Optional-Device Problems - Lenovo ThinkSystem SR665 V3 User Manual

6. Check the management processor event log for rising temperature events. If there are no events, the
server is running within normal operating temperatures. Note that you can expect some variation in
temperature.
Cannot enter legacy mode after installing a new adapter
Complete the following procedure to solve the problem.
1. Go to UEFI Setup ➙ Devices and I/O Ports ➙ Set Option ROM Execution Order.
2. Move the RAID adapter with operation system installed to the top of the list.
3. Select Save.
4. Reboot the system and auto boot to operation system.
Cracked parts or cracked chassis
Contact Lenovo Support.

Optional-device problems

Use this information to solve problems related to optional devices.
• "External USB device is not recognized" on page 507
• "PCIe adapter is not recognized or is not functioning" on page 507
• "Insufficient PCIe resources are detected." on page 508
• "A Lenovo optional device that was just installed does not work." on page 508
• "A Lenovo optional device that worked previously does not work now" on page 508
External USB device is not recognized
Complete the following steps until the problem is resolved:
1. Update the UEFI firmware to the latest version.
2. Make sure that the proper drivers are installed on the server. See the product documentation for the
USB device for information about device drivers.
3. Use the Setup utility to make sure that the device is configured correctly.
4. If the USB device is plugged into a hub or the console breakout cable, unplug the device and plug it
directly into the USB port on the front of the server.
PCIe adapter is not recognized or is not functioning
Complete the following steps until the problem is resolved:
1. Update the UEFI firmware to the latest version.
2. Check the event log and resolve any issues related to the device.
3. Validate that the device is supported for the server (see
the firmware level on the device is at the latest supported level and update the firmware if applicable.
4. Make sure that the adapter is installed in a correct slot.
5. Make sure that the proper device drivers are installed for the device.
6. Resolve any resource conflicts if running legacy mode (UEFI). Check legacy ROM boot orders and
modify the UEFI setting for MM config base.
Note: Ensure that you modify the ROM boot order associated with the PCIe adapter to the first
execution order.
https://serverproven.lenovo.com/
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Chapter 8
). Make sure that
Problem determination
507