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8- TROUBLESHOOTING
Please check the following items before calling the call centre:
1. Equipment does not run partially or completely, check the electrical supply to the appliance.
2. Check mains water and electrical connection is in place and active.
3. Electrical supply to the appliance should be same with your nameplate of the dishwasher.
4. Appliance does not run when the start button is pressed;
One reason is that door is not securely closed and door switch contact cannot be closed. Make
sure that the door is securely closed. If the appliance still fails to wash, call the call centre.
If the machine performs washing but fails to follow the programmed sequence and waiting time,
program switch is faulty. Call the call centre.
5. If the appliance fails to heat the wash water;
The thermostat in the reservoir is faulty. Call the call centre.
Washing reservoir resistor may be faulty due to calcification, call the call centre.
Check the inlet water temperature. Very low or high inlet water temperature may affect the
heating of process water.
Check water level in the boiler.
6. Equipment does not heat the boiler water;
Boiler thermostat may be faulty, call the call centre.
Boiler resistor may be faulty due to calcification. Call the call centre.
Contactor of the boiler resistor may be faulty. Call the call centre.
7. Poor washing performance;
Check the detergent and polishing chemicals in the drum, replenish if necessary.
Clean water outlet parts on washing/rinsing arms.
Clean and properly re-place the filters.
Make sure that water supply is fully on.
Remove left-overs in dishes before loading the dish basket.
Glasses may require pre-washing.
If there are whitish spots on glasses, water hardness may be high. Call the call centre for details
on using the necessary softener.
8. Poor washing performance;
Check the detergent and polishing chemicals in the drum, replenish if necessary.
.
Clean water outlet parts on washing/rinsing arms.
Clean and properly re-place the filters.
Make sure that water supply is fully on.
Remove left-overs in dishes before loading the dish basket.
Glasses may require pre-washing.
If there are whitish spots on glasses, water hardness may be high. Call the call centre for details
on using the necessary softener.
9. Appliance cannot be switched off;
Disconnect the mains electrical supply, and call the call centre for technical service.
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