Troubleshooting; Failure/Error Display Codes - Whirlpool JennAir JJW6024HM Technical Manual

DIAGNOSTICS AND TROUBLESHOOTING (Cont.)
No display - Copernicus
control is blank Appliance Manager
(AM), User
Interface
User Interface Control Panel
not reacting to assembly
touch
No sound Speaker, Control
Panel assembly
Failure Error Likely Failure Condition Suggested Corrective Action Procedure
F1 E1 Internal Oven Appliance
Manager (AM) error
F3 E0 Main oven sensor open
or shorted
Sensors
2-4 JennAir® 60 cm Built-In Steam Oven
n
For Service Technician Use Only

Troubleshooting

NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and
power on).
1. Unplug oven or disconnect power.
2. Remove plastic cover from User Interface. Confirm the connection between the Display
and User Interface.
NOTE: Before starting any test, cycle power to the oven (power off, wait 10 seconds, and
power on).
1. Unplug oven or disconnect power.
2. Check if the touch cable is properly connected.
3. Plug in the oven or reconnect power and verify if the operation is normal.
4. If the touch keys do not work, unplug the oven or disconnect the power again.
5. Replace the Control Panel assembly.
6. Reassemble all parts and panels before operating.
7. Plug in the oven or reconnect power.
8. Verify if the operation is normal.
Replace control panel assembly.

Failure/Error Display Codes

1. Run a U.I. Configuration. For more details, see "U.I. Configuration Mode" section
on page 2-3. Check the functionality of each cycle. Available cycles depend on the
model. The possible cycles available are Cavity Fan, Cooling Fan, Drain Pump, and
Door Lock.
2. Unplug oven or disconnect power and fix the connections of the non-functioning
loads. Reassemble all parts and panels and plug in oven or reconnect power. If the
error code does not reappear, follow the
3. If the error code does appear, unplug oven or disconnect power. Test the continuity
of the non-functioning loads. If it is an open circuit, replace the loads. Reassemble
all parts and panels and plug in the oven or reconnect power. If the error code does
not appear, follow the
4. If the error code does appear after replacing the loads, or if it is not an open circuit,
unplug oven or disconnect power, put the replaced load back and replace the AM
control board.
5. Reassemble all parts and panels and follow the
NOTE: If the temperature is above 1112°F (600°C), the sensor is considered open. If the
temperature is below -4°F (-20°C), the sensor is considered short. Be sure the oven is
cold in both the cavity and electronic system.
1. Unplug oven or disconnect power. Check the sensor probe, cable, and connector
(J64 in microwave section, J62 in oven section). Check the whole board connection
harness to see if anything is loose or damaged.
2. If they are loose, fit the connectors in the proper place. Replace the harness if
damaged. If they are not loose, replace the sensor.
3. Reassemble all parts and panels. Plug in oven or reconnect power. Make sure the
cavity is cold and start a forced air cycle and preheat to 212°F (100°C). Watch the
progression bar to see if the temperature rises regularly. If the temperature does
rise correctly, follow the
4. If the temperature does not rise correctly, unplug oven or disconnect power.
Replace the new sensor with the original one and replace the AM control board.
5. Reassemble all parts and panels. Plug in oven or reconnect power and start the
cycle. If the error code does not appear, follow the
appear, unplug oven or disconnect power and place the new sensor back in the
oven and test it with the new AM control board.
"Final Steps" section.
"Final Steps" section.
"Final
"Final Steps" section.
Steps" section.
"Final Steps" section. If it does