Black Box ServSwitch ACL0802A Manual

Black Box ServSwitch ACL0802A Manual

8x2 matrix video switch
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APRIL 2002
ACL0802A
Customer Support Information:
FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.
Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018
World-Wide Web: www.blackbox.com • E-mail: info@blackbox.com
© Copyright 2002. Black Box Corporation. All rights reserved.

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Summary of Contents for Black Box ServSwitch ACL0802A

  • Page 1 Customer Support Information: FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746. Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • E-mail: info@blackbox.com © Copyright 2002. Black Box Corporation. All rights reserved.
  • Page 2 ServSwitch system that’s just right for you. The ServSwitch ™ family from Black Box—the one-stop answer for all your KVM- switching needs! This manual will tell you all about your new ServSwitch™ Brand 8 x 2 Matrix Video Switch, including how to install, operate, and troubleshoot it. For an introduction to the Switch, see Chapter 2.
  • Page 3 SERVSWITCH™ BRAND 8 X 2 MATRIX VIDEO SWITCH FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
  • Page 4 EU DECLARATION OF CONFORMITY EUROPEAN UNION DECLARATION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference.
  • Page 5 SERVSWITCH™ BRAND 8 X 2 MATRIX VIDEO SWITCH NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 6 TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, and ServSwitch is a trademark, of Black Box Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. IBM and RS/6000 are registered trademarks of International Business Machines Corporation.
  • Page 7: Table Of Contents

    4.4 Blanking the Video Output and Performing a Keypad Self-Test ... 17 4.4.1 With the Keypads ..............17 4.4.2 With a Serial Device ..............17 5. Troubleshooting ..................18 5.1 Calling Black Box ................18 5.2 Shipping and Packaging ..............18 Appendix: Pinout of the Serial/Keypad Port ..........19...
  • Page 8: Specifications

    CHAPTER 1: Specifications 1. Specifications Compliance: CE; FCC Part 15 Subpart B Class A, IC Class/classe A Standards: VGA, SVGA, XGA, or XGA-2 video Interfaces: Video: Single or dual VGA; Keypads: EIA/TIA RS-232 serial, pinned according to a subset of TIA-574 (compatible with IBM PC serial ports) Supported Video Types:...
  • Page 9 SERVSWITCH™ BRAND 8 X 2 MATRIX VIDEO SWITCH Front-mounted: (8) HD15 female for video input; Connectors: Rear-mounted: (2) HD15 female for video output, (1) for each user port; (2) DB9 female for keypad input, (1) for each user port; (1) 5-pin DIN female power inlet Maximum Altitude: 10,000 ft.
  • Page 10: Introduction

    CHAPTER 2: Introduction 2. Introduction The ServSwitch™ Brand 8 x 2 Matrix Video Switch is an ideal tool for sharing and/or switching between the output of as many as eight video sources (such as PCs), in order to display or capture that output at two video destinations (such as monitors).
  • Page 11 SERVSWITCH™ BRAND 8 X 2 MATRIX VIDEO SWITCH The Switch comes with: • (2) 10-button keypads • (2) 6-ft. (1.8-m) DB9 male to DB9 female keypad cables • Power supply • This manual...
  • Page 12: Installation And Configuration

    If any of your input devices transmit some other type of video signal and/or use some other type of video connector, you might need special cables or adapters; call Black Box Technical Support. If you are attaching single-head video-source devices, attach as many as eight of them in any order to any of the input ports.
  • Page 13 ON; and check your input and output cabling and make sure it’s all properly connected. If everything seems like it should work but the system still doesn’t display video correctly, call Black Box Technical Support.
  • Page 14 If they don’t, check your keypad and/or serial cabling and make sure it’s properly connected. If everything seems like it should work but the system still doesn’t switch correctly, call Black Box Technical Support. Your Matrix Video Switch system is now fully installed, as shown in Figure 3-2 on...
  • Page 15 SERVSWITCH™ BRAND 8 X 2 MATRIX VIDEO SWITCH Monitor B Up to 300 ft. (90 m) HD15 HD15 Keypad B Keypad cable (included) • • • outlet CPUs Power supply • • • HD15 Keypad Monitor A cable HD15 (included) Video-extension ServSwitch Brand cables such as...
  • Page 16: Operation

    CHAPTER 4: Operation 4. Operation 4.1 The Switch’s LEDs The LEDs on the ServSwitch™ Brand 8 x 2 Matrix Video Switch’s rear panel, shown in Figure 3-1 at the start of Chapter 3, indicate which of the Switch’s outputs are displaying the video from which inputs, and which outputs have been blanked and aren’t showing anything (see Section 4.3).
  • Page 17: Switching And Monitoring With Serial Devices

    SERVSWITCH™ BRAND 8 X 2 MATRIX VIDEO SWITCH 4.3 Switching and Monitoring with Serial Devices You can send the Switch ASCII commands to switch input channels using a terminal, a PC running a terminal emulator, or some other RS-232 device that can output ASCII characters.
  • Page 18: Blanking The Video Output And Performing A Keypad Self-Test

    If you see that any of a keypad’s LEDs don’t light while it’s in self-test mode, consider contacting Black Box to arrange for the keypad to be repaired or returned. (A dark LED probably just means that the LED is defective, but there’s a slim chance that something more serious might be wrong.)
  • Page 19: Troubleshooting

    If you need to transport or ship your ServSwitch Brand 8 x 2 Matrix Video Switch: • Package it carefully. We recommend that you use the original container. • Before you ship the Switch back to Black Box for repair or return, contact us to get a Return Authorization (RA) number.
  • Page 20: Appendix: Pinout Of The Serial/Keypad Port

    APPENDIX: Pinout of the Serial/Keypad Port Appendix: Pinout of the Serial/Keypad Port The “KEYPAD A” and “KEYPAD B” ports on the rear panel of the ServSwitch™ Brand 8 x 2 Matrix Video Switch are RS-232 serial ports that use a subset of the TIA-574 pinout on DB9 female connectors: Direction Signal...
  • Page 21 NOTES...

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