True ENVISION II C4T9 Owner's Manual

9” touchscreen console

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ENVISION II 9"
TOUCHSCREEN CONSOLE
MODEL C4T9
(MAN-C4T9 REV01)
OWNER'S
MANUAL

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Summary of Contents for True ENVISION II C4T9

  • Page 1 ENVISION II 9” TOUCHSCREEN CONSOLE OWNER’S MODEL C4T9 MANUAL (MAN-C4T9 REV01)
  • Page 3 Alle hier gezeigten Produkte sind Prototypen. Das tatsächliche Produkt ausgeliefert wird, kann variieren. Produkt- Spezifi kationen, Funktionen und Software können sich ohne vorherige Ankündigung ändern. In den meisten Fällen bis zu Bedienungsanleitung Bisher besuchen und für Dokumente in weiteren Sprachen fi nden Sie unter https://truefi tness.com/ support/user-manuals/ BELANGRIJK! Alle getoonde producten zijn prototype.
  • Page 4 You can count on TRUE Fitness for the best service in the industry, provided by a team focused on optimizing the life of your equipment.
  • Page 5 You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. TRUE will not be able to fi le a claim if the carrier is not notifi ed in a timely manner.
  • Page 6: Table Of Contents

    TABLE OF CONTENTS SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS................7 POWER REQUIREMENTS..............................9 DEDICATED LINE..................................9 GROUNDING INSTRUCTIONS.............................9 WARNING AND INTENDED USE LABELS..........................11 COMPLIANCES...................................11 ASSEMBLY INSTRUCTIONS PREASSEMBLY CHECKLIST..............................12 ASSEMBLY STEPS................................13 CONSOLE OVERVIEW CONSOLE OVERVIEW................................25 PROGRAMMING AND OPERATION TOUCHSCREEN INTRODUCTION............................26 TOUCHSCREEN NAVIGATION............................26 HEART RATE MONITORING...............................27 HEART RATE CONTROL (HRC)............................28 PROGRAM DESCRIPTIONS...............................29 ENVISION II 9”...
  • Page 7: Safety Instructions

    Equipment should be immediately taken out of product. use if it fails to work properly or when a warning is • Never operate a TRUE product if it has a damaged presented electronically. power cord or electrical plug, or if it has been •...
  • Page 8 • Allow only trained personnel to service this carefully retrieve it. If the item cannot be reached, equipment. contact TRUE product support. • It is the sole responsibility of the owner/operator • Any changes or modifi cations to this equipment to ensure regular and scheduled maintenance is could void the product warranty.
  • Page 9: Power Requirements

    POWER REQUIREMENTS Read and understand all instructions before plugging any TRUE power cord into an electrical outlet. DEDICATED LINE Refer to the base manual for dedicated line information. GROUNDING INSTRUCTIONS This product must be grounded. If the product malfunctions or breakdowns, grounding provides a path of least resistance for electric current to reduce the risk of electric shock.
  • Page 10 POWER REQUIREMENTS CONTINUED Power Information Rated Number of Max Power Line Voltage Frequency Plug/ Model Current Units per Dissipation (Hz) Outlet* (Amps) Circuit (Watt) NEMA 5-20 Dedicated 50/60Hz 1650 TC400/TC650/ TC900/TI1000/ NEMA ST1000 6-15* Dedicated 50/60Hz 1650 NEMA 350 watts per 5-20 bike equipped Up to 5 bikes per...
  • Page 11: Warning And Intended Use Labels

    WARNING AND INTENDED USE LABELS WARNING: Replace warning labels that may be worn, damaged, or missing. To replace any worn or missing warning labels, locate the serial number for your product, and then contact TRUE product support: • www.truefi tness.com •...
  • Page 12: Assembly Instructions

    PREASSEMBLY CHECKLIST VERIFY BOX CONTENTS IMPORTANT! Please verify box contents. If you have questions, or if there are any missing parts, contact product support at 800.883.8783 or service@truefi tness.com. TOOLS NEEDED FOR ASSEMBLY INCLUDED IN BOX #2 Phillips Screwdriver Plastic Pry...
  • Page 13: Assembly Steps

    ASSEMBLY STEPS STEP 1—INSTALL AUXILIARY POWER SUPPLY PART DESCRIPTION 00560402 POWER CORD, FUYANG 00595500 POWER SUPPLY, FUYANG 12V 6A The Envision II 9” console requires the optional power supply. Refer to the base owner’s manual for instructions on how to attach it.
  • Page 14 STEP 2—ATTACH CONSOLE TO CONSOLE MAST TOOL NEEDED PART DESCRIPTION #2 Phillips Screwdriver CONSOLE TC0023 BOLT COVER Plastic Pry Using a #2 Phillips screwdriver, secure the console to the console mast using the hardware preassembled to the console (00567800 // SCREW, M5-.8X12 COMBO PHILLIPS/COMMON TRUSS HEAD - ACG BLACK // QTY 4). NOTE: Using a plastic pry tool, remove the two bolt covers (TC0023) from the base to access the lower set of screws on the console.
  • Page 15 STEP 3—MAKE CONSOLE CABLE CONNECTIONS Part Description TC0023 BOLT COVER 1. Reattach the 2 bolt covers to the base. NOTE: This step doesn’t apply to all base models. 2. Connect the Auxillary Power Supply, USB Data cable, and Ground Wire Ring Terminal. Tuck the CSAFE cable, Coaxial cable, Console Fan cable, Ethernet Communication cable, and any excess cord length inside the console.
  • Page 16 STEP 4—ATTACH REAR CONSOLE COVER Tools Used in this Step Part Description #2 Phillips Screwdriver REAR CONSOLE COVER Using a #2 Phillips screwdriver, attach the rear console cover to the console mast using 2 screws. NOTE: Covers and screws will vary based on the base model. NOTE: Refer to the base owner’s manual for more detailed instructions.
  • Page 17 1. To enter Service Mode, press and hold the TRUE logo (A) in the upper left corner of the home screen. When the word TRUE (B) begins to fl ash, release the logo and press and hold the lower right corner of the screen (C).
  • Page 18 NOTE: Misconfi guration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Technical Support at 800-883-8783 for assistance NOTE: The user must repeat this sequence when switching the console to a diff erent base unit whether the same type of base unit (treadmill to treadmill) or diff...
  • Page 19 CONSOLE 1. To enter Service Mode, press and hold the TRUE logo (A) in the upper left corner of the home screen. When the word TRUE (B) begins to fl ash, release the logo and press and hold the lower right corner of the screen (C).
  • Page 20 STEP 6—CALIBRATE THE MACHINE CONTINUED 3. Under Diagnostics, select Calibration/Test (A) to highlight it. Press NEXT (B) to continue. 4. Under Calibration/Test, select Speed/Incline Cal (A) to highlight it. Press NEXT (B) to continue. NOTE: The image below may diff er slightly based on the base unit used.
  • Page 21 STEP 6—CALIBRATE THE MACHINE CONTINUED 5. Under Speed/Incline Calbration, press Run (A) to begin calibration. NOTE: Calibration is required depending on the base unit. 6. Once calibration is complete, turn the power off on the machine for 30 seconds. WARNING: This process will take full control of the machine and can be dangerous if caution is not taken.
  • Page 22 1. Note the number of TVs visible in the facility room that the audio setup will be programmed in. 2. To enter Service Mode, press and hold the TRUE logo (A) in the upper left corner of the home screen. When the word TRUE (B) begins to fl...
  • Page 23 STEP 7—BROADCASTVISION TV SETUP CONTINUED 4. Under Utilities, select B-Vision Setup (A) to highlight it. Press NEXT (B) to continue. 5. Under Broadcastvision Setup, select BV TV Series 2 (A) to highlight it. Press NEXT (B) to continue.
  • Page 24 STEP 7—BROADCASTVISION TV SETUP CONTINUED 6. Scroll through the channels until you hear audio. Press Save (A) to register valid channels. NOTE: These displays are optimally designed to work with Broadcastvision transmitters, which should be part of this wireless installation. If non-Broadcastvision transmitters are being used, one should try at this point of these instructions to press 4 to LOAD BY SERIES 4 for Mye©/Fantaay©...
  • Page 25: Console Overview

    CONSOLE OVERVIEW Touchscreen Display Tablet Holder USB Port Headphone Jack Warning Label Touchscreen Display A capacitive touchscreen used for workout control and feature navigation. USB Port Allows users to charge a mobile device, or update the console software. Numeric Keypad A small panel of keys on the console that allow the user to quickly enter numeric data.
  • Page 26: Programming And Operation

    TOUCHSCREEN NAVIGATION TRUE recommends that users familiarize themselves with the diff erent screens to ensure that they are safely taking advantage of all of the features that this equipment has to off er. Icon Character Map This console uses several icons to provide users with a simplifi...
  • Page 27: Heart Rate Monitoring

    HEART RATE MONITORING This machine can monitor a user’s heart rate using a Polar* 5kHz compatible chest strap, a Bluetooth heart rate transmitter or the metal grips on the hand rails (called contact heart rate or CHR pads). Bluetooth transmitters and chest straps transmit the user’s heart rate to the treadmill via radio, and the CHR pads connect to a special computer circuit to extract the user’s heart rate.
  • Page 28: Heart Rate Control (Hrc)

    HEART RATE CONTROL (HRC) You are now the owner of the most sophisticated Heart Rate Control (HRC) treadmill available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows users to do a completely hands-free heart rate controlled workout using speed, incline or both.
  • Page 29: Program Descriptions

    PROGRAM DESCRIPTIONS Quick Start A workout in which the user controls all settings. The workout continues until it is ended by the user. Cardio 360™ Quick Start: (Only Available on the XS1000, XC400, & XC900) Get right into a preset 20 minute workout designed to shape and tone every major muscle group. Manual Users enter their weight, workout time or distance.
  • Page 30 PROGRAM DESCRIPTIONS CONTINUED Pace Ramp (Only Available on the XC400/900, UC400/900, & RC400/900) This workout suggests pace (RPM) increases to a maximum at the mid-point of the workout, then decreases to the fi nish. The pace setter shows the user’s target pace throughout the workout. Leg Shaper (Only Available on the XS1000, XC400/900, RC400/900, and UC400/900) A workout that suggests PACE changes to work the leg muscles with added intensity.
  • Page 31 PROGRAM DESCRIPTIONS CONTINUED Custom HRC Intervals Set up a custom heart rate interval. Specify work and rest targets and let the machine make all the adjustments. The workout begins in MANUAL control - users should gradually increase the workout intensity until the heart rate is within 10 bpm of the user’s target heart rate.
  • Page 32: Envision Ii 9" Touchscreen Console

    ENVISION II 9” TOUCHSCREEN CONSOLE CONSOLE NAVIGATION Home Screen The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout. A.
  • Page 33 CONSOLE NAVIGATION CONTINUED Selecting a Preset Workout Preset workouts are accessed by selecting WORKOUT FINDER from the Home Screen. All available workouts are listed as a default on the right side of the screen, but the user may select from specifi c workout categories listed on the left side of the screen to view a subset of all available workouts such as HRC workouts.
  • Page 34 CONSOLE NAVIGATION CONTINUED Workout Data Screens During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A. Workout Views Toolbar Cycle Cycle through three preset toolbar menus of workout data also shown in the Workout Data Menu. B.
  • Page 35 CONSOLE NAVIGATION CONTINUED A. Volume Up Increases the volume one level at a time. B. Volume Down Decrease the volume one level at a time. C. Mute Volume Instantly sets the volume to zero. D. Broadcastvision Channel Selector Enables the user to select a channel from the available channels on a preconfi gured Broadcastvision Series transmitter. E.
  • Page 36 CONSOLE NAVIGATION CONTINUED Options Menu The Options menu contains controls that allow users to adjust settings during their workout. A. Options Menu The Options menu enables users to customize their workout experience such as enabling a Heart Rate Control (HRC) Cruise Control workout, and pairing Bluetooth wireless technology enabled devices with the console.
  • Page 37 CONSOLE NAVIGATION CONTINUED Bluetooth Connectivity The Bluetooth connectivity screen displays the Bluetooth wireless technology enabled devices available for pairing with the Envision II 9” console. Follow the on-screen prompts on the Envision II 9” console and the Bluetooth device to complete the pairing process.
  • Page 38: Walk/Run Track

    WALK/RUN TRACK Walk/Run Track The Walk/Run Track screen displays a virtual track with a progress dot representing the user walking and/or running around the track. A. Walk/Run Track Displays a virtual track with a progress dot representing the user walking and/or running around the track. B.
  • Page 39: Incline/Speed Graph

    INCLINE/SPEED GRAPH Incline/Speed Graph The Incline/Speed screen (A) provides a real-time graphical display of the user’s current workout incline or speed data based on the type of workout selected. A horizontal progress bar driven by preset time increments tracks the progress through the current graph bar.
  • Page 40: Idle Screen

    IDLE SCREEN Idle Screen During a workout when the user becomes idle or presses Stop on the bottom toolbar, the Idle screen shown below will appear, prompting the user to resume their workout (A), start a two minute, low intensity cooldown (B) with the workout ending after that time, reset the Idle Screen Timer (C) to 30 seconds while the user makes their selection, or end the current workout (D) and proceed to the Workout Summary screen.
  • Page 41: Broadcastvision Tv Preset Programming

    Entering Service Mode Press and hold the TRUE logo (A) in the upper left corner of the home screen. When the word TRUE (B) begins to fl ash, release the logo and press and hold the lower right corner of the screen (C).
  • Page 42 SERVICE MODE Summary Screen The Summary screen provides an overview of the unit’s current settings, including Product Model, Software Version, Units, Maximum Speed, Maximum Incline, Minimum Incline, and Maximum User Weight. NOTE: Values cannot be changed in this screen. A. Home Screen Navigates the user to the Home screen.
  • Page 43 B. Software Update TRUE may periodically release software updates to enhance the workout experience. Due to the complex nature of this procedure, it is recommended that a TRUE certifi ed service professional performs any software updates. C. Change Equipment Type Enables the user to change the equipment type if switching the console from a diff...
  • Page 44 SERVICE MODE CONTINUED Options Menu The Options menu is accessed by selecting Options on the Main menu. The Options menu provides various customization options. A. Units F. ERP Mode Time Enables the user to switch between metric and Set the idle countdown timer for when ERP mode imperial (US) units of measurement displayed on the activates.
  • Page 45 SERVICE MODE CONTINUED Options Menu A. Pause Time Set the timeout for Pause Time in the Idle Screen to 30, 45, or 60 seconds. B. Person Present Detection (PPD) Toggles Person Present Detection to on or off . C. PPD Timer 1 During a workout, set the countdown timer for when the Idle screen will appear.
  • Page 46 SERVICE MODE CONTINUED Language The Language menu enables the selection of a language for the Envision 9 console from the 12 available languages.
  • Page 47 SERVICE MODE CONTINUED Diagnostics Menu The Diagnostics menu provides advanced functions for the Envision II 9” console. A. Calibration/Test Enables the user to calibrate and test the console. WARNING: This process will take full control of the treadmill and can be dangerous if caution is not taken. •...
  • Page 48 SERVICE MODE CONTINUED Statistics Menu The Statistics Menu provides statistical data about the console and base unit with the ability to clear all statistics in addition to enabling the user to export all statistics by pressing USB Export.
  • Page 49 SERVICE MODE CONTINUED Transferring Envision II 9” to same type base unit When transferring the Envision II 9” console to a same base unit type (e.g. treadmill to treadmill), the Envision II 9” console must be confi gured to the correct base unit model (TI1000, TC900, TC400, etc.). Within Service Mode, navigate from Utilities to Product Setup and follow the on-screen prompts to select the correct base unit model along with other pertinent information such as language and unit of measurement.
  • Page 50: Gymtrakr Application

    GYMTRAKR APPLICATION Home Screen The GymTrakr© application Home screen displays all available machines for pairing with the application via Bluetooth. NOTE: The GymTrakr application off ers two color combinations themes as shown below. Settings Screen The Settings screen enables the user to adjust the unit of measurement, toggle between color combination themes, contact the application developer, and view acknowledgments.
  • Page 51 GYMTRAKR APPLICATION CONTINUED Workout History Screen The Workout History screen displays all previously saved workout data. NOTE: The user must select Yes in the Save Workout to History pop-up screen when prompted at the end of a workout for the workout data to be saved and viewable in the Workout History screen. Workout Screen The Workout screen displays various real-time workout metrics via three fully customizable screens.
  • Page 52 GYMTRAKR APPLICATION CONTINUED Workout Paused, End Workout, and Save Workout to History Pop-Up Windows At the conclusion of a workout, the user is presented with three pop-up windows: Workout Paused, End Workout, and Save Workout to History. A. Workout Paused Notifi...
  • Page 53: Zwift Application

    ZWIFT APPLICATION Login Menu The Zwift© application Login menu enables the user to select a profi le in addition to selecting a language. NOTE: Confi rm your smartphone or tablet is paired with the Envision II 9” touchscreen console via Bluetooth to ensure all workout data is synced with the Zwift application.
  • Page 54 ZWIFT APPLICATION CONTINUED Home Menu The Home menu displays special in-app events (A), available workouts (B), device pairing options (C), the ability to join other users in their current workout (D), the guest world schedule (E), current challenges selected by the user (F), and the option to begin a workout based on selected parameters (G).
  • Page 55 ZWIFT APPLICATION CONTINUED Workout Screen After confi guring workout parameters and selecting Ride on the Home menu, the workout will begin. The appearance of the workout user interface will display either the Workouts or Plans screen based on the user selecting from the Workouts or Plans tabs in the Training menu.
  • Page 56 ZWIFT APPLICATION CONTINUED Ride Report Screen The Ride Report screen displays post-workout data such as route traveled and distance traveled. Save Your Ride The Save Your Ride screen enables the user to save the workout data to the list of fi tness applications listed below with the option to navigate back to the Workout Pause screen or discard current workout data.
  • Page 57: Apple Gymkit© Technology

    APPLE GYMKIT© TECHNOLOGY Pairing Accurately and effi ciently track your cardio workouts by pairing an Apple Watch with the following Apple GymKit-enabled TRUE cardio machines: • TI1000 • TC900 • TC650 • TC400 • TE900 • UC900 • UC400 •...
  • Page 58: Warranty Notice

    WARRANTY NOTICE For unit and console warranty information, refer to the Warranty Information chapter in the unit manual.
  • Page 60 T R U E F I T N E S S . C O M I N T E G R I T Y M A T T E R S TRUE Fitness Technology, Inc | 865 Hoff Road, St. Louis, MO 63366 © 2023 TRUE. All Rights Reserved.

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