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User manual
Customer care and warranty
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27M1N5500ZR
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Summary of Contents for Philips EVNIA 27M1N5500ZR

  • Page 1 27M1N5500ZR User manual Customer care and warranty Troubleshooting and FAQs Register your product and get support at www.philips.com/welcome...
  • Page 2: Table Of Contents

    6. Technical Specifications ������������19 6.1 Resolution & Preset Modes ..22 7� Power Management ������������������24 8. Customer care and warranty ���25 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ......... 25 8.2 Customer Care & Warranty ..28 9. Troubleshooting & FAQs ����������29 9.1 Troubleshooting ......29 9.2 General FAQs ........
  • Page 3: Important

    1. Important • Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty. This electronic user’s guide is intended for anyone who uses the Philips monitor. • Remove any object that could fall Take time to read this user manual into ventilation holes or prevent before you use your monitor. It contains proper cooling of the monitor’s important information and notes electronics.
  • Page 4 bezel, ensure that the monitor does monitor by placing your hand or not tilt downward by more than -5 fingers on the LCD panel. degrees. If the -5 degree downward • Oil-based cleaning solutions may tilt angle maximum is exceeded, the damage the plastic parts and void monitor damage will not be covered the warranty� under warranty� • Unplug the monitor if you are not • Do not knock or drop the monitor going to use it for an extensive during operation or transportation.
  • Page 5: Notational Descriptions

    1.2 Notational Descriptions activate a periodic screen refresh application if your monitor will The following subsections describe display unchanging static content. notational conventions used in this Uninterrupted display of still or document. static images over an extended period may cause “burn-in”, also Notes, Cautions and Warnings known as “after-imaging” or “ghost Throughout this guide, blocks of text may imaging”, on your screen. be accompanied by an icon and printed • “Burn-in”, “after-imaging”, or in bold or italic type.
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily This marking on the product or on entails participation in national take- its packaging illustrates that, under...
  • Page 7: 2� Setting Up The Monitor

    Package contents Quick start 27M1N5500ZR 2� Hold the stand with both hands. Register your product and get support at www.philips.com/welcome (1) Gently attach the base to the stand. (2) Use your fingers to tighten the screw located at the bottom of the base.
  • Page 8 Connecting to your PC Connect to PC 1� Connect the power cord to the back of the monitor firmly. 2� Turn off your computer and unplug 1 2 3 4 5 6 7 8 9 10 11 its power cable. 3�...
  • Page 9: Operating The Monitor

    2.2 Operating the monitor USB charging This display has USB ports capable of Description of the control buttons standard power output including some with USB Charging function (identifiable with power icon ). You can use these ports to charge your Smart phone or power your external HDD, for example.
  • Page 10 0~20 On-Screen Display (OSD) is a feature Crosshair On, O Low Input Lag On, O in all Philips LCD monitors. It allows an SmartResponse O , Fast , Faster, Fastest end user to adjust screen performance On, O SmartFrame Size (1, 2, 3, 4, 5, 6, 7)
  • Page 11 It is an additional software that gaming function. helps control the photo, audio, and the • This Philips monitor is certified with other on-screen graphic settings of the Adaptive Sync. The technology is used monitor.
  • Page 12 Swivel +45° -45° Height adjustment 130mm Pivot 0° 0° -90° 90° Warning • To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees. • Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.
  • Page 13: Remove The Base Assembly For Vesa Mounting

    2.3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 0° 90° 1� Place the monitor face down on a -5° smooth surface. Pay attention not to * Display design may differ from those scratch or damage the screen.
  • Page 14: Multiview

    1� Toggle to the right to enter OSD Menu Screen� Multiview enables active dual connect 2� Toggle to the up or down to select and view so that you can work with main menu [PIP / PBP], then toggle multiple devices like PC and Notebook to the right to confirm. side-by-side simultaneously, making 3� Toggle to the up or down to select complex multi-tasking work a breeze. [PIP / PBP Mode], then toggle to the W hy do I need it? right� With the ultra high resolution Philips 4� Toggle to the up or down to select MultiView display, you can experience a [PIP], [PBP], then toggle to the right world of connectivity in a comfortable to confirm your selection� way in the office or at home. With this 5� Now you can move backward to set display, you can conveniently enjoy the [PIP / PBP Input], [PIP Size], [PIP multiple content sources at one screen. Position] or [Swap]. For example: You may want to keep 6� Toggle to the right to confirm your an eye on the live news video feed selection.
  • Page 15 [PBP]: Picture by Picture • PIP Position: When PIP is activated, there are four sub-window positions Open up a sub-window to choose. side-by-side of another (main) Top-Left Top-Right signal source. When the sub source is (main) (main) not detected: (main) Bottom-Left Bottom-Right Note The black strip shows on the top and (main) (main) the bottom of the screen for the correct aspect ratio when in the PBP mode.
  • Page 16: 3� Image Optimization

    EasyRead, SmartUniformity and Off. brightness, contrast, color and sharpness in real time. Whether you're working   with text applications, displaying images or watching a video, Philips SmartImage  delivers great optimized monitor performance.  Why do I need it? ...
  • Page 17 LowBlue Mode: LowBlue Mode for easy on-the-eyes productivity Studies There are multiple selections: HDR Game, have shown that just as ultra- HDR Movie, HDR Photo, DisplayHDR 400, violet rays can cause eye damage, Personal, and Off. shortwave length blue light rays from LED displays can cause eye   damage and affect vision over time. Developed for wellbeing, Philips   LowBlue Mode setting uses a smart software technology to reduce   harmful shortwave blue light.   • EasyRead: Helps improve reading of text based application like PDF   ebooks. By using a special algorithm ...
  • Page 18: Smartcontrast

    3.2 SmartContrast What is it? Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
  • Page 19: 4� Adaptive Sync

    4. Adaptive Sync AMD Radeon R9 285 • AMD Radeon R7 260X • AMD Radeon R7 260 • ■ Processor A-Series Desktop and Adaptive Sync Mobility APUs AMD A10-7890K • PC gaming has long been an imperfect AMD A10-7870K • experience because GPUs and monitors AMD A10-7850K •...
  • Page 20: 5� Hdr

    5. HDR HDR Settings in Windows10 system. Steps 1� Right click on the desktop, enter to Display settings. 2� Select the display/monitor. STEP 5 3� Adjust resolution to 2560 x 1440 Turn the “HDR and WCG” to on mode� 4� Adjust Brightness for SDR content. Note Note Windows10 edition is required; always To switch off HDR function, please upgrade to the most updated version. disable from Input device and its content.
  • Page 21: Technical Specifications

    6. Technical Specifications Picture/Display Monitor Panel Type IPS Technology Backlight W-LED Panel Size 27" W (68.5 cm) Aspect Ratio 16:9 Pixel Pitch 0.2331 (H) mm x 0.2331 (V) mm Contrast Ratio(typ.) 1000:1 Recommend Resolution 2560 x 1440 @ 60 Hz 2560 x 1440 @ 144 Hz (HDMI) Maximum Resolution 2560 x 1440 @ 180 Hz (DP)
  • Page 22 Other Convenience VESA mount (100 x 100 mm), Kensington Lock Plug & Play DDC/CI, sRGB, Windows 11/10/8.1/8, Mac OS X Compatibility Stand Tilt -5 / +20 degree Swivel -45 / +45 degree Height adjustment 130 mm Pivot -90 / +90 degree Power AC Input Voltage AC Input Voltage...
  • Page 23 2. SmartUniformity and Delta E information sheets are included in the box. 3. In order to update the monitor’s firmware to the latest version, Please download the SmartControl software from Philips website. It is necessary to be connected to a network when updating the firmware on SmartControl over-the-air (OTA).
  • Page 24: Resolution & Preset Modes

    640x480 59.94 For best output performance, please 640x480 66.667 always ensure that your graphic card is capable of achieving the maximum 37.861 640x480 72.809 resolution and refresh rate of this Philips 37.5 640x480 display. 51.08 640x480 99.769 61.91 640x480 119.518 31.469...
  • Page 25 Display Input Format 422/420 444/RGB 422/420 444/RGB (HDMI2.0) (HDMI2.0) (DP1.4) (DP1.4) 2560*1440 180Hz 8 bit/10 bit 2560*1440 170Hz 8 bit/10 bit 2560*1440 165Hz 8 bit/10 bit 2560*1440 144Hz 10bits 2560*1440 144Hz 8bits 2560*1440 120Hz 10bits 2560*1440 120Hz 8bits Low resolutions 8 bit/10 bit Note In order for the monitor to function properly, your PC’s graphics card must support DisplayPort 1.4 or HDMI 2.0.
  • Page 26: 7� Power Management

    7. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 27: Customer Care And Warranty

    Pixel Defect Policy pixels of other colors. Philips strives to deliver the highest Types of Pixel Defects quality products. We use some of the Pixel and sub pixel defects appear on the industry's most advanced manufacturing screen in different ways.
  • Page 28 Black Dot Defects the warranty period, a TFT Monitor panel Black dot defects appear as pixels or sub in a Philips flat panel monitor must have pixels that are always dark or 'off'. That is, pixel or sub pixel defects exceeding the a dark dot is a sub-pixel that stands out tolerances listed in the following tables.
  • Page 29 BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 4 or fewer 2 adjacent dark subpixels 2 or fewer...
  • Page 30: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 31: Troubleshooting & Faqs

    The Auto Function is not applicable in be corrected by a user. If the problem DVI-Digital mode as it is not necessary. still persists after you have tried these solutions, contact Philips customer service Visible signs of smoke or sparks representative. •...
  • Page 32: General Faqs

    For further assistance, refer to the Service contact information listed in Important • Uninterrupted display of still or static information manual and contact Philips images over an extended period may customer service representative. cause "burn-in", also known as "after- * Functionality different according to imaging"...
  • Page 33 Shut down your computer, blunt objects. When handling the disconnect your old monitor and monitor, make sure that there is reconnect your Philips LCD monitor. no pressure or force applied to the panel surface side. This may affect • Turn on your monitor and then turn your warranty conditions.
  • Page 34 The any PC, workstation or Mac? damage mentioned above is not covered under your warranty. Ans.: Yes. All Philips LCD monitors are fully compatible with standard Q12: Why is my Display not showing PCs, Macs and workstations. You...
  • Page 35: Multiview Faqs

    9.3 Multiview FAQs Q1: C an I enlarge the PIP sub window? Ans.: Yes, there are 3 sizes to select: [Small], [Middle], [Large]. You can press to enter OSD menu. Select your preferred [PIP Size] option from the [PIP / PBP] main menu. How to listen to Audio, independent of video? Ans.: Normally the audio source is linked to the main picture source.
  • Page 36 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.

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