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Viking RAD-AMP User Manual

Amplified remote access device

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TECHNICAL
TECHNICAL
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Extend Your Phone System's Features and
The RAD-AMP extends the usefulness of your phone
system to remote employees, as well as providing call for-
warding to remote employees or locations.
As a line extender, the RAD-AMP provides authorized
users remote access to PABX, Centrex or Electronic Key
system features.
As a call diverter, the RAD-AMP provides call forwarding
from one location to another. After detecting an inbound call, the RAD-AMP accesses a second phone
line, dials a preprogrammed Touch Tone number, and then bridges the two lines.
As a Telecommuting extender, the RAD-AMP gives remote workers access to most PABX/KSU features
from their home or cell phone. The home based employee hears a special tone when answering and has
the option of taking the work related call. Remote call center personnel can "Log-In" and Log-Out" or
change their forwarding number as their location changes. Using Touch Tones, remote workers can use
phone system features to transfer the call to another extension or voice mail, start a conference call, gen-
erate a page or any other feature avail-
able to an analog PABX/KSU extension.
This product does not eliminate the possibility of toll
!
fraud! To further protect against fraudulent calls, use
with a TR-1 Toll Restrictor (Fax Back Document 705).
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Standard Features
• Improved audio amplifier
• Programmable 6 digit security code
• Programmable ring delay
• Remote night switch
• Disconnects on CPC, busy, return dial tone, maxi-
mum call time or by dialing #7
• Non-volatile memory (no batteries required)
• Auxiliary dry contacts
• Programmable 15 second to 49.5 minute call timer
• Compatible with analog stations on PABX and
KSU systems
• Simple programmable toll restriction
Line Extender
• Access code(s)
• 500 ms hook switch flash command
• 2 second disconnect command
Call Diverter
• 32 digit phone number memory
Telecommuting Extender
• Log-In and Log-Out capability
• Special tone notifies of work related calls
• Supports PABX/KSU features (transfers, voicemail,
paging, etc.) to remote employees
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Forward Calls to Telecommuters
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Line Extender
• Bridge calling zones
• Utilize inexpensive WATS, FX or TIE lines
• Remotely access paging amplifiers (PA-2A, HF-3W)
or service observers (SO-24A)
• Remote audio monitoring of radio or church pro-
grams and security sites
Call Diverter
• Forward calls to voice mail or dictation equipment
• Eliminate C.O. "Call forwarding" charges
• Forward after hours calls to "on call" employees or
answering services
Telecommuting Extender
• Home based call center personnel
• Outside sales staff
• Traveling executives and personnel
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Power: 120VAC/13.8VAC 1.25A UL listed adapter provided
Dimensions: 133mm x 130mm x 38mm (5.25" x 5.1" x 1.5")
Weight: 1.0 Kg (2 lbs 3 oz.)
Environmental: 0°C to 32°C (32°F to 90°F) with 5% to 95%
non-condensing humidity
Connections: (2) RJ11 modular jacks
Amplification: Factory set to 3dB of audio gain
RAD-AMP
RAD-AMP
Amplified Remote
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Access Device
February 14, 2005
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Summary of Contents for Viking RAD-AMP

  • Page 1 As a call diverter, the RAD-AMP provides call forwarding from one location to another. After detecting an inbound call, the RAD-AMP accesses a second phone line, dials a preprogrammed Touch Tone number, and then bridges the two lines.
  • Page 2 Line Extender: The mode of operation in which the RAD-AMP provides remote access to an analog station of a PABX, KSU or a second C.O. line. This is ideal for bridging long distance areas or allowing remote employees to use company lines for toll calls.
  • Page 3 A. Line Extender Mode To access programming in the “Line Extender” mode, call into the LINE IN port. After the RAD-AMP answers, enter a the security code, factory set to V-I-K-I-N-G (845464). The RAD-AMP will beep twice indicating that programming has been accessed.
  • Page 4 C. Telecommuting Extender Mode To access programming in the “Telecommuting Extender” mode, call into the LINE IN port. After the RAD-AMP answers, enter a ✱ followed by the security code, factory set to V-I-K-I-N-G (845464). The RAD-AMP will beep twice indicating that programming has been accessed.
  • Page 5 This enables the installer and owner to make risk managing decisions about the system in which the RAD-AMP is put into. Viking Electronics Inc. is not able to assume responsibility since it is a function of the entire system assembled by the installer/owner.
  • Page 6 The caller is then required to enter a 6 digit access code. If an access code is not entered within 20 seconds, the RAD-AMP will triple beep and hang up. When a valid “Priority 2”...
  • Page 7 When the remote employee answers the call, a series of short beeps will be heard signifying that this is a call from the RAD-AMP. If the remote employee is available to take the call, they may release the call by pressing a Touch Tone 5 on their phone.
  • Page 8 K-2000-DVA Multi-Input Voice Dialer and Announcer Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.