Self-Help Resources; Windows Label - Lenovo ThinkPad X1 Carbon Gen 12 User Manual

Blinking patterns Error codes
0286: Integrated graphics error
0287: Discrete graphics error
0288: Computer display error
0281: General embedded controller error

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources
Lenovo Support Web Site
Tips
Lenovo Community
Accessibility information
Windows help information

Windows label

Your computer might have a Windows Genuine Microsoft label affixed to its cover depending on the
following factors:
• Your geographic location
• Edition of Windows that is preinstalled
Solutions
Replace the system board (service provider
only).
1. Reinstall or replace the discrete graphics
card (service provider only).
2. If step 1 does not work, replace the
system board (service provider only).
1. Reconnect the display cable on both the
system board side and the computer
display side (service provider only) and
check the LCD panel.
2. If step 1 does not work, connect an
external display to your computer and
check the status (customer or service
provider).
• If the external display works, replace
the LCD panel (service provider only).
• If the external display does not work,
replace the system board (service
provider only).
Replace the system board (service provider
only).
How to access?
https://pcsupport.lenovo.com
https://www.lenovo.com/tips
https://forums.lenovo.com
https://www.lenovo.com/accessibility
• Open the Start menu and click Get Help or Tips.
• Use Windows Search or the Cortana
assistant.
• Microsoft support Web site:
support.microsoft.com
®
personal
https://
.
Chapter 7 Help and support
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