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Nokia Customer Care
BB Troubleshooting and Manual Tuning Guide
Bluetooth settings for Phoenix
Steps
1. Start Phoenix service software.
2. From the File menu, choose Open Product, and then choose the correct type designator from the Product list.
3. Connect the phone to a docking station in the local mode.
4. Choose Testing → Bluetooth LOCALS .
5. Locate JBT-9's serial number (12 digits) found in the type label on the back of JBT-9.
6. In the Bluetooth LOCALS window, write the 12-digit serial number on the Counterpart BT Device Address line.
This needs to be done only once provided that JBT-9 is not changed.
7. Place the JBT-9 box near (within 10 cm) the BT antenna and click Run BER Test.
Results
Figure 17 Phoenix settings for Bluetooth troubleshooting
Bluetooth self tests in Phoenix
Steps
1. Start Phoenix service software.
2. From the File menu, choose Open Product, and then choose the correct type designator from the Product list.
3. Connect the phone to a docking station in the local mode.
4. Choose Testing → Self Tests .
5. In the Self Tests window check the bluetooth check box.
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