Troubleshooting - Oral-B D706 Manual

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SHALL ANY RECOVERY AGAINST ORAL-B EXCEED THE ACTUAL
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Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable handle dam-
age is found to be attributed to the use of non-Oral-B replacement
brush heads.
Oral-B does not recommend the use of non-Oral-B replacement
brush heads.
• Oral-B has no control over the quality of non-Oral-B replacement
brush heads. Therefore, we cannot ensure the cleaning perfor-
mance of non-Oral-B replacement brush heads, as communicated
with the electric rechargeable handle at time of initial purchase.
• Oral-B cannot ensure a good fit of non-Oral-B replacement brush
heads.
• Oral-B cannot predict the long-term effect of non-Oral-B replace-
ment brush heads on handle wear.
All Oral-B replacement brush heads carry the Oral-B logo and meet
Oral-B's high quality standards. Oral-B does not sell replacement
brush heads or handle parts under any other brand name.
Trouble Shooting
Problem
APP
Handle does
not operate
(properly)
with Oral-B
App.
Reset to fac-
tory settings.
TOOTHBRUSH
Handle is not
operating
(during first
use).
Short stutter-
ing sounds/
flashing light
after 2 min-
utes or han-
dle does not
operate any
timer.
Handle does
not charge.
8
91591575_D706_EE.indd 8 91591575_D706_EE.indd 8
Possible reason
1. Oral-B™ App is
closed.
2. Bluetooth is not
™
activated on smart-
phone.
3. Bluetooth is deacti-
vated on handle;
Bluetooth indicator
(7) is off.
4. Bluetooth connec-
tion to smartphone
has been lost.
5. Your smartphone
does not support
Bluetooth 4.0 (or
higher)/Bluetooth
Smart.
6. Handle on plugged-
in charger.
7. Outdated Oral-B™
App.
Original app function-
ality wanted.
Battery has a very low
charge level; no lights
illuminate.
Timer has been modi-
fied/deactivated via
App.
1. Battery is at a very
low charger level.
2. Ambient tempera-
ture for charging is
out of valid range
(≤ 0°C and ≥ 60°C).
Remedy
1. Launch Oral-B™
App.
2. Activate Bluetooth
on smartphone
(described in its
user manual).
3. Activate Bluetooth
by simultaneously
pressing on/off (3)
and mode button (4)
for 2 seconds until
Bluetooth indicator
(7) turns on.
4. Pair handle and
smartphone again
via app settings.
Keep your smart-
phone in close prox-
imity when using it
with handle.
5. Your smartphone
must support Blue-
tooth 4.0 (or higher)/
Bluetooth Smart in
order to pair handle.
Check App Store
or Google Play™ for
compatible smart-
phones.
6. Bluetooth is deacti-
vated while handle
is placed on
plugged-in charger.
7. Download latest
Oral-B™ App.
Press and hold on/off
button (3) for 10 sec-
onds until all indicator
lights double blink
simultaneously.
Charge at least for 30
min.
Use App to change
timer settings or per-
form factory reset
(see App Trouble
Shootings).
1. Charging lights
might not flash
immediately; it can
take up to 30 min-
utes.
2. Recommended
ambient tempera-
ture for charging is
5°C to 35°C.
(SM)
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