Bt One Phone Portal; Help And Support - Yealink SIP-T33 User Manual

10. BT One Phone portal

11. Help and support

Offices Worldwide
The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc's respective
standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2016. Registered office: 81 Newgate Street, London EC1A 7AJ. Registered
in England No. 1800000.
February 2022
Our portal helps you manage your phone settings and preferences, making it easy for
you work smart on the move. You'll find it at
If you change your portal password, your phone might stop working. If that happens,
just reboot it by pressing and holding the X key or unplugging the Ethernet cable and
then plugging it back in again.
If you need help, and your administrator is unable to assist you, we have a dedicated
helpdesk for orders, billing, faults, general queries and for lost, stolen or replacement
SIMs. To contact the helpdesk, call 0345 154 8844 and select the required menu
option.
The helpdesk is open Monday to Friday 8am to 6pm. To report lost or stolen SIMs,
you can contact us 24/7 using the same number.
Or you could try any of these other sources of help:
You can refer to the FAQs that are available at
and on the BT One Phone portal.
portal.btonephone.com
bt.com/btonephonehelp