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E Line
246E9
www.philips.com/welcome
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User manual
Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips E Line 246E9QDSB/27

  • Page 1 E Line 246E9 www.philips.com/welcome User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5. Technical Specifications ... 14 5.1 Resolution & Preset Modes ..18 6. Power Management ....19 7. Customer care and warranty ..20 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy .....20 7.2 Customer Care & Warranty ..23 8. Troubleshooting & FAQs ..24 8.1 Troubleshooting ......
  • Page 3: Important

    • Please use approved power cord presentation of the original invoice provided by Philips at all times. If or cash receipt, indicating the date of your power cord is missing, please purchase, dealer’s name and model and contact your local service center.
  • Page 4 1. Important • Oil-based cleaning solutions may monitor damage will not be covered under warranty. damage the plastic parts and void the warranty. • Do not knock or drop the monitor • Unplug the monitor if you are not during operation or transportation. going to use it for an extensive pe- • Excessive usage of monitor can riod of time.
  • Page 5: Notational Descriptions

    1. Important period may cause “burn in”, also 1.2 Notational Descriptions known as “after-imaging” or “ghost The following subsections describe imaging”, on your screen. notational conventions used in this • "Burn-in", "after-imaging", or "ghost document. imaging" is a well-known phenom- enon in LCD panel technology.
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, This marking on the product or on end-of-life management primarily its packaging illustrates that, under...
  • Page 7: Setting Up The Monitor

    * VGA * HDMI * DVI the base, and secure the base to * Different according to region. the column tightly. Note 246E9QS/246E9QDS/246E9QHS: Use only the AC/DC adapter model: Philips ADPC1925EX. 246E9QJA: Use only the AC/DC adapter model: Philips ADPC1936.
  • Page 8 2. Setting up the monitor Connecting to your PC 246E9QS: 246E9QJA: AC/DC power input VGA input DVI input Kensington anti-theft lock AC/DC power input 246E9QHS: Earphone jack Audio input VGA input HDMI input Display port input Kensington anti-theft lock 246E9QDS: AC/DC power input HDMI audio out VGA input...
  • Page 9: Operating The Monitor

    What is On-Screen Display (OSD)? Front view product description On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 10 2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure This monitor is designed for optimal of the On-Screen Display. You can use performance at its native resolution, this as a reference when you want to 1920×1080@60Hz.
  • Page 11: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 2.3 Remove the Base Assembly for VESA Mounting Remove the Base Stand Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. Note 1. Place the monitor face down on a This monitor accepts a 75mm x 75mm smooth surface, taking care to avoid VESA-Compliant mounting...
  • Page 12: Image Optimization

    Whether you're working with text applications, displaying images 246E9QJA/246E9QDS/246E9QHS: or watching a video, Philips SmartImage delivers great optimized monitor 1. Toggle to the left to launch the performance. SmartImage on screen display.
  • Page 13 Developed for wellbeing, photos and other images with Philips LowBlue Mode setting uses a outstanding clarity in vibrant colors smart software technology to reduce - all without artifacts and faded harmful shortwave blue light.
  • Page 14: Smartcontrast

    Developed for wellbeing, and viewing enjoyment, stepping up Philips LowBlue Mode setting uses a backlighting for clearer, crisper and smart software technology to reduce brighter images or dimming backlighting harmful shortwave blue light.
  • Page 15: Freesync

    4. FreeSync ■ ■ Processor A-Series Desktop and 4. FreeSync Mobility APUs • AMD A10-7890K (246E9QDS/246E9QJA/246E9QHS) • AMD A10-7870K PC gaming has long been an imperfect • AMD A10-7850K experience because GPUs and monitors update at different rates. Sometimes • AMD A10-7800 a GPU can render many new pictures •...
  • Page 16: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type IPS technology Backlight W-LED system Panel Size 23.8” W (60.5cm) Aspect Ratio 16:9 Pixel Pitch 0.275 x 0.275 mm SmartContrast 20,000,000:1 Optimum 1920 x 1080 @ 60Hz Resolution Viewing Angle 178°...
  • Page 17 5. Technical Specifications Stand Tilt -5° / +20° 246E9QS/246E9QHS Power AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz Normal Operation 20.00 W (typ.) 20.10 W (typ.) 20.20 W (typ.) Sleep (Standby mode) <0.5 W (typ.)
  • Page 18 5. Technical Specifications 246E9QJA Power AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz Normal Operation 20.69 W (typ.) 20.79 W (typ.) 20.89 W (typ.) Sleep (Standby mode) <0.3 W (typ.) <0.3 W (typ.) <0.3 W (typ.)
  • Page 19 500 to 1060hPa (Non-operation) Environmental ROHS Packaging 100% recyclable Specific Substances 100% PVC BFR free housing Cabinet Color Black/White Finish Glossy Note This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 20: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (VGA/DVI) 1920x1080@75Hz (HDMI) Recommended Resolution 1920x1080@60Hz H. freq Resolution V. freq (Hz) (kHz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00 37.88 800x600 60.32 46.88...
  • Page 21: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 22: Customer Care And Warranty

    Other combinations Pixel Defect Policy of lit and dark sub pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 23 A red or blue bright dot must be the warranty period, a TFT Monitor more than 50 percent brighter than panel in a Philips flat panel monitor must have pixel or sub pixel defects neighboring dots while a green exceeding the tolerances listed in the bright dot is 30 percent brighter than following tables.
  • Page 24 7. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >10mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 25: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 26: Troubleshooting & Faqs

    • Disconnect the monitor from mains • First, ensure that the power button power source immediately for safety on the front of the monitor is in the • Contact with Philips customer OFF position, then press it to the service representative immediately. ON position.
  • Page 27 Service contact information listed in may cause "burn in", also known as Important information manual and "after-imaging " or "ghost imaging", contact Philips customer service on your screen. "Burn-in", "after- representative. imaging", or "ghost imaging" is a * Functionality different according to well-known phenomenon in LCD display.
  • Page 28: General Faqs

    Philips LCD monitor. the panel surface side. This may affect your warranty conditions. • Turn on your monitor and then turn on your PC.
  • Page 29 Q9: Can I connect my LCD monitor to Q12: Why is my Display not showing any PC, workstation or Mac? sharp text, and is displaying jagged Ans.: Yes. All Philips LCD monitors are characters? fully compatible with standard Ans.: Your LCD monitor works PCs, Macs and workstations.
  • Page 30 “Attention” to show the unlock/ lock status as shown below illustrators.       Q14: Where can I find Important Information manual mentioned in EDFU? Ans.: Important Information manual can be download on the Philips website support page.
  • Page 31 Top Victory Investments Ltd. or one of its affiliates. Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. used under license.

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