswagen dealership on the following matters Ensure that the storage facilities in the car  before travelling abroad by car to understand the and the items in the luggage are reliably fixed page 142.
  • Page 30 – Side lights, headlamp dipped beam, and You can get more information from the corre- headlamp main beam spondingly qualified workshop. Volkswagen rec- ommends using a Volkswagen dealership. – Tail light clusters  – Brake lamp –...
  • Page 31 – Don't just sit in front of the seat. ● All drivers and passengers must be seated correctly before the start of the vehicle and – Do not lean against the side of the seat. remain seated correctly at all times, even –...
  • Page 32 25 cm , and the steering wheel rim can qualified workshop as soon as possible → be held with your hands and elbows slightly Volkswagen dealership have original spare parts bent page 64. → compatible with the vehicle model, configura- tion, and production year, and should replace the –...
  • Page 33 ● If the seat belt base or other parts of the WARNING seat belt are damaged, the seat belt may tear Wearing seat belts improperly or not at all in- during an accident or emergency braking. creases the risk of death and injury. Only proper ●...
  • Page 34 move forward at the speed before the collision Frontal collisions and the laws of until the movement is stopped by an object physics blocking the vehicle. In this case, the driver and passenger were not wearing seat belts and Please refer to at the start of the chapter ...
  • Page 35 Seat belt protection Please refer to at the start of the chapter  on page 31. Fig. 25 The rear passenger, who was not wearing a seat belt at the time of the collision, was thrown forward violently, hitting the driver wearing a seat belt Many people think they have control over their Fig.
  • Page 36 airbags. Therefore, traffic laws in most countries Even if you cannot smooth the seat belt and require drivers and passengers to wear seat belts eliminate the distortion, you should still wear the while driving. seat belt while driving, but the twisted part of the seat belt should not be in contact with the Even if a vehicle is equipped with airbags, all passenger's body.
  • Page 37 ● The seat belt provides the best protection when the seat backrest is in an upright posi- tion and the occupant is wearing the seat belt correctly for his or her body size. ● Do not unfasten the seat belt while the vehi- cle is in the running state.
  • Page 38 It must lie flat so that no pres- belts and airbags can provide the optimum level sure is exerted on the lower body – this applies of protection. Volkswagen recommends using a for the entire course of the pregnancy Fig.
  • Page 39 Therefore, shops. Volkswagen recommends using a Volks- even if the front seats are equipped with airbags, wagen dealership. the driver and front passenger must wear seat belts.
  • Page 40 ● Airbags that have been triggered, and any af- airbag systems fected system parts, must be replaced im- mediately with new parts that are approved by Volkswagen for the vehicle. Please refer to at the start of the chapter ...
  • Page 41 – Go to a correspondingly qualified workshop. Alarm/indicator lamp – Check that the airbag system or seat belt ten- sioner must remain off. Please refer to at the start of the chapter   on page 37. When the ignition lock is switched on, the Airbag system function and ...
  • Page 42 all types of collision accidents and the impact an- The system will not activate the front, side, gle that the airbag should trigger. In addition, and curtain airbags if: there are other important factors affecting – The collision velocity is below the required ref- whether the airbag triggers, such as the charac- erence value in the control unit teristics of the collider (soft and hard), the angle...
  • Page 43 The front airbag and seat belt provide additional ● Move the front passenger seat back so that protection for the head and chest of the front the front passenger is as far away from the driver and passenger in severe frontal collision. dash panel as possible.
  • Page 44 Fig. 33 Fig. 34The area surrounded by → → Curtain airbags the red line in the two figures is the range of ac- tion when the side airbag is activated and ex- Please refer to at the start of the chapter ...
  • Page 45 → NOTICE child seats. Different countries may have different standards Volkswagen recommends child seats from the and regulations on the use and fixation of child Volkswagen range of accessories. These child seats. If the description in this manual is different...
  • Page 46 Child seat type padding. Volkswagen therefore recommends the use of child seats with backrest. Two sets Please refer to at the start of the  of child seats are suitable for children up to 7 chapter on page 43.
  • Page 47 Volkswagen dealer- ships keep up-to-date information on all child – When using a child seat in a front passenger seats authorized for use.
  • Page 48 → Securing systems Recommended child seat securing systems Volkswagen recommends that child seats are se- Please refer to at the start of the  cured as follows: chapter on page 43.
  • Page 49 Securing a child seat with ISOFIX Please refer to at the start of the chapter on page 43.  Fig. 38 Child seat ISOFIX identification mark Fig. 39 Illustration: ISOFIX child seat is installed with fixed arm Quick guide to ISOFIX installation The following table shows the installation op- tions for ISOFIX child seats at the ISOFIX anchor points of the individual seats.
  • Page 50 Install ISOFIX child seat – Grab the left and right sides of the child seat and pull it out to check whether the child seat The installation position of ISOFIX fixed point in is firmly stuck. the vehicle is marked by symbols Fig.
  • Page 51 Securing a child seat using the seat belt Please refer to at the start of the information is available through the orange ECE  chapter on page 43. inspection mark on the child seat. The following table lists the installation methods. If a universal (u) type child seat is to be used in the vehicle, ensure that the child seat is approved for use in the corresponding seat.
  • Page 52 – In case of breakdown. The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a – When tow-starting or towing. long period of time – even when the ignition is Always follow local regulations for the use of the switched off.
  • Page 53 Opening and closing After the warning triangle is used, it should be put back in the luggage. Vehicle key High-visibility waistcoat High-visibility waistcoats can be stored in a stowage compartment on the driver's side door Functions of the vehicle key page 9.
  • Page 54 – Place the new button cell in the battery in the vehicle and unable to safely evacuate case → or seek help. For example, during seasonal changes, the interior of a closed vehicle can – Press the cover back onto the key housing become extremely hot or cold, which can and clamp it.
  • Page 55 Fig. 44 Keyless Access lock/start system: Operating tery in the key must be replaced page 52. → range Additional or replacement vehicle keys can be obtained from a Volkswagen dealership.  Keyless locking and starting systemKeyless Access Introduction  Fig. 45 Door handle: Keyless Access function but-...
  • Page 56 Boot lid locks automatically after closing. the vehicle keys are blocked by other radio sig- nals (e.g., mobile phones) or by objects (e.g., alu- If the vehicle is fully unlocked, the boot lid will minum boxes, computers or briefca- not automatically lock after closing. ses).
  • Page 57 ● When closing the door, be careful to ensure NOTICE that no one is between the door and the Be careful when disassembling and assembling door frame to avoid injury. parts after manually closing or opening the vehi- cle in an emergency to avoid damaging the vehi- WARNING ...
  • Page 58 Central locking button Opening or closing the driver door manually Please refer to at the start of the  chapter on page 54. Please refer to at the start of the  chapter on page 54. Fig. 46 Driver's side door: Central locking button Fig.
  • Page 59 – Insert the vehicle key into the lock cartridge to – If necessary, lock other doors as described unlock or lock the vehicle. above. – Pull the door handle and reinstall the cover. – Check the vehicle at a correspondingly quali- fied workshop as soon as possible.
  • Page 60 Lock the vehicle after triggering the airbag ● Never leave children or people in need of as- sistance alone in a locked vehicle as they If the airbag triggers in the event of an accident, may be trapped in the vehicle. In an emer- the entire vehicle unlocks automatically.
  • Page 61 be flush with the surrounding adjacent NOTICE body.The closed tailgate must be flush with Boot lid opening mechanism shall not be used to the surrounding adjacent body. secure cargo or as a handle. Otherwise, the boot ● The boot lid must always be closed when the lid may be damaged and cannot be closed.
  • Page 62 Opening the boot lid Unlocking the boot lid manually – Press the button on the vehicle key to un-  lock the boot lid or fully unlock the vehicle, Please refer to at the start of the  and open the boot lid by pressing the button chapter on page 58.
  • Page 63 Electric windows ● When opening or closing doors and win- dows, ensure that no one is within the range of the glass. Opening and closing the electric ● Do not leave children or people in need of window assistance alone in a locked vehicle as they may not be able to open doors and windows by themselves in case of emergency.
  • Page 64 If you pull up the button – If the fault persists, go to a correspondingly again within a few seconds, the windows will qualified workshop. Volkswagen recommends be closed without the roll-back function → using a Volkswagen dealership.
  • Page 65 Mis- shop and have the sunroof checked. Volkswa- handling a vehicle key can lock the vehicle, gen recommends using a Volkswagen dealer- start the engine, turn on the ignition and ship. control the sunroof.
  • Page 66 Steering wheel Troubleshooting Sliding/tilting roof opening and closing Adjusting the steering wheel function abnormal If the 12-volt vehicle-mounted battery is discon- position nected or the battery is used up before the sun- roof is fully closed, the sunroof may not open or close properly.
  • Page 67 Seats and head restraints WARNING Improper steering column adjustment method Front seats and steering wheel adjustment error may cause serious casualties! ● After adjusting the steering column, be sure Introduction  to push the handle Fig. 55 up to lock it →...
  • Page 68 ● When the vehicle is running, the front pas- WARNING senger must sit upright with the back close Do not leave lighters and other inflammable to the adjusted seat backrest and keep any and explosive products on the moving track/ part of the body away from the airbag instal- range of the electric seat.
  • Page 69 Mechanically adjustable front seat Electrically adjustable front seat Please refer to at the start of the Please refer to at the start of the   chapter on page 65. chapter on page 65. Fig. 58 Adjustment switch on the left front seat: adjust the seat position, backrest angle, and cushion height Some front seats may be equipped with a com-...
  • Page 70 Rear seats ● Keep sharp objects away from the seat. Sharp objects, such as zippers, rivets or belts on clothing, can damage the surface of the seat. Introduction Open Velcro straps can also cause seat dam-  age.  This chapter contains information on the follow- ing subjects: –...
  • Page 71 Head restraints WARNING Be careful when folding and turning back the rear seat backrest to avoid injury due to negli- Introduction  gence! ● When folding the rear seat backrest, no one This chapter contains information on the follow- is allowed within the fold range of the rear ing subjects: seat.
  • Page 72 WARNING If the vehicle in the removal of head restraints or head restraints installation/adjustment of the case of improper driving, once an accident or rapid acceleration or emergency braking is easy to cause serious casualties! ● The head restraints must be installed in the vehicle seat, and the head restraints should be adjusted correctly.
  • Page 73 Install the rear head restraints – Unlock the rear seat backrest and flip it slightly forward. – Align the head restraints with the head re- straints guide and insert it into the guide. – Press and hold the button Fig. 63 while →...
  • Page 74 Lights ● Always switch on your turn signals when changing lanes, overtaking, or turning. Turn signals ● Switch off the turn signals immediately after changing lanes, overtaking or turning. The hazard warning light will still work after Switching turn signals on and off the ignition lock is switched off page 49.
  • Page 75 The side lights or continuous parking light ● In special weather conditions (such as foggy  on both sides of the vehicle are switched days), turn on the headlamp dipped beam page 75. The symbol in the light → manually. ...
  • Page 76 Switching main beam on and off bulb as required page 153 → – If the fault persists, go to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen dealership.  Running light fails Service lights are partially or completely faulty.
  • Page 77 Automatic switch-off side lights and parking WARNING light Improper use of main beam may cause acci- If the battery power is insufficient to keep the dents, resulting in injuries! Because it may have side lights or parking light on for 2 hours, the a blinding effect on the drivers of other vehi- system will not automatically switch off the side cles, making them unable to concentrate.
  • Page 78 Switching off the “Coming home” function Headlight range adjustment adjusts the headlight beam to the appropriate position according to – After the set switch-off delay has elapsed, the the vehicle load, improving visibility without light will automatically turn off. blinding oncoming traffic →...
  • Page 79 Please contact a suitably qualified ground lighting provides indirect light in the vari- workshop if permanent alteration is required. ous areas of the vehicle interior. Volkswagen recommends using a Volkswagen dealership.  Other areas can also be illuminated, e.g. the foot- well.
  • Page 80 Vision Pulling the lever activates the automatic  wipe/wash function for cleaning the wind- screen. The Climatronic will switch to air re- Wipers circulation mode for approximately 30 sec- onds to prevent the smell of the windscreen washer fluid from entering the vehicle interi- Operating the wiper lever Use the switch to adjust the wipe inter- ...
  • Page 81 The wipers do not wipe. – Switch the ignition off and on. – If the fault persists, go to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen dealership. Fault in rain and light sensor The wipers are not switched on automatically if it Fig.
  • Page 82 – Damaged wiper blades: a film of water or Looking in the exterior mirrors and the interior smears caused by damaged wiper blades can mirror does not allow the driver to see the entire increase the time the wipers are switched on, area around the side and rear of the vehicle.
  • Page 83 – Switch on the ignition. Interior mirror – Press the button Fig. 74 in the driver → door to the desired position. Please refer to at the start of the chapter  on page 80. – To adjust the exterior mirror, press the button forward, back, right or left in the direction of the arrows.
  • Page 84 Protection from the sun Air conditioning system Heating and air conditioning Sun visors system Introduction  This chapter contains information on the follow- ing subjects: – Climatic operating mechanism – Climatronic operating mechanism – Air recirculation mode – Seat heating –...
  • Page 85 WARNING ingly qualified workshop. Volkswagen recom- mends using a Volkswagen dealership. Lack of a fresh air supply can lead to restricted ...
  • Page 86  - Blower – Turn the temperature control knob Fig. 76 → right to stop. – Turn the central blower adjustment knob Fig. – Align the air outlet on the left and right sides → of the front row with the side windows. ...
  • Page 87 Climatronic operating mechanism Please refer to at the start of the chapter on page 82.  Fig. 77 In the upper part of the centre console: climatronic operating mechanism Depending on the type of air conditioning sys-  – Seat heating tem, the function and buttons may vary.
  • Page 88  – Rear window heating NOTICE – Press the button to switch the rear window  Do not stick any stickers over the heating wires heating on or off while the engine is running. of the rear window heating. Otherwise, the rear The rear window heating switches off automati- window heating may be damaged.
  • Page 89 10 minutes. Switch immediately and have it checked by a suitably the passenger side seat heating on after the igni- qualified workshop. Volkswagen recommends tion is switched on, if necessary. using a Volkswagen dealership. ● When adding additional seat cushions or...
  • Page 90 Driving Condensation forms on windows Condensation may form on the windows if they Notes on driving are colder than the ambient temperature and the air is very humid. Cold air can absorb less mois- ture than warm air, which is why condensation Pedals frequently forms on windows in cold weather.
  • Page 91 ● The floor mats must always be properly se- CAUTION cured in the footwell. The gear-change indicator is designed only to ● No additional floor mats or other floor cover- assist the driver and cannot replace the driver’s ings should be placed over the fitted floor attention and responsibility.
  • Page 92 Allow the vehicle to coast with the gear engaged Observe the correct tyre pressures in order to take advantage of the engine braking An inadequate tyre pressure does not just mean effect, for example when approaching a red greater wear, but also increases the rolling resist- street light.
  • Page 93 If the brake pads have been e.g. by non-standard or damaged front spoil- hardly used or if they are corroded, Volkswagen ers.  recommends that the brake discs and brake pads be cleaned by braking strongly several times from high speed.
  • Page 94 Volkswagen boot lid to move unpredictably. recommends using a Volkswagen dealership.  ● If items protrude from the luggage compart- ment, make sure that they are visible to oth-...
  • Page 95 Volkswagen NOTICE is not responsible for any vehicle malfunctions The height and possibly also length of the vehicle or damage caused by this.  are different when the boot lid is open.  Running in the engine...
  • Page 96 ● Volkswagen does not assume responsibility for vehicles used in other countries that do not comply with or only partially comply with the relevant national regulations.
  • Page 97 The warning is a reminder that the ignition must Starter button be switched off before leaving the vehicle. WARNING Use vehicle keys with care as improper usage or management may lead to accidents or injuries. ● Always take all vehicle keys with you when you leave the vehicle.
  • Page 98 After this time, the engine cannot be restarted Starting the engine without a valid vehicle key in the vehicle interior. Turn the vehicle key to – Vehicles with ignition lock: WARNING position Fig. 82 . Switch on the ignition. → While driving, it is important to prevent pas- press the starter but- –...
  • Page 99 ● If the engine does not start, seek expert assis- prevent the vehicle from rolling away. tance from a Volkswagen dealership for pro- fessional testing. WARNING Never switch off the engine while the vehicle is NOTICE in motion.
  • Page 100 The vehicle cannot be operated properly if WARNING you do not have a genuine Volkswagen key.  The components of the exhaust system be- come very hot and can lead to a fire and cause serious or fatal injuries.
  • Page 101 If the button cell in the vehicle key is weak or Switching on the start/stop system discharged, it is possible that the vehicle key will The function is automatically activated every not be recognised. time the ignition is switched on. The instrument cluster display will show information about the In this case it is necessary to perform an emer- current status.
  • Page 102 – The window heater is not switched on. Start-Stop mode with automatic Adaptive Cruise Control (ACC) – Reverse gear is not engaged. The engine will be switched off after the ACC has – The outside temperature is neither too high brought the vehicle to a standstill via an active nor too low.
  • Page 103 – Release pedal to engage the clutch. – In this case, go to a correspondingly qualified workshop and have the system checked. Shifting down Volkswagen recommends using a Volkswagen Shifting down while driving should always be dealership.  done one gear at a time to the next lower gear and not at high engine speed .
  • Page 104  -- Parking lock NOTICE The drive wheels are blocked. May only be selec- Serious damage to the clutch and gearbox could ted when the vehicle is stationary. To disengage occur if the gear lever is shifted to a gear that is this selector lever position, depress the brake too low or if the clutch pedal is pressed and held pedal and switch on the ignition.
  • Page 105 not depressed and the lever is in position N for If the selector lever is not left in the parking more than approximately 1 second and the vehi- lock position P for long periods when the cle is travelling no faster than around 5 km/h. engine is switched off, the 12-volt vehicle bat- tery will discharge.
  • Page 106 ● Use the kickdown function or fast accelera- Driving with an automatic gearbox tion only if visibility, weather, road and traf- fic conditions permit, and other road users The forward gear will automatically shift up or are not put at risk due to the acceleration down.
  • Page 107 In rare cases, the selector lever lock may not en- box checked immediately by a suitably qualified gage in vehicles with an automatic gearbox. workshop. Volkswagen recommends using a Volkswagen dealership. The drive is then deactivated to prevent the vehi- cle from accidentally pulling away.
  • Page 108 The following prerequisites need to be met si- WARNING multaneously: Never release the parking lock P while the elec- – On an incline, the stationary vehicle must be tronic parking brake is switched off. Otherwise, held in position with the foot brake until the the vehicle can start moving unexpectedly vehicle starts moving.
  • Page 109 Steering angle of the wheels. The electromechanical steering only functions when the engine is run- ning. Information on steering You will need considerably more strength than normal to steer the vehicle if the power steering The steering should be locked every time you is reduced or has failed completely.
  • Page 110 – If the warning lamp stays lit, the system mal operation of related systems (including should be checked by a suitably qualified but not limited to the infotainment system/ workshop. Volkswagen recommends using a instrument cluster warning, adaptive cruise Volkswagen dealership. control system/area monitoring system). In...
  • Page 111 How to operate GRA? Operating the GRA system Depending on the vehicle equipment, GRA can be operated through the turn signal lever Please refer to at the start of the chapter  page 109. → on page 109. Displays When GRA is switched on, the instrument cluster display shows the stored speed and the status of GRA: Small font or gray: GRA is deactivated.
  • Page 112 – If the problem persists, switch off GRA and go all driving situations. to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen To reduce the speed, the foot brake should be dealership. applied and if necessary, shift to a lower gear.
  • Page 113  limiter and go to a correspondingly qualified The previously set speed is stored in the system workshop. Volkswagen recommends using a but control has not started yet. Volkswagen dealership. Starting control For safety reasons, the speed limiter switches it- self off completely only when you release the ac- –...
  • Page 114 – Setting the ACC dents and serious injuries. If you do not pay due attention, there is a risk of accidents and seri- – Troubleshooting ous or even fatal injuries. ● Adapt your speed and distance from the ve- The Adaptive Cruise Control (ACC) main- hicles ahead to suit visibility, weather, road, tains a constant speed that you have set.
  • Page 115 ● Even if the system is functioning properly, the conditions of the vehicle detected by the system may not match the driver's observa- tions. If you do not pay due attention, there is a risk of accidents and serious or even fatal injuries.
  • Page 116 Limits of the sensors: Switching the ACC on and off Radar sensors only recognize vehicles that are driving in the same direction. Objects that cannot Please refer to at the start of the chapter  be detected: on page 112. –...
  • Page 117 Resuming control Adjusting the speed – Press the button. You can adjust the stored speed within the de-  fined speed range by means of the buttons on ACC adopts the last set speed and last set dis- the multifunction steering wheel: tance.
  • Page 118 ACC. If the ACC needs to be adjusted or calibra- carried out on the front of the vehicle. ted, go to a correspondingly qualified workshop. – The genuine Volkswagen radiator grille is not Volkswagen recommends using a Volkswagen used. dealership.
  • Page 119 The vehicle will then not be held per- ment, please enquire at a suitably qualified manently. Depress the brake pedal! workshop before starting your journey. Volkswagen recommends using a Volkswa- If Front Assist is triggered to apply brakes to the gen dealership. ...
  • Page 120 For different conditions, Urgent warning may be Braking intervention activated in the following speed ranges: Stationary vehi- Around 5 km/h to 85 km/h cles Urgent warning Vehicles driving Around 5 km/h to 250 km/h Vehicles driving Around 30 km/h to in the same di- in the same di- 250 km/h...
  • Page 121 Objects that cannot be detected Switching off Front Assist. Front Assist may not react or may react with a Front Assist is not suitable for use in the follow- delay in the case of the following objects: ing situations due to the limitations of the sys- tem and must be switched off →...
  • Page 122 Front Assist is not available or carried out on the front of the vehicle. only partially available. When the indicator – The genuine Volkswagen radiator grille is not lamp lights up white, the warning lamp used. may also illuminate at the same time.
  • Page 123 Parking and manoeuvring ● Always park the vehicle in a safe location away from flammable materials such as leaves, dry grass, or spilled fuel to prevent Parking the vehicle the hot exhaust system from igniting them and causing a fire. Parking WARNING Follow the prescribed sequenceof tasks.
  • Page 124 Automatic switch-off when driving off ● Be careful when driving over potholes, entran- ces and exits of driveways, slopes, curbs, and The electronic parking brake is released automat- other protruding objects that may damage the ically when driving off if one of the following sit- bottom components of the vehicle, such as uations occurs when the driver door is closed.
  • Page 125 The indicator lamp lights up yellow. Go to a cor-   red jump lead indicator lamp in button go out. respondingly qualified workshop. Volkswagen recommends using a Volkswagen dealership. Prerequisites Electronic parking brake does not switch itself – The driver door is closed.
  • Page 126 Keeping the vehicle stationary with the Auto ● Never leave the vehicle while the engine is Hold function running, even if the Auto Hold function is ac- – Make sure Auto Hold is ready for use. The indi- tive. cator lamp in the button lights upthe ●...
  • Page 127 Park Distance Control ● Ensure that your speed and driving style are always appropriate for the current visibility, weather and road/traffic conditions. Introduction  ● Unintentional vehicle movements may cause accidents and serious or fatal injuries. This chapter contains information on the follow- ●...
  • Page 128 Please refer to at the start of the chapter  spondingly qualified workshop and have the sys- on page 125. tem checked. Volkswagen recommends using a Volkswagen dealership.  Operating the front and rear Park Distance Control Please refer to at the start of the chapter ...
  • Page 129 – Switch the system on again once you have rec- from obstructions.  tified the source of the fault. – If the issue persists, go to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen dealership.  Parking and manoeuvring...
  • Page 130 Switching the rear view camera Driving into a parking space system on and off Please refer to on page 124 and  at the start of the chapter on page 127. Please refer to on page 124 and  at the start of the chapter on page 127. Switching on –...
  • Page 131 – If the issue persists, go to a correspondingly not accurately reflect them. qualified workshop. Volkswagen recommends ● Do not rely exclusively on the display of Area using a Volkswagen dealership. ...
  • Page 132 – Doors and boot lids are closed. Open – Select reverse gear. – Reliable and clear images of the vehicle's sur- roundings must be recognized. – Or: Switch on the turn signal when driving at a speed lower than around 15 km/h. –...
  • Page 133 Possible solutions mediately and have the system checked. Volks- – Switch off the system temporarily. wagen recommends using a Volkswagen dealer- ship. – Check whether the above causes are involved. – Switch the system on again once you have rec- Electronic stability control (ESC) tified the source of the fault.
  • Page 134 Brake assist system (BAS) WARNING BAS can help to reduce the stopping distance. The brake support systems cannot replace the The brake assist system reinforces the braking driver’s attention and operate only within the force when the driver depresses the brake pedal limits of the respective system.
  • Page 135  tion. The vehicle can be stopped using the normal brakes only. Go to a correspondingly qualified workshop and have the system Troubleshooting checked. Volkswagen recommends using a Volkswagen dealership.   Anti-lock brake system failure or fault The indicator lamp lights up yellow.
  • Page 136 Practical equipment ● The floor mats must always be properly se- cured in the footwell. Stowage areas ● No additional floor mats or other floor cover- ings should be placed over the fitted floor mat. Introduction  ● Make sure that no objects can enter the driv- er footwell while the vehicle is in motion.
  • Page 137 Stowage compartment on the front Stowage compartment in the front passenger side of the centre console Please refer to at the start of the Please refer to at the start of the   chapter on page 134. chapter on page 134. Fig.
  • Page 138 The driver side stowage WARNING compartment The front centre armrest can restrict the free- dom of movement of the driver’s arms and Please refer to at the start of the  therefore cause accidents and serious injuries. chapter on page 134. ●...
  • Page 139 Drink holder with retractable cover NOTICE Open: Push the cover on the centre console Avoid storing heat-sensitive items like magnetic backward. tapes, chocolate, or medications inside the stow- Close: Push the cover on the centre console for- age compartment of the driver door. ...
  • Page 140 ● Never connect electrical devices requiring NOTICE more than the rated power to a 12-volt socket. The fuse can blow as a result of extended opera- The vehicle's electrical system can be tion of the 12-volt sockets at maximum power. damaged if the maximum power output is ex- ●...
  • Page 141 Data transfer The vehicle may be equipped with USB charging ports in the following areas Fig. 111. → Stowage compartment in the upper part of Cyber security the centre console The USB charging port provides a standard 5V Cyber security charging voltage and a maximum 2A charging Cyber security comprises measures to reduce the current.
  • Page 142 – Have the vehicle serviced, repaired, and main- els. tained only by a correspondingly qualified workshop. Volkswagen recommends using a In the case of cable connections, use only the Volkswagen dealership. original device connecting cables or, if available,...
  • Page 143 Also, observe any specific limitations or notes re- NOTICE garding media sources. Volkswagen is not responsible for damage to the Check the type of USB port in the vehicle vehicle caused by poor-quality or faulty third- before connecting the audio sources.
  • Page 144: Transporting Items

    – Observe gross axle weight ratings and the Volkswagen is unable to guarantee that the avail- gross vehicle weight rating page 221. → able apps can be run on all mobile telephones and all operating systems.
  • Page 145: Luggage Compartment Cover

    ● Stow items in the vehicle interior in such a NOTICE way that they can never enter the airbag de- Rubbing objects on the rear windows can cause ployment zones while the vehicle is in mo- damage to the heating wires or antennas (de- tion.
  • Page 146: Luggage Compartment Floor

    ● Do not stow any hard, heavy or sharp objects NOTICE loose on the luggage compartment cover or ● Do not allow the luggage compartment floor put them on the luggage compartment cover to fall when closing it, but always guide it after bagging.
  • Page 147: Fuel And Emission Control

    ● Use only fuels that have been approved for the vehicle. ● Do not use fuels that contain metals and use only Volkswagen-approved service additives in the approved quantity. ● Immediately remove any fuel that is spilled from all vehicle components.
  • Page 148: Fuel Types And Refuelling

    Fuel types and refuelling The fuel information label specifies two fuel grades (e.g. RON95 / minimum RON92) If two fuel grades or octane numbers (RON) are Introduction listed on the label, you can choose either grade.  The fuel grade listed as an alternative, RON 92 in the example above, can be used for refuelling on- This chapter contains information on the follow- ly if the preferred grade, RON 95 in the example,...
  • Page 149 Volkswagen is not responsible for any The vehicle may also be filled with petrol that vehicle malfunctions or damage caused by has a higher RON than the engine requires.
  • Page 150: Emission Control

    Emission control ● Using even a single tank of leaded petrol can significantly impair the efficiency of the cata- lytic converter or even damage the catalytic Introduction converter.   This chapter contains information on the follow- ing subjects: Refuelling –...
  • Page 151 To comply with national regulations on vehicle fied workshop. Volkswagen recommends using a emissions, certain vehicle models are equipped Volkswagen dealership. If not handled in time, with particulate filters in their emission purifica- the driving experience may be impacted. This tion systems.
  • Page 152 – Reduce your speed immediately. – Drive to the nearest correspondingly qualified workshop at medium engine speeds and low loads on the engine. Volkswagen recommends using a Volkswagen dealership. – If these symptoms occur immediately after re- fuelling, switch off the engine immediately to avoid any subsequent damage.
  • Page 153: If And When Vehicle Toolkit

    If and when After using the jack, crank it back to its original position so that it can be stowed safely. Vehicle toolkit  Introduction  Contents of the vehicle toolkit This chapter contains information on the follow- Please refer to at the start of the chapter ...
  • Page 154: Wipers

    Press the wiper lever diately. Wiper blades are available from a corre- briefly with the ignition switched on. The wiper spondingly qualified workshop. Volkswagen rec- arms move back to their initial position. ommends using a Volkswagen dealership.
  • Page 155: Changing Bulbs

    → placed by a suitably qualified workshop. Volks- in the direction of the arrow at the same wagen recommends using a Volkswagen dealer- time. You may need to use some force to do ship. this. It may be illegal to drive with faulty exterior –...
  • Page 156 P page 102. → carried out by a suitably qualified workshop. 6. Stop the engine and switch off the ignition Volkswagen recommends using a Volkswa- page 96. → gen dealership. 7. Vehicles with a manual gearbox: Select a ●...
  • Page 157: Changing Fuses

    Volkswa- gen recommends using a Volkswagen dealership. WARNING The high voltage in the electrical system can cause electric shocks and serious burns. Con-...
  • Page 158 Opening the fuse box in the engine Fuses in the dash panel compartment – Open the bonnet page 164. → Please refer to at the start of the   chapter on page 155. – Press the button in the direction of the arrow to open the cover Fig.
  • Page 159: Jump Starting

    Fuse types Changing fuses ® – Standard flat blade fuse (ATO – Opening the fuse box cover in the engine com- partment. page 156Prepare a plastic gripper → ® – Small flat blade fuse (MINI or similar tool ® – Cartridge fuse (JCASE –...
  • Page 160 ● Always be fully aware of the hazards when Jump starting procedure working with 12-volt vehicle batteries and electrical systems. Improper operation can Please refer to at the start of the  easily cause fire, chemical burns, and electric chapter on page 157. shock.
  • Page 161 – Check the 12-volt vehicle battery by a corre- the vehicle's electronic system. spondingly qualified workshop. Volkswagen recommends using a Volkswagen dealership. – Switch off the ignition in both vehi- cles. page 96 →...
  • Page 162: Towing

    Towing Towing with a breakdown truck If one of your vehicle’s axles is to be raised for towing, then which axle depends on the gearbox Introduction and drive combination. Only the following axles  must be used: This chapter contains information on the follow- Front-wheel drive ing subjects: Manual gearbox...
  • Page 163 – The distance to be towed must not exceed NOTICE 50km. When pushing the vehicle by hand, do not press – If the vehicle is towed by a rescue vehicle, the on the tail light clusters, side spoilers on the rear front wheel of the vehicle must be lifted off window, large panels and the rear spoiler.
  • Page 164 Pulling vehicle (front) – The tow-rope must be taut before you drive off properly. – Press the accelerator carefully. Avoid sudden braking and driving manoeuvres. – Brake in advance and gently press the brake pedal In vehicles with a manual gearbox: –...
  • Page 165 Fitting the front towing eye Fitting the towing eye at front – Always use the towing eye supplied in the ve- hicle toolkit. page 151 → Please refer to at the start of the  chapter on page 160. – Press the marked area of the cover in the di- rection of the arrow Fig.
  • Page 166: Checking And Refilling Engine Compartment

    Volkswagen recom- Safety notes for working in the mends using a Volkswagen dealership. engine compartment ● Never open or close the bonnet if steam or coolant is escaping. Always wait until you...
  • Page 167 – Be very careful and do not press the accel- spilt service fluids must be disposed of properly. erator pedal carelessly. The vehicle could start moving even if the electronic parking Volkswagen recommends using a Volkswagen dealership. brake is switched on. ...
  • Page 168 Checklist (Continued) Move the selector lever in neutral position  page 101or the selector lever in position → page 102. → Switch off the engine and remove the key  from the ignition. page 94 → Allow the engine to cool sufficiently. ...
  • Page 169: Service Fluids And Consumables

    ● Always fold the wiper arms back onto the further developed. Have service fluids and con- windscreen before driving away.  sumables replaced by a suitably qualified work- shop. Volkswagen recommends using a Volkswa- gen dealership. Display WARNING Improper use of service fluids and consumables...
  • Page 170: Checking And Refilling Washer Fluid

    present when the cleaning solution is filled, the ● Never use turpentine, engine oil, fuel, nail dirt will enter the system and block the washer varnish remover, or other volatile fluids for jet. vehicle care, because the above materials are toxic and combustible substances, easy to –...
  • Page 171: Engine Oil

    For information about the lighted warning lights ● It is recommended to use the original air and indicators, see Troubleshooting at the end of windscreen washer fluid recommended by this chapter. page 173 → our company. ● Appropriate antifreeze can be added to the WARNING windscreen washer fluid if necessary.
  • Page 172 While choosing the standard engine oil for your shop. Volkswagen recommends using a Volkswa- vehicle engine, you must also use high quality gen dealership. The same is true for the disposal unleaded gasoline conforming to the GB17930 of waste motor oil, which is also recommended standard.
  • Page 173 ● Use a suitable container when draining the Consumption of engine oil used oil. It must be at least large enough to hold the entire filling quantity of engine oil. Please refer to on page 164 and  at the start of the chapter on page 169. ●...
  • Page 174 137, and the oil dipstick has a coloured handle. If you are not → clear about the location of the lid and oil dipstick,Volkswagen recommends using a Volkswagen dealership. 5. Pull the oil dipstick out of the guide tube and wipe it off with a clean cloth.
  • Page 175: Coolant

    ment, service fluids and suitable tools . In → NOTICE case of any doubt, it should be carried out by a ● Do not start the engine if the engine oil level is correspondingly qualified workshop in the area Fig. 136 ! Seek expert assis- →...
  • Page 176 NOTICE When adding coolant additives, never mix genu- ine coolant additives with other coolant additives that have not been approved by Volkswagen, otherwise, the engine and its cooling system may be damaged. ● If the liquid in the coolant expansion tank is not violet but brown, the suitable coolant has been mixed with another unsuitable coolant.
  • Page 177 – If in an emergency you do not have access to ● Fill only with original coolant according to coolant with the required specifica- Volkswagen’s specification! Other types of tion page 173, do not use any other coolant coolant may not meet the requirements of the →...
  • Page 178: Brake Fluid

    The engine coolant temperature is too high or Brake fluid specification the coolant level is too low. Volkswagen has developed a brake fluid that has been optimised for the brake system in the vehi- Do not drive on! cle. To ensure the best possible operation of the Stop as soon as practicable and safe to do so.
  • Page 179: 12-Volt Vehicle Battery

    Volkswagen recommends the vehicle requirements. using a Volkswagen dealership. Failing to carry ● The use of other brake fluid or inferior brake out work correctly can cause serious injuries. fluid will worsen the brake function, reduce...
  • Page 180 Installation position of 12-volt vehicle battery ● Never charge a 12-volt vehicle battery which The 12-volt vehicle battery is located in the en- is frozen or has been frozen. A discharged gine compartment. 12-volt vehicle battery can already freeze at temperatures around 0°C.
  • Page 181 12-volt vehicle bat- WARNING tery checked. Volkswagen recommends using a Any work on the 12-volt vehicle battery and the Volkswagen dealership. electrical system can cause serious chemical...
  • Page 182 – — The idling speed is increased so that the al- tures of the new battery before purchasing the ternator provides more electricity. battery.Volkswagen recommends using a Volks- – The performance of large electrical consumers wagen dealership. may be reduced or they may be switched off Only maintenance-free 12-volt vehicle batteries completely.
  • Page 183: Wheels And Tyres Tyre Monitoring System

    Wheels and tyres ● 12-volt vehicle batteries should only be charged in well-ventilated spaces. Tyre monitoring system ● Never charge a 12-volt vehicle battery which is frozen or has been frozen! Note that dis- charged 12-volt vehicle batteries can already Introduction ...
  • Page 184 Old tyres should only be replaced by tyres ● Never exceed the top speed and load permit- that have been approved by Volkswagen for ted for the fitted tyres. the vehicle type. WARNING Do not rely only on the tyre monitoring sys-...
  • Page 185 Synchronising the Tyre Pressure Loss Indicator – If the fault persists, go to a correspondingly – Switch on the ignition. qualified workshop. Volkswagen recommends using a Volkswagen dealership. – When all four tyre pressures correspond to the required values, tap Fig.
  • Page 186: Wheels And Tyres

    However, the indicator lamp will go out → when the road conditions or driving style change.  – If the fault persists, go to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen dealership. Wheels and Tyres WARNING Different tyre pressure or too low tyre pressure...
  • Page 187 In this case, drive with extra Volkswagen-approved tyres and rims are guaran- care at all times at a low speed. teed to have the dimensions that are suitable for the vehicle.
  • Page 188 → Volkswagen Genuine tyres – Replace missing dust caps on the valves im- The vehicle may be fitted with Volkswagen Genu- mediately. ine tyres at the factory. When used correctly – Remove foreign bodies that have not yet pe- Volkswagen Genuine tyres meet the highest netrated to the inside of the tyre.
  • Page 189 ● Use only tyres whose dimensions do not ex- ceed the tyre dimensions of tyre makes ap- Correct wheel bolts must be used and tightened proved by Volkswagen and that do not rub to the specified tightening torque. page 196 →...
  • Page 190 Note:Check the tyre pressure when the tyres WARNING are cold. The use of unsuitable or damaged wheel rims Tyre pressure for partial load. can impair vehicle safety and cause accidents Vehicle-dependent:comfort tyre pressure for and serious injury! partial load. ● Use only wheel rims that have been ap- Tyre pressure for full load.
  • Page 191 – After adjusting the tyre pressures, always Tread depth and Tyre wear screw the caps onto the valves and observe the information on the tyre monitoring sys- Please refer to at the start of the chapter  tem. on page 184. –...
  • Page 192 184. qualified workshop if tyres show excessive wear. Volkswagen recommends using a Volkswagen Damage to tyres and rims is often not easily de- dealership. tected. If you notice unusual vibration, or if the...
  • Page 193 Radial runout and lateral runout of tyres correspondingly qualified workshop in order Tyre and wheel rim concentric deviation that may to have the vehicle checked. Volkswagen produce radial runout and lateral runout. recommends using a Volkswagen dealership. ...
  • Page 194 Fig. 148 Tyre lettering (example) Meaning → Product name Individual tyre designation of the manufacturer. The tyre complies with the legal requirements of the USA Department of Transportation, responsible for tyre safety standards. JHCO CHWS 2213 Tyre identification number - Possibly only on the inside of the wheel) and date of manufacture: Identifier of producing plant and specifications JHCO...
  • Page 195 Fig. 148 Tyre lettering (example) Meaning → E4 e4 0200477-b Indicates conformity with international regulations. Ap- proved tyres which comply with ECE regulations are identi- fied with E.Tyres which comply with EG regulations are identified with e. This is followed by the multiple-digit ap- proval number.
  • Page 196 Winter or all-season tyres improve the handling WARNING and braking characteristics in winter road condi- The improved handling due to winter tyres in tions. Volkswagen recommends that winter tyres winter conditions must not make you take be fitted to the vehicle at temperatures below safety risks! +7°C or in winter road conditions.
  • Page 197: Wheel Covers

    Wheel rim 215/60 R16 6J×16 ET43 In vehicles with a Tyre Pressure Loss Indica- tor, the system must be re-synchronised Volkswagen recommends that you ask a corre- when snow chains are fitted. page 181 → spondingly qualified workshop for information ...
  • Page 198: Changing A Wheel

    If both tyres on one side of the vehicle, both tyres on one axle, or all tyres are damaged, go to a suita- bly qualified workshop. Volkswagen recommends using a Volkswagen dealership. You should carry out a wheel change yourself on-...
  • Page 199 9. Remove any items of luggage from the lug- ment process can you replace the wheel by gage compartment yourself. Seek expert assistance. Volkswagen 10. Remove the temporary spare wheels and the recommends using a Volkswagen dealership. vehicle toolkit from the luggage compart- ●...
  • Page 200 Use a suitable box spanner to loosen the wheel WARNING bolts. Incorrectly tightened or missing wheel bolts Only loosen the wheel bolts by approximately can lead to loss of control over the vehicle, se- one turn before raising the vehicle with the jack. rious accidents and fatal injuries.
  • Page 201 If the spare wheel tyre differs from the other Spare wheel and Temporary spare tyres on the vehicle wheel If the spare wheel tyre differs from the other tyres on the vehicle, the spare wheel must be Please refer to at the start of the chapter ...
  • Page 202 ● Use only vehicle jacks that have been ap- The jack may be positioned only at the reinforce- proved by Volkswagen for your vehicle. Other ments on the underbody, which are located be- vehicle jacks could slip out of position – this hind the markings on the body.
  • Page 203 – Using the wheel wrench, completely unscrew ● Never place any part of your body, e.g. your loosened wheel bolts Fig. 155 and place → arm, underneath the vehicle if the latter is them on a clean surface. only supported by the jack. Beware of injury! –...
  • Page 204: Vehicle Care Vehicle Care

    Follow the application instructions on the packaging. Consult a suitably qualified workshop if you have any questions about care products or if components are not lis- ted. Volkswagen recommends using a Volkswa- gen dealership. WARNING Improper care and cleaning of components can irreparably damage the safety features of the vehicles.
  • Page 205 – The windscreen wipers page 78 and rain sen- → WARNING sor must be switched off before cleaning. Care products may be toxic, highly flammable – The windows must be closed and the exterior and hazardous. Improper use of care products mirrors must be folded away.
  • Page 206 Even if a preservative wax is used regularly in the NOTICE car wash, Volkswagen recommends protecting Vehicle washer that mechanically detect the out- the paint with suitable hard wax or with Volks- line of the vehicle may damage the vehicle, such wagen Genuine hard wax at least twice a year.
  • Page 207 Volkswagen Genuine de-icer and re- Pay attention to the installation posi- move ice with a plastic scraper. Move the scraper tion.
  • Page 208 The durability and colour of decorative and Volkswagen recommends treating the wheel rims protective films may be affected by envi- with a suitable hard wax or with Volkswagen ronmental influences, such as sunlight, moisture, Genuine hard wax every three months.
  • Page 209 Displays and screens: cleaner or Volkswagen Genuine interior clean- Use a suitable cleaning cloth or Volkswagen Gen- er. If necessary, treat subsequently with a neu- uine cleaning cloth with a little water, a suitable tral soap solution.
  • Page 210: Accessories, Modifications, Repairs And Renewal Of Parts

    .These parts and accessories have been spe- nents with chemical agents. cially tested by Volkswagen for suitability, relia- bility and safety. A suitably qualified workshop ● Do not use any caustic liquids, solvents or also has the specialist skills for correct installa- sharp objects.
  • Page 211 Repairs and technical modifications must always can lead to sensors and cameras being displaced be carried out according to Volkswagen specifi- or damaged. If the area around sensor and cam- cations →...
  • Page 212 Volkswagen, lowering the vehicle or ● Volkswagen recommends the use of Volks- making modifications to the suspension rate in-...
  • Page 213 This can result in serious or fatal injuries Ask a qualified workshop for further information in the event of an accident! on installation of a two-way radio. Volkswagen ● Never install components in the suspension recommends using a Volkswagen dealership.
  • Page 214: Customer Information

    – Vehicle status information, e.g. speed, deceler- Suitably qualified workshops are informed about ation, lateral acceleration, number of wheel this type of reprogramming. Volkswagen recom- revolutions and display of closed seat belts. mends using a Volkswagen dealership. – Faults or malfunctions in important system components, e.g.
  • Page 215: Personal Data Protection

    – Settings of the seat position. – Air conditioning settings. When you use the vehicle repair, replacement – Personalised settings such as mirror adjust- and return services provided by FaW-Volkswagen ment. Automobile Co., LTD. (hereinafter referred to as“ FAW-VW”) and authorized dealers of FAW- Integration of mobile telephones VW (hereinafter referred to as “dealers”), for in-...
  • Page 216 People's Republic of China. stability control systems. – Information on events which damaged the ve- However, as the Volkswagen brand provides hicle. products or services through resources and serv- ers all over the world, it means that when Faw- –...
  • Page 217 – Faults or malfunctions in important system components, e.g. lights, brakes Name of overseas recipient: Volkswagen Group Co., Ltd. and the import suppliers related to this – System reactions to specific driving situations, service (for supplier information, please call the e.g.
  • Page 218: Event Data Recorder

    Due to its legal product monitoring obligations, system behaved. The event data recorder is in- Volkswagen is entitled to use the data for field tended to record data relating to driving dynam- monitoring and also for research purposes and ics and the restraint system for a short period of quality improvements.
  • Page 219 For detailed information, refer to the driver assis- For detailed information, refer to the brake sup- tance systems page 108. The associated data port systems page 131. The associated data el- → → element is the “cruise control status” in Class B, ement is the “traction control system status”...
  • Page 220: Labels And Plates

    ECU should be installed with identical information retrieval that captures EDR data by Volkswagen dealerships. since its initial use until the data retrieval. An ex- High voltage warning label ample of a power cycle is...
  • Page 221: Communication Window On The Windscreen

    Refrigerant oil in the air conditioning system The air conditioning system is filled with a refrig- erant oil. For the type and amount of refrigerant oil used, please consult the Volkswagen dealer- ships. Fig. 158 Communication window on the wind-...
  • Page 222: Component Protection

    Volkswagen dealership. When the component protection is activated, in- – Further information on return and recycling can be obtained from your Volkswagen dealer- formation about the protected components will ship. be displayed on the instrument cluster. Seek ex-...
  • Page 223: Returning And Scrapping End-Of-Life Vehicles

    – Further information on return and recycling the basic model without any additional equip- can be obtained from your Volkswagen dealer- ment installed. The technical data may differ in ship. the case of different model versions, special ve- Batteries in vehicle keys and remote con- hicles, and country-dependent equipment.
  • Page 224: Data Plate And Engine Number Letter

    Data plate and engine number Vehicle identification number letter Fig. 160 In the engine compartment: vehicle identi- fication number (illustration). Fig. 159 Vehicle data plate (illustration) Data plate Type plate Fig. 159 The data plate is affixedin → the lower area of the door pillar on the front pas- senger sideand contains the following data: Trademark and model Vehicle identification number (chassis num-...
  • Page 225: Engine Parameters

    Volkswagen models or a diag- nostic instrument with a vehicle communication Volkswagen dealerships are equipped with a spe-...
  • Page 226: Vehicle Performance Parameters

    Vehicle performance parameters The values listed in the table below apply to vehi- power. This depends on aspects such as the road cles with a properly run-in engine, driving under surface, weather conditions and engine power. normal road and weather conditions. The values apply to a moving vehicle and not to driving off from standstill.
  • Page 227: Seat Position And Backrest Angle

    Therefore, installing or modifying equipment and – Occupants. accessories will increase the curb weight and re- – Cargo and any loaded items. duce the vehicle's payload accordingly. – Roof load, including roof carrier system. The vehicle's payload consists of the following weights: Exhaust Front axle...
  • Page 228: Four-Wheel Alignment Parameters

    ● Volkswagen dealerships have access to ap- braking system. This can cause malfunctions proved four-wheel alignment equipment and and lead to accidents and serious or fatal inju- have been trained accordingly.
  • Page 229: Brake System Related Data

    Brake system related data Brake pedal's free stroke The free stroke of the brake pedal should be con- sistent with the technical requirements of the The free stroke of the brake pedal is the displace- vehicle. ment of the brake pedal before the brake master cylinder starts to build pressure.
  • Page 230 consumption during daily driving may be differ- ent from the fuel consumption values listed in the table below. Fuel consumption as measured by GB/T19233-2020 and GB/ T12545.1-2008 standards. Vehicle mod- Comprehensive emis- Engine type sion of WLTC_CO Constant fuel Constant fuel WLTC fuel consumption consumption...
  • Page 231: Abbreviations

    Abbreviations Abbreviation Definition Amp rating, unit of measurement for current strength A2DP Advanced Audio Distribution Profile: manufacturer-independent technology for audio signal ® gearbox via Bluetooth Anti-lock brake system Adaptive cruise control 6-speed automatic gearbox Medium wave (amplitude modulation) Application Acceleration slip regulation Auxiliary Input AVRCP Audio Video Remote Control Profile: manufacturer-independent technology for remote con-...
  • Page 232 Abbreviation Definition Leaded replacement petrol Multifunctional display 5-speed manual gearbox Engine number letter Format for compressing audio files MPEG Moving picture experts group Newton, unit of force Newton meter, unit of torque On-board diagnostic system Research octane number: indication of the knock resistance of petrol. Revolutions per minute - engine speed ®...

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