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Troubleshooting
Problem
Possible cause
Food does not
The serving size may not be
broil properly.
appropriate.
The rack has not been
properly positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven
The oven sensor needs to be
temperature is
adjusted.
too hot or too
cold.
The oven will
The oven temperature is
not self-clean.
too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lock
feature has been activated or
if a cooktop element is on.
58 English
Solution
Refer to the cooking guide for
serving sizes on page 37, and
then try again.
See the broiling
recommendation guide on
page 37.
Use suitable cookware.
• Preheat the broil element
for 10 minutes.
• See the broiling
recommendation guide on
page 37.
See the section on
More functions on page 41.
Allow the range to cool and
then reset the controls.
See the section on self-
cleaning on page 46.
Deactivate the oven lock
(see page 30). Make sure all
surface elements are turned
off.
Problem
Possible cause
Excessive
There is excessive soiling in
smoking during
the oven.
a self-cleaning
cycle.
The oven door
The oven is too hot.
will not open
after a self-
cleaning cycle.
The oven is not
The oven controls were not
clean after a
set correctly.
self-cleaning
The oven was heavily soiled.
cycle.
Steam is
When using the convection
coming out of
feature, it is normal to see
the vent.
steam coming out of the oven
vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or
This is normal in a new oven
oily odor is
and will disappear in time.
coming from
the vent.
Solution
Tap Stop. Open the windows
to rid the room of smoke.
Wait until the self-cleaning
cycle is cancelled. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
Allow the oven to cool.
See the section on self-
cleaning on page 46.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
This is normal operation and
not a system failure.
Use the range as usual.
• To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
• See the section on self-
cleaning on page 46.
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