Troubleshooting - Whirlpool HWFB9002GW Health & Safety, Use & Care, Installation Manual And Online Warranty Registration Information

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Quick guide
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TROUBLESHOOTING

your product on www.whirlpool.com.hk
Before contacting the After-sales Service, refer to the table below. Often the malfunctions are minor and can be solved in few
minutes.
Malfunction
Possible cause
The plug is not inserted into the socket.
The tumble
The plug is faulty.
dryer does not
turn on.
A power failure occurred.
The door has not been closed properly.
A time delay was set to the start of the cycle.
The tumble
dryer does not
The "Start/Pause" button was not pressed in
start.
order to start the programme.
The Key Lock function was enabled (for machines
equipped with this option).
Small load.
Garments are
wet at cycle
completion.
Large loads or heavier fabrics.
An appropriate maintenance was not carried out. Refer to the Care & Maintenace section and perform the operations
The programme, the time and/or the drying level
set are not suitable for the type and the amount
The drying
of load inserted into the dryer.
times are very
long.
The garments are too wet.
The dryer may be overloaded.
Room temperature.
The programme
A power failure occurred might have occurred.
did not end.
Lights on or fl ashing
Water tank
The water tank is full.
Failure of the air fl ow necessary for machine
Door fi lter
operation.
Bottom fi lter*
The bottom fi lter requires cleaning.
DEMO
The dryer is in DEMO mode. The DEMO indicator
The cycle lasts
is on.
few minutes.
The presence
of wrench
The machine sensors detected a failure.
symbol signals a
malfunction.
*Note: some models are auto-cleaning and not equipped with bottom fi lter. Please refer to the Care & Maintenance section.
You can download the user manual by:
• Visiting our website www.whirlpool.com.hk/www.whirlpool.com.sg
• Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product's identifi cation plate.
10
Before using the appliance carefully read the Safety
Instructions.
Solution
Insert the plug into the socket.
Try to plug another appliance in the same socket. Do not use
connecting electrical devices to the socket, such as adapters or
extensions.
Wait for the power supply to be restored and switch the fuse on again
if necessary.
Close the door.
For machines equipped with this function: wait for the set delay to
end or switch the machine off to reset it. Refer to the Options section.
Press the "Start/Pause" button.
Refer to the Options section. If Key Lock was selected, disable it.
Switching the machine off will not disable this option.
The automatic programme has not sensed the required fi nal moisture
so that the dryer completes the programme and stops. If this happens
simply select an additional short period of drying or select Extra Dry
option if available.
Dryness levels can be modifi ed to the specifi c dryness desired.
Extra Dry is recommended for ready to wear items.
described.
Refer to Programmes and Options sections to fi nd the programme
and options most suitable for the type of load..
Carry out a washing cycle with higher spin speed to remove as much
water as possible.
Refer to the Programmes section to check the max load for each
programme.
The drying time may be longer if the room temperature falls outside
the 14–30°C range.
In case of power failure, it is necessary to press the "Start/Pause"
button to restart the cycle
Empty the water tank. Refer to the Care & Maintenance section
Clean the door fi lter and check whether air intake is free. Carrying
out these operations improperly may cause damages. Refer to Care &
Maintenance section.
Clean the bottom fi lter. Refer to Care & Maintenance section.
Disable the DEMO mode. The following actions must be carried out in
sequence, without breaks. Switch the machine on and then switch it off
again. Press the Start/Pause button until the buzzer is heard. Switch the
machine on again. The "DEMO" indicator fl ashes and then turns off .
Switch the dryer off and unplug it. Open the door immediately and
pull laundry out, to allow the heat to dissipate. Wait for about 15
minutes. Reconnect the dryer to the power supply, load the laundry
and restart the drying cycle. If the problem still occurs, contact
the After-Sales Service Centre and communicate the letters and
digits fl ashing on the display.
For instance: F3 and E2.
EN
xxxx
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