Troubleshooting Tips - GE PT9800 Owner's Manual

Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
LIGHTS
Light during a speedcook
cycle dims and cycles on and
off, even at full power levels
Light visible around the
door and outer case while
speedcooking
FAN
Fan continues to run after
cooking stops
Oven vent emits warm air
while oven is on
Fan comes on automatically
when using the microwave
COOKING
The oven makes unusual
sounds while cooking
Smoke comes out of the
oven when I open the door
Food is not fully cooked
or browned at the end of a
cooking program
SENSOR ERROR displayed
along with an oven signal
DISPLAY
The display is blank
"Control is LOCKED"
appears in display
49-2001078 Rev. 0
Possible Cause
This is normal. Power level has been
automatically reduced because the oven
is hot.
This is normal.
The oven is cooling.
This is normal.
This is normal.
Clicks and fans blowing are normal. The
relay board is turning the components on
and off.
Food is high in fat content. Aerosol spray
used on the pans.
Programmed times may not match the size
or amount of food you are cooking.
Food amount or type placed in the oven
does not match the program that was set.
Steam was not sensed by the oven because
plastic wrap was not vented, a lid too tight
was on the dish or a liquid was covered.
Power saver mode may be activated.
A fuse in your home may be blown or the
circuit breaker tripped.
Power outage or surge
The control has been locked.
What To Do
This is normal. The oven senses the heat level and adjusts
automatically.
When the oven is on, light may be visible around the door
and outer case.
The fan will automatically shut off when the internal parts of
the oven have cooled.
These sounds are normal.
Smoke is normal when cooking high-fat foods.
Adjust time for doneness or adjust the upper or
lower lamps for browning and doneness.
Press the Clear/Off pad. Set the oven program to match
the food or liquid to be cooked or heated.
Vent plastic wrap, use a looser lid or uncover liquids when
cooking or heating.
Check the Settings menu for clock display settings. Turn
the display on.
Replace the fuse or reset the circuit breaker.
Reset the clock. If the oven was in use, you must reset it by
pressing the Clear/Off pad, setting the clock and resetting
any cooking function.
Press and hold Settings pad for 3 seconds to unlock the
control.
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