Samsung SM-X115 User Manual
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USER MANUAL
SM-X110
SM-X115
SM-X117
SM-X210
SM-X216B
SM-X218B
English. 12/2023. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-X115

  • Page 1 USER MANUAL SM-X110 SM-X115 SM-X117 SM-X210 SM-X216B SM-X218B English. 12/2023. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Understanding the screen 54 Daily Board 29 Notification panel Link to Windows (Using the device Entering text through a computer connection) 33 Installing or uninstalling apps 58 Samsung DeX (SM-X210, SM-X216B, 34 Phone SM-X218B) Contacts 59 Google apps 39 Messages 60 Camera...
  • Page 3 Table of Contents Settings 98 Security and privacy 99 Face recognition Introduction 101 Secure Folder 82 Samsung account 104 Secure Wi-Fi 82 Connections 105 Location 83 Wi-Fi 105 Safety and emergency 85 Bluetooth 106 Accounts and backup 86 Data saver (Mobile network...
  • Page 4 Table of Contents Usage notices 121 Precautions for using the device 123 Notes on package contents and accessories 124 Device overheating situations and solutions Appendix 129 Troubleshooting 134 Removing the battery...
  • Page 5: Getting Started

    Getting started...
  • Page 6: Device Layout And Functions

    Getting started Device layout and functions ▶ SM-X110, SM-X115, SM-X117: Light sensor Speaker (SM-X115) Speaker Front camera Side button SM-X115, SM-X117: Volume button SIM card / microSD card tray Microphone SM-X110: microSD card tray Touch screen Headphone jack Microphone Multipurpose jack...
  • Page 7 Getting started ▶ SM-X210, SM-X216B, SM-X218B: Volume button Light sensor Side button Microphone Front camera Speaker Light sensor Multipurpose jack (USB Speaker Type-C) Headphone jack Touch screen SM-X216B, SM-X218B: SIM card / microSD Keyboard dock port card tray SM-X210: microSD card tray GPS antenna Main antenna...
  • Page 8 If you use the device with its glass or acrylic body broken, there may be a risk • of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre. If dust or foreign materials enter the microphone, speaker, or receiver, or if these •...
  • Page 9 Getting started Hard buttons Button Function Press and hold to turn the device on or off. • Side button Press to turn on or lock the screen. • Press twice to open the app or feature you set. • Side button + Press simultaneously to capture a screenshot.
  • Page 10: Charging The Battery

    Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery.
  • Page 11 Getting started Charging other devices Use the USB cable to charge another mobile device with your tablet’s battery. Connect your tablet and the other device using your tablet’s USB cable. A USB connector may be needed depending on the other device. When charging starts, the battery charging icon will appear on the other device’s screen.
  • Page 12 Getting started Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any •...
  • Page 13: Nano-Sim Card (Mobile Network Enabled Models)

    Some services that require a network connection may not be available depending on the carrier. Inserting the SIM or USIM card ▶ SM-X115, SM-X117: ▶ SM-X216B, SM-X218B: Insert the ejection pin into the hole on the tray to loosen the tray.
  • Page 14: Microsd Card

    Insert the tray back into the tray slot. Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not • responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 15 Getting started ▶ SM-X210, SM-X216B, SM-X218B: Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Place an SD card on the tray with the gold-coloured contacts facing downwards and gently press the SD card into the tray to secure it.
  • Page 16 Doing so can cause data to be damaged or lost or cause damage to the external storage or tablet. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 17: Turning The Device On And Off

    Getting started Formatting the SD card An SD card formatted on a computer may not be compatible with the device. Format the SD card on the device. Open Settings and tap Device care → Storage. Swipe to the left to access the SD card page. Tap →...
  • Page 18: Initial Setup

    Getting started Forcing restart If your device is frozen and unresponsive, press and hold the Side button and the Volume Down button simultaneously for more than 7 seconds to restart it. Emergency call (Mobile network enabled models) You can make an emergency call or check the medical information you saved. Press and hold the Side button, and then tap Emergency call.
  • Page 19: Introduction

    Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features not available on your device may be included.
  • Page 20: Samsung Account

    Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account. Sign in to your Samsung account. If you do not have a Samsung account, tap Forgot password or don’t have an account? → Create account.
  • Page 21: Understanding The Screen

    Apps and features Understanding the screen Controlling the touch screen Tapping Touching and holding Tap the screen. Touch and hold the screen for approximately 2 seconds. Dragging Double tapping Touch and hold Double tap the an item and screen. drag it to the target position.
  • Page 22 Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
  • Page 23 Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
  • Page 24 Apps and features Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap •...
  • Page 25 Apps and features Moving items Drag an item to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, touch and hold an item on the Apps screen, and then tap Add to Home.
  • Page 26 Apps and features Taskbar The taskbar appears at the bottom of screen while using an app. The favourite apps from the bottom of the Home screen, recently used apps, and the all apps button will be displayed on the taskbar. You can switch apps by selecting the app you want from the taskbar.
  • Page 27 Apps and features Lock screen Pressing the Side button turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side button to turn on the screen.
  • Page 28 Apps and features Icon Meaning LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature turned on Location services being used Call in progress Missed call New text or multimedia message Alarm turned on Mute mode / Vibration mode Flight mode turned on Error occurred or caution required Battery charging / Battery power level...
  • Page 29: Notification Panel

    Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 30 Apps and features Tap each button to turn the specific feature on or off. To access more detailed settings, tap the button’s text or touch and hold a button. To edit buttons, tap → Edit. Controlling media playback Control media on your tablet and connected nearby devices on the notification panel. Open the notification panel and tap Media output.
  • Page 31: Entering Text

    Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Access more keyboard functions. Additional Delete a preceding keyboard functions character. Break to the next Enter uppercase. line. For all caps, tap it twice. Move the cursor. Enter symbols.
  • Page 32 Apps and features Copying and pasting Touch and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Touch and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 33: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Galaxy Store app. Browse apps by category or tap to search for a keyword.
  • Page 34: Phone

    Settings, tap Connected devices → Call & text on other devices, and then tap the switch to turn it on. You must register and sign in to the same Samsung account on the tablet and phone. Some calling and messaging features may not be available.
  • Page 35 Apps and features Making calls Open the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Add the number to the contacts list. Search for a contact. More options Preview the phone number.
  • Page 36 Apps and features Making an international call Open the Phone app and tap Keypad. Touch and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag outside the large circle.
  • Page 37: Contacts

    Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
  • Page 38 Apps and features Deleting contacts Open the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete. Sharing contacts You can share contacts with others by using various sharing options. Open the Contacts app and tap →...
  • Page 39: Messages

    Settings, tap Connected devices → Call & text on other devices, and then tap the switch to turn it on. You must register and sign in to the same Samsung account on the tablet and phone. Some calling and messaging features may not be available.
  • Page 40 Apps and features Checking messages Open the Messages app and tap Conversations. On the messages list, select a contact or a phone number. To reply to the message, tap the message input field, enter a message, and then • To adjust the font size, spread two fingers apart or pinch on the screen. •...
  • Page 41: Multi Window

    Apps and features Multi window (Using multiple apps at once) Introduction Run up to three apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
  • Page 42 Apps and features Launching Multi window by swiping the screen You can launch Multi window by swiping the screen. Swipe with two fingers from the side or bottom of the screen towards the middle of the screen. The screen will change to the split screen view. To change to the pop-up view, swipe from the top corner towards the middle of the screen.
  • Page 43 Apps and features Using additional features Using the multi window menus When you tap the multi window handle, the available menus will appear. Multi window handle Split screen view Pop-up view Adjusting the window size Drag the circles between the app windows to adjust the size of the windows. When you drag the circles between the app windows to the edge of the screen, the window will be maximised.
  • Page 44: Samsung Internet

    Browse the internet to search for information and bookmark your favourite webpages to access them conveniently. Open the Samsung Internet app. Enter the web address or a keyword, and then tap Go. If the toolbar does not appear, swipe downwards slightly on the screen.
  • Page 45: Samsung Kids

    You can configure the settings for Samsung Kids and check the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.
  • Page 46: Samsung Health

    Using Samsung Health Open the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap → Edit home.
  • Page 47: Samsung Notes

    Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Open the Samsung Notes app, tap , and then create a note. Full screen Reading mode Manage pages.
  • Page 48: Samsung Members

    2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
  • Page 49: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Open the Calendar app and tap or double tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.
  • Page 50: Reminder (Receiving Notifications For To-Do Items)

    Apps and features Reminder (Receiving notifications for to-do items) Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be turned on. Location •...
  • Page 51: My Files

    Apps and features My Files (Checking and managing the files) Access and manage various files stored in the device. Open the My Files app. To check for unnecessary data and free up the device’s storage, tap Manage storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
  • Page 52: Gaming Hub

    Apps and features Gaming Hub Gaming Hub gathers your games downloaded from Play Store and Galaxy Store into one place. Open the Gaming Hub app and select the game you want. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Gaming Hub screen.
  • Page 53: Samsung Flow

    Connect your tablet to a phone or a computer and use them together doing things like checking notifications and sharing content. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Store or Play Store. For computers, you can download it from the Microsoft Store.
  • Page 54: Daily Board

    Apps and features Daily Board Introduction Use your tablet as a picture frame or bulletin board when it is charging with a USB cable or charging dock. You can enjoy a slide show with your favourite images and check information, such as the time, weather, or your calendar. You can also create a note and control music while using it.
  • Page 55 Apps and features Using Daily Board Playing the slide show You can use your device as a picture frame. Enjoy slide shows of your favourite images on Daily Board. On the Daily Board main screen, swipe to the right to play a slide show. To add your favourite images to display to a slide show, open Settings, tap Advanced features →...
  • Page 56 Apps and features Configuring settings for Daily Board Configure various settings for Daily Board and make Daily board more personalised. Open Settings and tap Advanced features → Daily Board. Time, weather, and calendar: Change the setting for Daily Board main screen. •...
  • Page 57: Link To Windows

    Apps and features Link to Windows (Using the device through a computer connection) Access and use the mobile device’s data, such as apps or pictures, on a Windows computer. It is recommended to use the latest version of Windows and the Phone Link app •...
  • Page 58: Samsung Dex

    To change the Samsung DeX mode, touch and hold (DeX) on the quick settings panel, or open Settings, tap Connected devices → Samsung DeX, and then select a mode you want. New: Use the same home screen layout, widgets, and icons of the tablet.
  • Page 59: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google Account to access some apps. To check out more app information, access each app’s help menu. Chrome: Search for information and browse webpages. •...
  • Page 60: Camera

    Apps and features Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. •...
  • Page 61 Apps and features to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Switch between the front and rear Zoom...
  • Page 62 Apps and features Using zoom features Select 1x/2x or drag it to the upwards or downwards to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. 1x: Take basic pictures or record normal videos. •...
  • Page 63 Apps and features Options for current shooting mode On the preview screen, use the following options. : Turn the flash on or off. • : Select the length of the delay before the camera automatically takes a picture. • 3:4 / 4:3: Select an aspect ratio for pictures. •...
  • Page 64 Apps and features Photo mode The camera adjusts the shooting options automatically depending on the surroundings. On the shooting modes list, tap PHOTO and tap to take a picture. Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 65 Apps and features Portrait mode Take pictures that focus on the face by blurring the background. On the shooting modes list, tap PORTRAIT. Drag the background blur adjustment bar to adjust the blur level. When Ready appears on the preview screen, tap to take a picture.
  • Page 66 Apps and features Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene. On the shooting modes list, tap MORE → PANORAMA. and move the device slowly in one direction. Keep the image within the frame on the camera’s viewfinder.
  • Page 67 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Touch and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Night mode Take a picture in low-light conditions, without using the flash.
  • Page 68 Apps and features Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features Scene optimiser: Set the device to adjust the colour settings and apply the • optimised effect automatically depending on the subject or scene. Scan QR codes: Set the device to scan QR codes from the preview screen.
  • Page 69 Apps and features General Auto HDR: Take pictures with rich colours and reproduce details even in bright and • dark areas. Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. •...
  • Page 70: Gallery

    Apps and features Gallery Introduction Access images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Open the Gallery app. More options Search for images and videos. Sync images and videos.
  • Page 71 Apps and features Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. Share the image Delete the image. with others. More options Add the image to View the content favourites.
  • Page 72 Apps and features Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. Configure the caption settings.
  • Page 73 You can access images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
  • Page 74: Voice Recorder

    Apps and features Voice Recorder Record or play voice recordings. Open the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. • to finish recording. Enter a file name and tap Save.
  • Page 75 Select an option. No one: Do not allow others to find your tablet. • Contacts only: Only allow Samsung users in your contacts to share with your • tablet. Anyone nearby: Allow any nearby devices to share with your tablet.
  • Page 76: Screen Capture And Screen Record

    Apps and features Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.
  • Page 77 Apps and features Screen record Record the screen while using your device. Open the notification panel, swipe downwards, and then tap (Screen recorder). Select a sound setting and tap Start recording. After a countdown, recording will start. To write or draw on the screen, tap When you are finished recording the video, tap You can check the video in Gallery.
  • Page 78: Transferring Data From Your Previous Device (Smart Switch)

    This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung • takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your new tablet with the USB cable to transfer data.
  • Page 79 Apps and features Transferring data wirelessly Transfer data from your previous device to your new tablet wirelessly through Wi-Fi Direct. On the previous device, open Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your new tablet, open Settings and tap Accounts and backup →...
  • Page 80 Smart Switch. On the computer, open Smart Switch. If your previous device is not a Samsung device, back up data to a computer using an app provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 81: Introduction

    . You can also search for settings by selecting a tag under Suggestions. This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or features not available on your device may be included.
  • Page 82: Samsung Account

    Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. Wi-Fi: Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the •...
  • Page 83: Wi-Fi

    Settings Data usage: Keep track of your data usage amount and customise the settings for • the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can turn on the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 84 Settings Checking out the Wi-Fi network quality information Check out the Wi-Fi network quality information, such as the speed and stability. On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. The network quality information will appear under the Wi-Fi networks. If it does not appear, tap →...
  • Page 85: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth Samsung is not responsible for the loss, interception, or misuse of data sent or • received through Bluetooth. Always ensure that you share and receive data with devices that are trusted and •...
  • Page 86: Data Saver (Mobile Network Enabled Models)

    Settings Sending and receiving data Many apps support data transfer through Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Open the Gallery app and select an image. →...
  • Page 87: Allowed Networks For Apps (Mobile Network Enabled Models)

    If the mobile hotspot is not found, on your tablet, set Band to 2.4 GHz, tap • Advanced, and then tap the Hidden network switch to turn it off. If you turn on the Auto Hotspot feature, you can share your tablet’s mobile data • connection with other devices signed in to your Samsung account.
  • Page 88: More Connection Settings

    Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. Nearby device scanning: Set the tablet to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can •...
  • Page 89: Connected Devices

    • when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds. Call & text on other devices: Connect your tablet and phone to use calling and •...
  • Page 90: Modes And Routines

    Settings SmartThings: Control and manage smart appliances and Internet of Things (IoT) • products. When using this feature for the first time, the SmartThings app installation screen will appear. To access more information, open the SmartThings app and tap Menu → How to use. Android Auto: Connect your device to a vehicle and control some of your device’s •...
  • Page 91: Using Routines

    Settings Using routines Adding routines On the Settings screen, tap Modes and Routines → Routines. and select a routine you want or tap to add your own routines. If you want to set the routine’s running condition to manual, tap Start manually. This option will appear only when there are no running conditions set.
  • Page 92: Sound Quality And Effects

    Settings System sound: Change the sound to use for certain actions, such as charging the • device. Volume: Adjust the device’s volume level. • Call vibration: Change the call vibration settings. • Notification vibration: Change the notification vibration settings. • System vibration: Set the device to vibrate for actions, such as controlling the touch •...
  • Page 93: Separate App Sound

    Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker. On the Settings screen, tap Sound / Sounds and vibration →...
  • Page 94: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. Light / Dark: Turn Dark mode on or off. • Dark mode settings: Reduce eye strain by applying the dark theme when using the •...
  • Page 95: Motion Smoothness (Sm-X210, Sm-X216B, Sm-X218B)

    Settings Edge panels: Change the settings for the Edge panel. • Taskbar: Change the settings for the taskbar. Refer to Taskbar for more information. • Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft • buttons) for more information. Accidental touch protection: Set the device to prevent the screen from detecting •...
  • Page 96: Battery

    Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by turning on power saving features. On the Settings screen, tap Battery. Power saving: Turn on power saving mode to extend the battery’s usage time. •...
  • Page 97: Lock Screen

    Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. Screen lock type: Change the screen lock method. • Extend Unlock: Set the device to unlock itself when trusted locations or devices are •...
  • Page 98: Security And Privacy

    • Lost device protection: Turn the Find My Mobile feature on or off. Access • smartthingsfind.samsung.com to track and control your lost or stolen tablet. You can also check the location of the wearable devices connected to this tablet. App security: Scan apps and keep your device safe from malicious software.
  • Page 99: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognising your face. If you use your face as a screen lock method, your face cannot be used to unlock • the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 100 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.
  • Page 101: Secure Folder

    Samsung account appears, tap Turn on. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.
  • Page 102 Settings Moving content to Secure Folder Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Open the Secure Folder app and tap → Add files. Tap Images, tick images to move, and then tap Done.
  • Page 103 Settings Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Open the Secure Folder app and tap → Settings → Manage accounts → Add account. Select an account service. Follow the on-screen instructions to complete the account setup.
  • Page 104: Secure Wi-Fi

    On the Settings screen, tap Security and privacy → More security settings → Secure Wi-Fi. Tap Protection plan → Upgrade and select the plan you want. For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account. Follow the on-screen instructions to complete the purchase.
  • Page 105: Location

    Settings Location Change settings for location information permissions. On the Settings screen, tap Location. App permissions: Check the list of apps that have permission to access the device’s • location and edit the permission settings. Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase •...
  • Page 106: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google Account, or transfer data to or from other devices through Smart Switch.
  • Page 107: Users

    Settings Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Following types of user accounts are available: Administrator: The administrator account is created only when setting up the device •...
  • Page 108 Settings Switching users Tap the user account icon at the top of the locked screen and select an account to switch Locked screen Managing users When using the administrator account, you can delete accounts or change account settings. On the Settings screen, tap Accounts and backup → Users. To delete a user account, tap the user account you want to delete and tap Delete user.
  • Page 109: Samsung Cloud

    Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. To check the backup data for other devices in your Samsung Cloud, on the • Settings screen, tap Accounts and backup → Restore data, and then select a device you want.
  • Page 110: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Turn on advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Labs: Use new features of the device. •...
  • Page 111: Motions And Gestures

    Settings Daily Board: Set the device to show a slideshow with selected features while • charging. Refer to Daily Board for more information. Accessories: Change the accessory settings. • Dual Messenger: Install the second app and use two separate accounts for the same •...
  • Page 112: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
  • Page 113: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
  • Page 114: Battery

    The available capacity may change when you update the device. You can check the available capacity of the internal storage in the Specification • section for your device on the Samsung website. Memory On the Settings screen, tap Device care → Memory.
  • Page 115: Performance

    On the Settings screen, tap Device care. Software update: Update your device’s software through the firmware over-the-air • (FOTA) service. You can also schedule software updates. Diagnostics: Test your device using Samsung Members. • Maintenance mode: Turn on maintenance mode to protect your privacy while •...
  • Page 116: General Management

    If the battery remains fully discharged, the time and date is reset. Samsung Keyboard settings: Change the settings for the Samsung Keyboard. • Keyboard list and default: Select a keyboard to use by default and change the •...
  • Page 117: Accessibility

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language → Add language. To check out all the languages that can be added, tap → All languages. Select a language to add. To set the selected language as the default language, tap Set as default.
  • Page 118: Software Update

    Settings Software update Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when •...
  • Page 119: About Tablet

    Settings About tablet Access your device’s information. On the Settings screen, tap About tablet. To change your device’s name, tap Edit. Status information: Check out various device information, such as the Wi-Fi MAC • address and serial number. Legal information: Access legal information related to the device, such as safety •...
  • Page 120: Usage Notices

    Usage notices...
  • Page 121: Precautions For Using The Device

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers • other than Samsung.
  • Page 122 Usage notices You can see the touch screen clearly even in strong outdoor sunlight by • automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. ‒...
  • Page 123: Notes On Package Contents And Accessories

    Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure • they are compatible with the device before purchase. Use Samsung-approved accessories. Using unapproved accessories may cause the •...
  • Page 124: Device Overheating Situations And Solutions

    If the lower part of the device overheats, it could be because the connected • USB cable is damaged. Replace the damaged USB cable with a new Samsung- approved one. When using a wireless charger, do not place foreign materials, such as metal •...
  • Page 125 Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a • while. If the device continues to overheat, contact a Samsung Service Centre or an authorised service centre.
  • Page 126 Usage notices Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats, the screen brightness, the screen refresh rate, and the •...
  • Page 127 Usage notices Precautions for operating environment Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. •...
  • Page 128: Appendix

    Appendix...
  • Page 129: Troubleshooting

    Before contacting a Samsung Service Centre or an authorised service centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
  • Page 130 • Ensure that your device software is updated to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Centre or an • authorised service centre. Your device freezes or encounters a fatal problem Try the following solutions.
  • Page 131 The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. • Visit a Samsung Service Centre or an authorised service centre and have the battery • replaced.
  • Page 132 Restart the device. If you are still having trouble with the camera app after trying • these tips, contact a Samsung Service Centre or an authorised service centre. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the •...
  • Page 133 Bluetooth settings → Reset settings to reset network settings. You may lose registered information when performing the reset. If these tips do not solve the problem, contact a Samsung Service Centre or an authorised service centre. A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device.
  • Page 134: Removing The Battery

    Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 135 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...

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