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Image appears
blurred,
indistinct, or too
dark.
Check Video
Cable is displayed
on screen.
Input Signal Out
of Range is
displayed on
screen.
The monitor does
not enter into a
low-power sleep
state.
"OSD Lockout" is
displayed.
"Power Button
Lockout" is
displayed.
The camera and
USB ports do not
work, but the
monitor is turned
on.
22
Brightness is too low.
Monitor video cable is disconnected.
Video resolution and/or refresh rate are set higher
than what the monitor supports.
The monitor's power saving control is disabled.
The monitor's OSD lock function is enabled.
The monitor's power button is locked.
There is no upstream USB connection.
connect the video cable to
one of the computer's on-
board video sources
.
Open the OSD menu and
select Brightness to adjust
the brightness scale as
needed.
Connect the appropriate
video signal cable between
the computer and monitor.
Be sure that the computer
power is off while you
connect the video cable.
Change the settings to a
supported setting.
Open the OSD menu and
select Power
select Auto-
,
Sleep Mode and set auto-
sleep to On.
Press and hold the Menu
button for 10 seconds to
disable the OSD lockout
function.
Press and hold the Power
button for 10 seconds to
disable the power button
lock function.
Be sure that the host
computer is connected to the
monitor with a USB Type-C to
USB Type-C cable or a USB
Type-C to USB cable.
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