Frigidaire FRQG1721AV - 17.4 Cu. Ft. 4 Door Refrigerator Manual

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Frigidaire FRQG1721AV - 17.4 Cu. Ft. 4 Door Refrigerator Manual

FEATURES

FEATURES

  1. Lower Drawer
  2. Middle Drawer
  3. Top Drawer
  4. Crisper
  5. Door Bin
  6. Glass Shelf
  7. LED Lighting


Features not purchased with your refrigerator can be purchased at Frigidaire.com or by calling 1-800-374-4432.

INSTALLATION

This Use & Care Manual provides general installation and operating instructions for your model. Use the refrigerator only as instructed in this Use & Care Manual. Before starting the refrigerator, follow these important first steps.

Location

  • Choose a place that is near a grounded, non-GFCI, electrical outlet. Do Not use an extension cord or an adapter plug.
  • If possible, place the refrigerator out of direct sunlight and away from the range, dishwasher, or other heat sources.
  • The refrigerator must be installed on a floor that is level and strong enough to support a fully loaded refrigerator.


This appliance is intended to be used in household and similar applications such as:

  • staff kitchen areas in shops, offices and other working environments;
  • farm houses and by clients in hotels, motels and other residential type environments;
  • bed and breakfast type environments;
  • catering and similar non-retail applications.


Do Not install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator.


Read before Installation:
Information in this manual is only for reference. The physical product may differ. Before installation of accessories, disconnect the refrigerator from the power outlet. Before adjusting the leveling legs, precautions should be taken to prevent any personal injury.


Installation
Allow the following clearances for ease of installation, proper air circulation, and electrical connections:

Sides & Top ⅜ inch (9.5 mm)
Back 1 inch (25.4 mm)


NOTE
If your refrigerator is placed with the door hinge side against a wall, you may have to allow additional space so the door can be opened wider.

Door opening

Your refrigerator should be positioned to allow easy access to a counter when removing food. For best use of refrigerator and freezer drawers, the refrigerator should be in a position where both can be fully opened.

Cabinet Leveling and Door Alignment (if necessary)

Guidelines for final positioning of your refrigerator:

  • All 4 corners of the cabinet must rest firmly on the floor.
  • Doors should align with each other and be level.

Most of these conditions can be met by raising or lowering the height adjustment legs on the front of the unit
To level the cabinet, make initial cabinet adjustments by the front adjustment legs:

  • To raise: turn adjustment leg clockwise.
  • To lower: turn adjustment leg counterclockwise.
  • Ensure both doors close freely with their seals touching the cabinet on all four sides and that the cabinet is stable.
    Cabinet Leveling and Door Alignment

Flipper Mullion

Adjust Flipper Mullion for proper connection with the mullion guide by ensuring the flipper mullion is folded and perpendicular to the fresh food door. If the mullion guide is not in the correct position, it could prevent the door from closing completely.
Flipper Mullion

DOOR REMOVAL

Getting through narrow spaces

If your refrigerator will not fit through an entrance area, you can remove the doors. Check first by measuring the entrance.

To remove the fresh food door:

  1. Remove 2 hinge cover screws and top hinge cover
  2. Lift hinge cover straight up and off.
  3. Remove the 3 screws from the top hinge.
  4. Disconnect all electrical connections.
  5. Lift the door off of the center hinge and set it aside.
    Getting through narrow spaces

To remove the freezer door


NOTE
Fresh food door must be removed before removing Freezer door.

  1. Use screwdriver to remove center hinge.
  2. Lift freezer door off lower hinge to remove from unit.
    To remove the freezer door

To reinstall the freezer door

  1. Place Freezer door on lower hinge pin. Align hole on bottom of freezer door with lower hinge pin.
  2. Insert Center hinge into top of freezer door.
  3. Reattach 3 center hinge screws.
    To reinstall the freezer door

To reinstall the fresh food door


NOTE
Freezer door must be reinstalled before reinstalling Fresh Food door.

  1. Place door on center hinge. Make sure to guide hinge post into corresponding hole on bottom of Fresh Food door.
  2. Use locator tabs on top of cabinet to guide top hinge into its correct location.
  3. Reattach hinge screws and electrical connections at top hinge of Fresh Food door.
  4. Attach plastic hinge cover and fix in place with proper screws.
    To reinstall the fresh food door

CONTROLS AND SETTINGS

User Interface (UI) Controls

Ref. Temp Temperature setting decreases every time the Ref. Temp indicator is pressed. It cycles between 44°F and 34°F. When 34°F is shown, pressing Ref. Temp again will loop back to 44°F. Control temperatures range from +34°F / +1°C to +44°F / +7°C
Frz. Temp Temperature setting decreases every time the Frz. Temp indicator is pressed. It cycles between +7°F and -7°F. When -7°F is shown, pressing Frz. Temp again will loop back to +7°F. Control temperatures range from -7°F / -22°C to +7°F / -14°C.
Modes Press the Modes key, the corresponding modes will be cycling on a loop
Lock Hold 3s Locks the UI so Temp cannot be changed without unlocking.

Change UI °F to °C

  1. Unlock the UI.
  2. Hold down the Frz. Temp & Ref. Temp at the same time for 3 seconds. UI will change from °F to °C.

To change °C to °F, repeat the above steps.

Modes Setting

Press the Modes key, the corresponding modes will be cycling on a loop as shown below.

Fresh Food Compartment Cycle Settings:
Quick Chill-> Quick Freeze ->Quick Chill/Quick Freeze->Vacation>None->Quick Chill.

Under Quick Chill mode the fresh food compartment defaults to 34°F (1°C). Activate Quick Chill mode to increase the rate of cooling food. It deactivates automatically after 2.5 hours. When exiting the Quick Chill mode the setting restores back to the temperature set before going into Quick Chill mode.

Under Quick Freeze mode the freezer defaults to -7°F (-22°C). Activate Quick Freeze mode to increase the rate of freezing food. It deactivates automatically after 6 hours. When exiting the Quick Freeze mode the setting restores back to the temperature set before going into Quick Freeze mode.

Under Vacation Mode the fresh food compartment defaults to 37°F. While the freezer defaults to ~0°F (-18°C). When exiting Vacation Mode the setting temperature of the fresh food compartment and freezer will both be restored to those set before going into Vacation Mode.

Duration Setting of Quick Freeze

The factory default duration of Quick Freeze is 6 hours; however, you can change the time your freezer is in Quick Freeze mode between 6 and 48 hours. After Quick Freeze mode is turned on, press and hold the Frz. Temp button for 3 seconds to view the selected time setting. Then again, press Frz. Temp to toggle between 6 and 48 hour settings. Once the correct time is selected, press and hold the Frz. Temp button for 3 seconds to confirm the setting. After 30 seconds of no interaction of the controls, the UI will confirm the time setting automatically and return to the main screen.

List of Fault/Error Codes:

E1 Temperature sensor failure of fresh food compartment
E2 Temperature sensor failure of freezer
E4 Failure of defrosting sensor in fresh food compartment
E5 Failure of Freezing and defrosting sensors
E6 Communication failure
E7 Failure of circulating temperature
EH Humidity sensor failure

Alarms

Display: When the unit is initially plugged in, the start-up alarm rings and it takes 3 seconds for the UI to become fully operational. The factory settings for the refrigerator are 37°F in the Fresh Food compartment and 0°F in the Freezer. The display will then either show the temperature in the Fresh Food compartment under normal operation or a Fault code if there is a failure.

Display Control: During normal unit operation, the display screen will be locked if the Fresh Food compartment doors are not being opened or closed and if no key is pressed for 30 seconds. When the display is locked, it will turn off after 30 seconds of non activity (not opening or closing doors and not pressing keys) and it will light up with any key operation. If there is a failure, the display will turn on and show "Visible Fault Code" and then will turn off after 30 seconds.

To lock the control keys, hold the "Lock" Key for 3 seconds.
To unlock the control keys, hold the "Lock" Key for 3 seconds.
The system auto-locks automatically after 30 seconds of no keys or doors operation.

Door: Door ajar alarm will sound if either of the Fresh food compartment doors are left open or ajar for 5 minutes.
The door ajar alarm can be silenced by pressing any key while the door is open or by closing the door.


NOTE
Freezer doors do not trigger the door ajar alarm.

Setting cooling temperatures


NOTE
The recommended settings for a product installed in a kitchen is 37˚F for the fresh food compartment and 0˚F for the freezer.


If your product has food freezing in the fresh food compartment, increase the temperature setting 1 or 2 degrees.


Do not block the air port. If you place food within 1 inch in front of the air ports, there may be the chance of freezing food.
Location of Air Ports
Location of Air Ports

STORAGE FEATURES


To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature change. Allow the glass shelves to stabilize to room temperature before cleaning. Do not wash in dishwasher.

You can easily adjust shelf positions in the fresh food compartments to suit your needs.

Crispers

Crisper drawers are designed for storing fruits, vegetables, and other fresh produce.
Opening Crisper Drawer
Opening Crisper Drawer

Doors

Storage bins

The doors to your fresh food compartment use a system of modular storage bins. All of these bins are removable for easy cleaning. Some of them have fixed positions, while others can be adjusted to your needs.

Door bins are ideal for storing jars, bottles, cans, and large drink containers. They also enable quick selection of frequently used You can easily adjust shelf positions in the fresh items. food compartments to suit your needs.

STORING FOOD AND SAVING ENERGY

Ideas for storing foods

Fresh food storage

  • Keep the fresh food compartment between 34°F and 40°F with an optimum temperature of 37°F.
  • Avoid overcrowding the refrigerator shelves, which reduces air circulation and causes uneven cooling.
  • Avoid placing food in front of air ports. (See Controls Section for illustration.)

Fruits and vegetables

  • Store fruits and vegetables in crisper drawers, where trapped moisture helps preserve food quality for longer time periods.
  • Wash items and remove excess water.
  • Wrap any items that have strong odors or high moisture content.

Meat

  • Wrap raw meat and poultry separately and securely to prevent leaks and contamination of other foods or surfaces.
  • Store meat/poultry for short-term. Any meat to be kept longer than two days should be frozen.

Frozen food storage

  • Keep the freezer compartment at 0°F or lower.
  • A freezer operates most efficiently when it is at least ⅔ full.

Packaging foods for freezing

  • To minimize food dehydration and quality deterioration, use aluminum foil, freezer wrap, freezer bags, or airtight containers. Force as much air out of the packages as possible and seal them tightly. Trapped air can cause food to dry out, change color, and develop an off-flavor (freezer burn).
  • Wrap fresh meats and poultry with suitable freezer wrap prior to freezing.
  • Do not refreeze meat that has completely thawed.

Loading the freezer

  • Prior to grocery shopping, activate "Quick Freeze" so that on your return you can ensure your newly purchased food designated for the freezer will be preserved as quickly as possible.
  • Activating "Quick Freeze" also will help your freezer more efficiently maintain the selected temperature after placing new purchases with pre-existing frozen foods.
  • Avoid adding too much warm food to the freezer at one time. This overloads the freezer, slows the rate of freezing, and can raise the temperature of frozen foods.
  • Leave a space between packages, so cold air can circulate freely, allowing food to freeze as quickly as possible.

Ideas for saving energy

Installation

  • Locate the refrigerator in the coolest part of the room, out of direct sunlight, and away from heating ducts or registers.
  • Do not place the refrigerator next to heatproducing appliances such as a range, oven, or dishwasher. If this is not possible, a section of cabinetry or an added layer of insulation between the two appliances will help the refrigerator operate more efficiently.
  • Level the refrigerator so that the doors close tightly.

Temperature settings

  • Refer to the "Controls" section for procedures on temperature settings.

Food storage

  • Avoid overcrowding the refrigerator or blocking cold air vents. Doing so causes the refrigerator to run longer and use more energy.
  • Cover foods and wipe containers dry before placing them in the refrigerator. This cuts down on moisture build-up inside the unit.
  • Organize the refrigerator to reduce door openings. Remove as many items as needed at one time and close the door as soon as possible.
  • Do not place a hot container directly on a cold shelf. Remember, such an extreme temperature change may damage the glass.

CARE AND CLEANING

Protecting your investment

Keeping your refrigerator clean maintains its appearance and prevents odor build-up. Wipe up any spills immediately and clean the freezer and fresh food compartments at least twice a year.


NOTE
Do not use abrasive cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on plastic parts, interior doors, gaskets, or cabinet liners. Do not use paper towels, scouring pads, or other abrasive cleaning materials.

  • Never use metallic scouring pads, brushes, abrasive cleaners, or strong alkaline solutions on any surface.
  • Never use CHLORIDE or cleaners with bleach to clean stainless steel.
  • Do not wash any removable parts in a dishwasher.
  • Always unplug the electrical power cord from the wall outlet before cleaning.
  • Remove adhesive labels by hand. Do not use razor blades or other sharp instruments which can scratch the appliance surface.
  • Do not remove the serial plate. Removal of your serial plate voids your warranty.

Refer to the guide on the next page for details on caring and cleaning specific areas of your refrigerator.

  • Pull the refrigerator straight out to move it. Shifting it from side to side may damage flooring.
  • Damp objects stick to cold metal surfaces. Do not touch refrigerated surfaces with wet or damp hands.
Vacation and Moving Tips
Occasion Tips
Short Vacations
  • Leave refrigerator operating during vacations of three weeks or less.
  • Use all perishable items from refrigerator compartment.
Long Vacations
  • Remove all food and ice if you will be gone one month or more.
  • Disconnect power cord.
  • Clean interior thoroughly.
  • Leave both doors open to prevent odors and mold build-up. Block doors open if necessary.
Moving
  • Remove all food and ice.
  • If using a handcart, load from the side.
  • Pad cabinet to avoid scratching surface.
Care & Cleaning Tips
Part What To Use Tips and Precautions
Interior & Door Liners
  • Soap and water
  • Baking soda and water
Use two tablespoons of baking soda in one quart of warm water. Be sure to wring excess water out of sponge or cloth before cleaning around controls, LED light or any electrical part.
Door Gaskets
  • Soap and water
Wipe gaskets with a clean soft cloth.
Drawers & Bins
  • Soap and water
Use a soft cloth to clean drawer runners and tracks.
Glass Shelves
  • Soap and water
  • Glass cleaner
  • Mild liquid sprays
Allow glass to warm to room temperature before immersing in warm water.
Exterior
  • Soap and water
  • Non Abrasive Glass Cleaner
Do not use commercial household cleaners containing ammonia, bleach or alcohol to clean. Use a soft cloth to clean. DO NOT use a dry cloth to clean smooth doors.

TROUBLESHOOTING

1-800-374-4432 (United States)
1-800-265-8352 (Canada)
Visit our web site at Frigidaire.com

Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

Concern Potential Cause Common Solution
Opening/Closing Of Doors/Drawers
Door(s) will not close.
  • Door was closed too hard, causing other door to open slightly.
  • Refrigerator is not level. It rocks on the floor when moved slightly.
  • Refrigerator is touching a wall or cabinet.
  • Food/packaging is obstructing the door from closing.
  • Flipper mullion on left fresh food door is not in the correct position.
  • Close both doors gently.
  • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor.
  • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor.
  • Make sure there is no food/packaging blocking the doorway.
  • Ensure the flipper mullion is in the correct position to allow the door to close. (See "Flipper Mullion" in INSTALLATION.)
Running of Refrigerator
Compressor does not run.
  • Plug at electrical outlet is disconnected.
  • House fuse blown or tripped circuit breaker.
  • Power outage.
  • Ensure plug is tightly pushed into outlet.
  • Check/replace fuse with a 15 amp timedelay fuse. Reset circuit breaker.
  • Check house lights. Call local electric company.
Refrigerator seems to run too much or too long.
  • The compressor cycles as needed and stops during the defrost cycle.
  • It is normal that the compressor operates for a longer time in the summer. Do not store too much food in the freezer at one time. Do not place warm foods inside the refrigerator.
Water/Moisture/Frost Inside Refrigerator
Moisture collects on inside of refrigerator walls.
  • Weather is hot and humid.
  • The rate of frost buildup and internal sweating increases.
Water collects on bottom side of drawer cover.
  • Vegetables contain and give off moisture.
  • It is not unusual to have moisture on the bottom side of the cover.
Water collects in bottom of drawer.
  • Washed vegetables and fruit drain while in the drawer.
  • Dry items before putting them in the drawer. Water collecting in bottom of drawer is normal.
Water/Moisture/Frost Outside Refrigerator
Moisture collects on outside of refrigerator or between doors.
  • Weather is humid.
  • This is normal in humid weather. When humidity is lower, the moisture should disappear.
Food in Fresh Food Compartment
Food is freezing.
  • Temperature setting is too low.
  • Food is covering the air ports.
  • Move the setting to a higher degree.
  • Allow space between the air ports and the food.
Loud Noise
Unusually loud noise
  • Unit not leveled.
  • Refrigerator parts not properly placed.
  • To prevent rocking, ensure floor is level and solid. Level refrigerator.
  • Ensure interior parts are secure.
Lights
Lights not working
  • Lights are damaged.
  • There is no power.
  • If lights are damaged have them replaced by a service technician.
  • Make sure the unit is fully connected to the power outlet.
Odors in Refrigerator
Odors
  • There is uncovered food in the refrigerator.
  • Spills.
  • Foods that produce odor should be covered.
  • Clean interior as soon as spills occur.

IMPORTANT SAFETY INFORMATION


Please read all instructions before using this refrigerator.

Definitions

warningThis is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.


DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.


WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.


CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.


IMPORTANT indicates installation, operation or maintenance information which is important but not hazard-related.



DANGER Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not puncture refrigerant tubing.
DANGER Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Use only manufacturer-authorized service parts. Any repair equipment used must be designed for flammable refrigerants. Follow all manufacturer repair instructions. Do not puncture refrigerant tubing.



CAUTION Risk of fire or explosion. Dispose of refrigerator properly in accordance with the applicable federal or local regulations. Flammable refrigerant used.
CAUTION Risk of fire or explosion due to puncture of refrigerant tubing. Follow handling instructions carefully. Flammable refrigerant used.


CALIFORNIA RESIDENTS Cancer and Reproductive Harm www.P65Warnings.ca.gov

Installation Checklist

Doors

  • Door seals completely to cabinet on all sides

Leveling

  • Refrigerator is level side-to-side and slightly elevated in front to assist with door and drawer closing (front should be higher than back)
  • Cabinet is setting solid on all corners

Electrical Power

  • House power turned on
  • Refrigerator plugged in

Final Checks

  • Shipping material removed
  • Fresh food and freezer temperatures set
  • Registration card sent in

For your Safety

  • DO NOT store or use gasoline, or other flammable liquids or aerosols within or in the vicinity of this or any other appliance. Read product labels for warnings regarding flammability and other hazards.
  • DO NOT operate the refrigerator in the presence of explosive fumes.
  • Avoid contact with any moving parts of automatic ice maker.
  • Remove all staples from the carton. Staples can cause severe cuts, and also destroy finishes if they come in contact with other appliances or furniture.

Child Safety

Destroy or recycle the carton, plastic bags, and any exterior wrapping material immediately after the refrigerator is unpacked. Children should NEVER use these items to play. Cartons covered with rugs, bedspreads, plastic sheets or stretch wrap may become airtight chambers, and can quickly cause suffocation.

Proper Disposal of your Appliance

Risk of child entrapment

Child entrapment and suffocation are not problems of the past. Junked or abandoned appliances are still dangerous – even if they will sit for "just a few days". If you are getting rid of your old refrigerator or freezer, please follow the instructions below to help prevent accidents. We strongly encourage responsible appliance recycling/disposal methods. Check with your utility company or visiit energystar.gov/products/ recycle for more information on recycling your old refrigerator.

We strongly encourage responsible appliance recycling/disposal methods. Check with your utility company or visiit energystar.gov/products/recycle for more information on recycling your old refrigerator.

Before you throw away your old appliance:

  • Remove doors.
  • Leave shelves in place so children may not easily climb inside.
  • Have refrigerant removed by a qualified service technician.


If you are throwing away your old refrigerator, make sure the refrigerant is removed for proper disposal by a qualified technician. If you intentionally release refrigerant, you may be subject to fines and imprisonment under provisions of environmental legislation.

Electrical information

  • The refrigerator must be plugged into its own dedicated 115 Volt, 60 Hz., 15 Amp, AC only electrical outlet. The power cord of the appliance is equipped with a threeprong grounding plug for your protection against electrical shock hazards. It must be plugged directly into a properly grounded three prong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Consult a qualified electrician. Avoid connecting refrigerator to a Ground Fault Interrupter (GFI) circuit. Do not use an extension cord or adapter plug.
  • If the power cord is damaged, it should be replaced by an authorized service technician to prevent any risk.
  • Never unplug the refrigerator by pulling on the power cord. Always grip the plug firmly, and pull straight out from the receptacle to prevent damaging the power cord.
  • Unplug the refrigerator before cleaning and before replacing a light bulb to avoid electrical shock.
  • Performance may be affected if the voltage varies by 10% or more. Operating the refrigerator with insufficient power can damage the compressor. Such damage is not covered under your warranty.
  • Do not plug the unit into an electrical outlet controlled by a wall switch or pull cord to prevent the refrigerator from being turned off accidentally.


To turn off power to your refrigerator you must unplug the power cord from the electrical outlet.

Grounding type wall receptacle


To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature change.

USA
1.800.374.4432
Frigidaire
10200 David Taylor Drive
Charlotte, NC 28262

Canada
1.800.265.8352

Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada L5V 3E4

Frigidaire.com
1-800-374-4432

Frigidaire.ca
1-800-265-8352

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Frigidaire FRQG1721AV - 17.4 Cu. Ft. 4 Door Refrigerator Manual

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