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Frequently Asked Questions
Q: What is My DVR Expander USB?
A: The DVR Expander is a device for adding additional storage capacity to your USB port-
enabled DVR, and adds up to 300 hours of additional storage depending on the system
and signal quality.
Q: Can I move recorded programs from my DVR to My DVR Expander?
A: Yes. Recorded content can be transferred from the DVR to the DVR Expander.
Q: How much recorded content can My DVR Expander store?
A: Storage capacity varies. A 500 GB DVR Expander stores approximately 300 hours of
standard-definition TV or approximately 60 hours of high-definition TV.
Q: Can I use My DVR Expander on more than one DVR?
A: Yes. You can use the DVR Expander with other compatible receivers in the same
household.
Q: Is it necessary to defragment My DVR Expander?
A: No. The type of recorded content stored by a DVR usually does not result in fragmentation.
Q: Is My DVR Expander compatible with any DVR?
A: The DVR Expander external drive works with DISH Network ViP622 DVR™, ViP722 DVR™,
or ViP612 DVR™ satellite receivers. The receiver model is listed on the System Information
screen (accessed by
MENU-6-1-3 on most receivers).
Q: What interface do I use to connect My DVR Expander to the DVR?
A: The only option for connecting the DVR Expander to a DVR is via a USB cable.
Q: What about digital rights management (DRM) and content protection?
A: If content contains copy protection that will impact transferring to the DVR Expander, you
will see a pop-up message with more information. For any DRM/copy protection
restrictions, go to www.dishnetwork.com and search for "copy protection."
Q: Is the DVR Expander portable?
A: No, the DVR Expander is not designed to be a used as a portable device or as an
attachment to a computer.
Q: What will happen if the DVR Expander is plugged into a computer?
A: You cannot view the recorded content on your DVR Expander if you connect it to a
computer. To use the DVR Expander with a computer, you must first reformat it, which
erases all its current contents.
My DVR Expander USB | 6
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