Troubleshooting - Sony TRINITRON KV-SP29M53K Service Manual

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Troubleshooting

If you find any problem while viewing your TV, you can either use the "Factory
Settings" function or check the Troubleshooting guide below. If the problem
persists, contact your Sony dealer.
"Factory Settings" function
Press the WEGA GATE button. Choose "Settings" and go to "Setup" (
From "Setup" menu, select "Factory Settings". Then select "Yes" and press
Your TV will go blank for a few seconds, then the "Initial Setup" menu will
appear. Your TV will be set to factory settings, but certain problems may be
solved.
Symptom
Snowy picture,
noisy sound
Distorted picture,
noisy sound
No picture,
no sound
Good picture,
no sound
No sound or
inappropriate
sound
No microphone
sound
Dotted lines or
stripes
Double images or
"ghosts"
No color
26
Additional Information
• Check the antenna cable and connection on the TV, VCR and at the wall
(see page 24).
• Check the antenna setup. Contact a Sony dealer for advice.
• Preset the channel again (see page 21).
• Try using an external booster.
• Turn off or disconnect the external booster if it is in use.
• Check the power cord, antenna and VCR connections (see page 24).
• Press (power) to turn on the TV (see page 9).
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• Press ! (main power) on the TV to turn off the TV for about five seconds,
then turn it on again (see page 8).
• Press 2 + to increase the volume level (see page 9).
• Press to cancel the muting (see page 9).
• Press A/B until "Stereo" or "Mono" appears on the screen (see page 15).
• Display the WEGA GATE menu and set the "Audio Input Fix" to "Off"
from "Party Mode Setup" (see page 13).
• The TV and microphone sound is muted when the antenna input has no
signal. This does not indicate a malfunction.
• Do not use a hair dryer or other equipment near the TV.
• Check the antenna setup. Contact a Sony dealer for advice.
• Use a highly directional antenna.
• Check the antenna setup. Contact a Sony dealer for advice.
• Turn off or disconnect the external booster if it is in use.
• Display the "Picture" menu and select "Custom" from "Picture Mode", then
adjust the "Color" level from "Picture Adjustment" (see page 19).
• Display the "Setup" menu and check the "Color System" setting
(usually set this to "Auto") (for video input only) (see page 22).
• Check the antenna setup. Contact a Sony dealer for advice.
Solutions
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