Fluke MPS450 Service Manual page 3

MPS450 SERVICE MANUAL
Returns for partial refund/credit:
Every product returned for refund/credit must be accompanied by a Return Material Authorization (RMA) number, obtained from our
Customer Service Department:
Customer Service
Fluke Biomedical
800-648-7592 (domestic) or 775-883-3400.
Returns for service/repair/calibration:
All returns for calibration and service repair require a Return Material Authorization (RMA) number. This number will be issued
when you contact Fluke Customer Service to schedule your service. To schedule your next calibration or repair, call toll free 1-
888-99F-LUKE (1-888-993-5853).
To request an RMA outside the US, email: service.international@fluke.com.
Ship the instrument, freight-prepaid and fully insured, along with the applicable form, to the following address:
Fluke Biomedical
1420 – 75
th
Everett, WA 98203
Certification
This instrument was thoroughly tested and inspected. It was found to meet Fluke Biomedical manufacturing specifications when it was
shipped from the factory. Calibration measurements are traceable to the National Institute of Standards and Technology (NIST). Devices for
which there are no NIST calibration standards are measured against in-house performance standards using accepted test procedures.
Warranty
Warranty and Product Support
Fluke Biomedical warrants this instrument against defects in materials and workmanship for one full year from the date of original purchase.
During the warranty period, we will repair or, at our option, replace at no charge a product that proves to be defective, provided you return
the product, shipping prepaid, to Fluke Biomedical. This warranty does not apply if the product has been damaged by accident or misuse or
as the result of service or modification by other than Fluke Biomedical. IN NO EVENT SHALL FLUKE BIOMEDICAL BE LIABLE
FOR CONSEQUENTIAL DAMAGES.
Only serialized products and their accessory items (those products and items bearing a distinct serial number tag) are covered under this one–
year warranty. PHYSICAL DAMAGE CAUSED BY MISUSE OR PHYSICAL ABUSE IS NOT COVERED UNDER THE
WARRANTY. Items such as cables and nonserialized modules are not covered under this warranty.
Recalibration of instruments is not covered under the warranty.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, or
country to country. This warranty is limited to repairing the instrument to Fluke Biomedical's specifications.
Warranty Disclaimer
Should you elect to have your instrument serviced and/or calibrated by someone other than Fluke Biomedical, please be advised that the
original warranty covering your product becomes void when the tamper-resistant Quality Seal is removed or broken without proper factory
authorization. We strongly recommend, therefore, that you send your instrument to Fluke Biomedical for factory service and calibration,
especially during the original warranty period.
In all cases, breaking the tamper-resistant Quality Seal should be avoided at all cost, as this seal is the key to your original instrument warranty.
In the event that the seal must be broken to gain internal access to the instrument (e.g., in the case of a customer-installed firmware upgrade),
you must first contact Fluke Biomedical's Service Department at 775-883-3400. You will be required to provide the serial number for your
instrument as well as a valid reason for breaking the Quality Seal. You should break this seal only after you have received factory
authorization. Do not break the Quality Seal before you have contacted us. Following these steps will help ensure that you will retain the
original warranty on your instrument without interruption.
WARNING
Unauthorized user modifications or application beyond the published specifications may result in electrical shock hazards or improper
operation. Fluke Biomedical will not be responsible for any injuries sustained due to unauthorized equipment modifications.
Restrictions and Liabilities
Information in this document is subject to change and does not represent a commitment by Fluke Biomedical. Changes made to
the information in this document will be incorporated in new editions of the publication. No responsibility is assumed by Fluke
Biomedical for the use or reliability of software or equipment that is not supplied by Fluke Biomedical, or by its affiliated dealers.
Manufacturing Location
Fluke Biomedical
6920 Seaway Blvd.
Everett, WA 98203
775-883-3400
800-648-7952
Street SW
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