Messaging Issues - Motorola moto g84 5G User Manual

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Fix issues : App issues
2.
Clear the app's cache.
3.
If the problem continues, open WhatsApp, touch > Settings > Help, and search for information about
your issue.
Error: Please restart camera
After each troubleshooting step, check to see if the issue is fixed:
1.
Turn your phone off and then on again.
2.
Clear the
cache
for the Camera app.
3.
Check for
updates
4.
Use
safe mode
to see if apps you installed are causing the issue and uninstall as needed.
If the camera works correctly in safe mode, a third-party app is probably causing the issue.
5.
If you're storing photos/videos on your SD card,
getting the error. If so, replace the SD card with a new card. Make sure the new card is certified A1 and
has a fast write speed.
Error: Camera Busy
This error can occur if you use the camera in one app and then switch to another app that requires
permission to access the camera.
After each troubleshooting step, check to see if the issue is fixed:
1.
Turn your phone off and then on again.
2.
Check which apps have
Settings
> Apps > Camera
Review the list of the apps on your phone that request camera access and remove access for apps that
look suspicious or that you don't use.
3.
Clear the
cache and data
Error: Trash is full
If you're getting messages about the trash being full:
1.
Open
the Photos app.
2.
Touch Library > Trash.
3.
Touch > Empty trash.
4.
Touch Delete permanently to confirm the deletion.

Messaging issues

If you're having issues
1.
Check for
updates to your messaging
2.
Check if a
software update
to your Camera app.
permission
to access the camera.
for the Camera app.
sending or receiving
app.
is available for your phone.
remove
the card and see if you can take photos without
messages, try the following:
251

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