Chapter 5. Help And Support; Find Your Serial Number; Diagnose And Troubleshoot Your Computer; Troubleshoot And Diagnose At Lenovo Support Web Site - Lenovo ThinkCentre M90a Gen 5 User Manual

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Chapter 5. Help and support

This topic helps you find computer serial number.

You can find your serial number via:

• Dashboard or Device in the Vantage app

• Serial number and machine type label of your computer (shown as below illustration)

This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web

site and the Vantage app. They can help you diagnose common software and hardware issues.

The following table lists these diagnostics tools and the recommended conditions for each tool.

Diagnostics tool

Hardware scan

Troubleshoot and diagnose at Lenovo Support Web site

Lenovo provides two different diagnosing solutions to help you identify and resolve problems on your

computer.

1. Go to

https://www.pcsupport.lenovo.com/

2. Click Troubleshoot & Diagnose and select the option that fits your need.

Recommended scenario

You want to have an online troubleshooting or scan of

hardware and drivers on your computer.

• Your computer is installed with the Vantage app.

• You want to perform basic examinations of the

hardware components.

and enter your product name in the search box.

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