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Samsung UN65NU6900FXZA E-Manual

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E-MANUAL
Thank you for purchasing this Samsung product.
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Summary of Contents for Samsung UN65NU6900FXZA

  • Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

  • Page 2: Table Of Contents

    Contents Quick Guides Troubleshooting Internet Connectivity Issues Troubleshooting Internet connectivity issues Connecting the Samsung Smart Remote to the TV Connecting Video Devices Using Smart Hub Connecting with an HDMI cable Connecting with a component cable (Only for models with Using the Ambient Mode...
  • Page 3 About the Samsung Smart Remote (THE FRAME) Using the Universal Guide App Connecting to the Samsung Smart Remote Using the SmartThings App Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote Using the e-Manual Launching the e-Manual...
  • Page 4 Configuring a Sound Mode and Expert Settings Choosing a sound mode Configuring advanced sound settings Using the Sound Support Functions Selecting speakers Listening to the TV through Bluetooth devices Listening to the TV through a Samsung audio device that supports the Wi-Fi function...
  • Page 5 Troubleshooting Read Before Playing Photo, Video, or Music Files Limitations to the use of photo, video, and music files Getting Support 128 Supported external subtitles 128 Supported internal subtitles 110 Getting support through Remote Management 129 Supported image formats and resolutions Finding the contact information for service 129 Supported music formats and codecs Requesting service...
  • Page 6 Accessibility Guidance Learn the Menu Screen Using the Remote control 148 Orientation of the Samsung Smart Remote 148 Description of the Samsung Smart Remote Using the accessibility menu 150 Accessibility Shortcuts menu Step by Step instructions to run the options...

  • Page 7: Quick Guides

    Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 8: Using Smart Hub

    Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source "...
  • Page 9 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.

  • Page 10: Using The Ambient Mode

    TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.

  • Page 11: Screen States Related To Ambient Mode

    Screen states related to Ambient Mode Ambient Mode ● Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor. Getting dark state ●...

  • Page 12: Changing The Content And Settings For Ambient Mode

    Changing the content and settings for Ambient Mode Décor Info Photo " The image on your TV may differ from the image above depending on the model and geographical area. When you press the button in Ambient Mode, the Ambient Mode browser screen appears.
  • Page 13 Setting up the Ambient Mode details In the Ambient Mode browser screen, move the focus to , and then press the Select button. You can change the following settings: Brightness: Adjusts the screen brightness for Ambient Mode. ● Color Tone: Adjusts the colors of the screen for Ambient Mode.

  • Page 14: Using Bixby

    Using Bixby Speak into the microphone on your Samsung Smart Remote to control your TV. " This function may not be supported depending on the model or geographical area. " The supported language may differ depending on the geographical area.

  • Page 15: Learning About My Bixby

    You can see user information and the experience points (XP) that you can get from using Bixby. " You must be signed in to your Samsung account to view the user information and the experience points (XP). " This function may not be supported depending on the model or geographical area.

  • Page 16: Read Before Using Bixby

    Read Before Using Bixby Precautions for Bixby The supported voice interaction languages and features may differ depending on the geographical area. ● If the language set differs from the language of your country, some features are not available. ● Bixby is available only when the TV is connected to the Internet.

  • Page 17: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 18: Getting Support

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.

  • Page 19: Finding The Contact Information For Service

    Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 20: Connections

    Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV.

  • Page 21: Connecting To The Internet

    Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.
  • Page 22 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless router's configuration screen. See the wireless router's user manual for more information.

  • Page 23: Resetting Your Network

    Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.

  • Page 24: Troubleshooting Internet Connectivity Issues

    Troubleshooting Internet Connectivity Issues If your TV won't connect to the Internet, try the solutions below. Troubleshooting Internet connectivity issues Try Now After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the LAN cable is plugged in on both ends.
  • Page 25 IP auto setting failed Configure the settings in Settings. Settings General Network Network Status IP Settings – Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in. Reset the router if required. For wireless connection, enter the correct password if required.

  • Page 26: Connecting Video Devices

    Connecting Video Devices Make the correct video connections between your TV and your external devices. Connecting with an HDMI cable HDMI IN - 26 -...

  • Page 27: Connecting With A Component Cable (Only For Models With Component In / Av In)

    Connecting with a component cable (Only for models with COMPONENT IN / AV IN) A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection. Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors.

  • Page 28: Connecting With A Composite Cable (Only For Models With Component In / Av In)

    Connecting with a composite cable (Only for models with COMPONENT IN / AV IN) Through the AV connection, you can enjoy video resolution up to 480i. Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device by using the provided composite cable and AV adapter.

  • Page 29: Audio Input And Output Connections

    Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network. The two devices must be connected to the same network. For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.

  • Page 30: Connecting Bluetooth Devices

    Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide Source Connection Guide Audio Device Bluetooth) and to the speakers' user manuals. " This function may not be supported depending on the model or geographical area. Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content.

  • Page 31: Connecting Your Mobile Device

    From the search results, select the model of your TV. Enter the PIN number displayed on the TV screen. Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV. " If your TV is not found on your mobile device, turn both of them off and on, and then try again.

  • Page 32: Bidirectionally Mirroring Your Tv And Mobile Device Using The Smartthings App

    Bidirectionally mirroring your TV and mobile device using the SmartThings Bidirectional mirroring refers to either outputting the screen and sound of a mobile device on a TV or outputting the screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.

  • Page 33: Managing Mobile Devices

    Managing Mobile Devices Settings General External Device Manager Device Connect Manager Try Now Access Notification ● Set whether to display a notification when a mobile device attempts to connect to the TV. Device List ● View, edit, or remove a list of mobile devices registered to the TV. Switching between external devices connected to the TV You can switch between TV programs and the content of external devices.

  • Page 34: Editing The Name And Icon Of An External Device

    " Available functions may differ depending on the port type. Universal Remote You can control external devices connected to the TV using the Samsung Smart Remote. To control external devices, register them by following the instructions on the screen. "...

  • Page 35: Using Additional Functions

    " This function may not be supported depending on the model or geographical area. " For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote." Connection Notes When connecting an external device, note the following.

  • Page 36: Connection Notes For Audio Devices

    Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not ● support HDMI video out, connect your PC with an HDMI-DVI cable. For One Connect supported models, when the TV is connected to an external device such as a DVD/BD player ●...

  • Page 37: Connection Notes For Computers

    Connection notes for computers For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported ● Resolutions)." As long as file sharing is activated, unauthorized access may occur. When you do not need to access data, ●...

  • Page 38: Remote Control And Peripherals

    Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote (QLED TV) Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.
  • Page 39 CH (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

  • Page 40: About The Samsung Smart Remote (Uhd Tv)

    About the Samsung Smart Remote (UHD TV) Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV. - 40 -...
  • Page 41 CH (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

  • Page 42: About The Samsung Smart Remote (The Frame)

    About the Samsung Smart Remote (THE FRAME) Learn about the buttons on the Samsung Smart Remote that comes with THE FRAME TV. - 42 -...
  • Page 43 CH (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.

  • Page 44: Connecting To The Samsung Smart Remote

    Pair the TV with the Samsung Smart Remote. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.

  • Page 45: Controlling External Devices With The Samsung Smart Remote

    Control the TV and connected external devices with the Samsung Smart Remote. Source Universal Remote You can control external devices connected to the TV using the Samsung Smart Remote. To control external devices, register them by following the instructions on the screen. "...

  • Page 46: Using Anynet+ (Hdmi-Cec)

    You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote."...

  • Page 47: Controlling The Tv With A Keyboard Or Mouse

    Controlling the TV with a Keyboard or Mouse Connecting a keyboard or mouse to make it easier to control the TV. Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard or mouse to make it easier to control the TV. Connecting a USB keyboard or mouse Plug the keyboard or mouse cable into the USB port.

  • Page 48: Setting Up The Input Devices

    Button Description Page Up / Page Down Scrolls a web page displayed by the Internet app. Available only in the Internet app. You can click a menu or link to start a function as you do Left-click on a PC. Available only in the Internet app.

  • Page 49: Entering Text Using The On-Screen Virtual Keyboard

    Entering Text using the On-Screen Virtual Keyboard Use the virtual keyboard to enter text on your TV. Recommended text Options Predict Next Character " The image on your TV may differ from the image above depending on the model and geographical area. Recommended text When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.

  • Page 50: Entering Text Using The Remote Control's Microphone And The On-Screen Virtual Keyboard

    When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.

  • Page 51: Smart Features

    Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions. "...

  • Page 52: Displaying The Home Screen

    Displaying the Home Screen Press the button. Sources Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently.
  • Page 53 Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Picture Mode ● You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button.
  • Page 54 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.

  • Page 55: Launching Smart Hub Automatically

    When you are not watching TV or when the TV is turned off, you can use the Art Mode function to edit image content such as artworks or photos or to display the content. " This function is supported only in THE FRAME model. "...

  • Page 56: Launching The Last Used App Automatically

    Terms & Conditions, Privacy Policy after logging in to your Samsung account. " You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. "...

  • Page 57: Signing In To A Samsung Account

    General System Manager Samsung Account My Account Edit profile " To change the account information, you must be logged in to your Samsung account. Managing payment information saved on the TV Settings General System Manager Samsung Account My Account Payment Info "...
  • Page 58 My Account Sync Internet Once you sign in to your Samsung account and configure the sync Internet settings, you can share the favorites that you registered on other devices. " To configure the sync Internet settings, you must be logged in to your Samsung account.

  • Page 59: Using The Ambient Mode

    TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.

  • Page 60: Screen States Related To Ambient Mode

    Screen states related to Ambient Mode Ambient Mode ● Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor. Getting dark state ●...

  • Page 61: Changing The Content And Settings For Ambient Mode

    Changing the content and settings for Ambient Mode Décor Info Photo " The image on your TV may differ from the image above depending on the model and geographical area. When you press the button in Ambient Mode, the Ambient Mode browser screen appears.
  • Page 62 Setting up the Ambient Mode details In the Ambient Mode browser screen, move the focus to , and then press the Select button. You can change the following settings: Brightness: Adjusts the screen brightness for Ambient Mode. ● Color Tone: Adjusts the colors of the screen for Ambient Mode.

  • Page 63: Using The Apps Service

    The image on your TV may differ from the image above depending on the model and geographical area. Sign In Go to the Samsung Account screen to create a new account or sign in to your account. App Search You can search for available apps.

  • Page 64: Installing And Running An App

    Installing and running an app Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is complete, the Open menu appears. Select Open to run the app immediately.

  • Page 65: Managing Purchased Or Installed Apps

    Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto Update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. Removing an app Select an app to delete.

  • Page 66: Rating Apps

    Locking and unlocking apps Select an app to lock or unlock. Select Lock/Unlock. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General System Manager...

  • Page 67: Using The Gallery App

    The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronized with a mobile device that supports the Samsung cloud. The available content types are photos, videos, stories, and other content shared through your groups.

  • Page 68: Using The Universal Guide App

    You can use this feature on your mobile with Samsung SmartThings app. " To enjoy the content from these apps on your TV, they must be installed on the TV.

  • Page 69: Using The Smartthings App

    SmartThings app installed on them. You can receive notifications about the statuses of your smart devices. " To use this function, you must be logged in to your Samsung account. " This function may not be supported depending on the model or geographical area.

  • Page 70: Using The E-Manual

    Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

  • Page 71: Using The Buttons In The E-Manual

    Using the buttons in the e-Manual (Search): Select an item from the search results to load the corresponding page. ● (Index): Select a keyword to navigate to the relevant page. ● (Recently Viewed Topics): Select a topic from the list of recently viewed topics. ●...

  • Page 72: Playing Pictures/Video/Music

    "Read Before Playing Photo, Video, or Music Files." " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. You can use the following functions on the media content list screen of a storage device.

  • Page 73: Playing Media Content

    Sort By Sorts the content list by title or date. " This function may not be supported depending on the type of external device. Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.
  • Page 74 Playing multimedia content on a USB device Connect a USB device to the USB port. When a pop up message appears on the screen, select Browse to easily move to the list of multimedia content stored on the device. Select a content item to play from the list. The content is played.

  • Page 75: Using Bixby

    Using Bixby Speak into the microphone on your Samsung Smart Remote to control your TV. " This function may not be supported depending on the model or geographical area. " The supported language may differ depending on the geographical area.

  • Page 76: Learning About My Bixby

    You can see user information and the experience points (XP) that you can get from using Bixby. " You must be signed in to your Samsung account to view the user information and the experience points (XP). " This function may not be supported depending on the model or geographical area.

  • Page 77: Read Before Using Bixby

    Read Before Using Bixby Precautions for Bixby The supported voice interaction languages and features may differ depending on the geographical area. ● If the language set differs from the language of your country, some features are not available. ● Bixby is available only when the TV is connected to the Internet.

  • Page 78: Tv Viewing

    TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists. Viewing Broadcast Information at a Glance See an overview of each channel's program lineup. Using the guide Live TV Guide Try Now Channel List...
  • Page 79 To start schedule viewing, schedule recording and other function for a program listed in the Guide, first move the cursor to it and then press and hold Select button on the remote control to use follows functions: Record: You can make a recording of a current program. ●...

  • Page 80: Recording Programs

    Recording Programs Record a current or upcoming program using a USB device instead of a video recorder. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. "...

  • Page 81: Managing The Schedule Recording List

    Scheduling a video recording after entering the date and time Live TV Recordings Schedules Add Recording To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the broadcast program to record, and then select Save. "...

  • Page 82: Setting Up A Schedule Recording Start

    Setting up a schedule recording start Live TV Recordings Settings Start Recording Early: You can set the time to start the recording earlier than the broadcast start time in the ● program guide. Continue Recording After: You can set the time to end the recording later than the broadcast end time in the ●...

  • Page 83: Editing A Scheduled Viewing

    Editing a scheduled viewing (U.S.A and Canada) Live TV Schedule Manager (Other countries) Live TV Schedule Manager Recordings Schedules " You can set up a maximum total of 30 Schedule Viewing Schedule Recording entries. Setting the schedule Viewing Time (U.S.A and Canada) Live TV Schedule Manager Edit...

  • Page 84: Using Timeshift

    Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try Now To activate the Timeshift function while watching TV, press the button and then select Timeshift, or press button.
  • Page 85 Record ● You can switch from the Timeshift function to the recording function. When switching to the recording function, you can include the content recorded by the Timeshift function in the new recording. " This function is only available when the Timeshift function is running. Go to Live TV ●...

  • Page 86: Using The Channel List

    Using the Channel List Change the channel or check programs on other digital channels. Live TV Channel List Using the Channel List, you can change the channel or check programs on other digital channels while watching TV. Channel List screen contains the following icons: : A favorite channel ●...

  • Page 87: Editing Channels

    Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels Edit Channels screen contains the following icons: : A favorite channel ● : A locked channel. ● Re-registering and deleting a channel Removing registered channels To remove a channel, select it from the Edit Channels screen, and then select Delete.

  • Page 88: Using Program Rating Lock

    Using Program Rating Lock Settings Broadcasting Program Rating Lock Settings Try Now This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or USB files. Every time you access Program Rating Lock Settings, you must enter the security PIN.

  • Page 89: Viewing And Selecting Channels On Favorites Lists Only

    Viewing and selecting channels on Favorites lists only Live TV Channel List Press the right directional button on your remote control. Select Favorites. Select the desired list among the five favorites lists on the screen. The channels in the selected favorites list appear. "...

  • Page 90: Tv-Viewing Support Functions

    TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List Press the right directional button on your remote control, move the focus to or Cable, and then press the Select button.

  • Page 91: Configuring Advanced Broadcasting Audio Settings

    Configuring advanced broadcasting audio settings Settings Broadcasting Audio Options Audio Options functions differently for analog and digital channels. " This function may not be supported depending on the model or geographical area. Selecting a Language Settings Broadcasting Audio Options Preferred Language This is the language you will hear while watching TV if the language is included in the broadcast signal.

  • Page 92: Picture And Sound

    Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience.
  • Page 93 Tint (G/R) ● Try Now Apply Picture Settings Try Now ● Digital Clean View ● Try Now Auto Motion Plus Settings ● Try Now " When LED Clear Motion is set to On, the screen appears darker than when it is Off. Local Dimming ●...

  • Page 94: Setting The Viewing Environment For External Devices

    Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager (Game Mode Settings) Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™...

  • Page 95: Viewing Uhd Videos

    Setting the FreeSync function Settings General External Device Manager Game Mode Settings FreeSync You can play your gaming experience more pleasantly by eliminating screen tearing and stuttering. Be sure to set this function for only the external devices that support the FreeSync feature of AMD Radeon. ●...

  • Page 96: Changing The Picture Size And Position

    Changing the Picture Size and Position Change the picture size and position for your TV. Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen. 16:9 Standard ●...

  • Page 97: Configuring A Sound Mode And Expert Settings

    Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favorite sound mode suitable for the content type or the listening environment. Standard ●...

  • Page 98: Using The Sound Support Functions

    You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported. Listening to the TV through Bluetooth devices...

  • Page 99: Listening To The Tv Through A Samsung Audio Device That Supports The Wi-Fi Function

    Try Now If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.

  • Page 100: System And Support

    System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Setting the current time Settings General System Manager Time...

  • Page 101: Using The Timers

    Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. Time Zone ● Selects your time zone. " This function is only available when the Clock Mode is set to Auto.

  • Page 102: Using The Auto Protection Time And Energy Saving Functions

    Using the Auto Protection Time and Energy Saving Functions Setting the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two hours or more. "...

  • Page 103: Updating The Tv's Software

    Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.

  • Page 104: Protecting The Tv From Hacking And Malicious Code

    Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General...

  • Page 105: Using Other Functions

    Using Other Functions View other functions. Running the accessibility functions Settings General Accessibility Try Now Running Accessibility Shortcuts Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts, press and hold the Volume button for 1 second or more. You can easily turn on or turn off the functions such as Voice Guide, Video...

  • Page 106: White Text On Black Background (High Contrast)

    White text on black background (high contrast) Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.

  • Page 107: Learning About The Tv Menu

    Learning about the TV menu Settings General Accessibility Learn Menu Screen Try Now Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. " This function is only available when Voice Guide is enabled.

  • Page 108: Listening To The Tv Through Bluetooth Devices (For The Hearing Impaired)

    If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000." On the Samsung Smart Remote: Select VOL button. Volume Up...

  • Page 109: Restoring The Tv To The Factory Settings

    Selecting Usage or Retail Mode Settings General System Manager Usage Mode Try Now You can using the TV for retail environments by setting Usage Mode Retail Mode. " For all other uses, select Home Mode. " With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time. Restoring the TV to the factory settings Settings Support...

  • Page 110: Troubleshooting

    After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.

  • Page 111: Finding The Contact Information For Service

    Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.

  • Page 112: There Is A Problem With The Picture

    There Is a Problem with the Picture When the TV has trouble with the picture, these steps may help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Try Now Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV.
  • Page 113 The problem Try this! If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time. ●...
  • Page 114 Accessibility Grayscale " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. " If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.

  • Page 115: I Can't Hear The Sound Clearly

    I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

  • Page 116: There Is A Problem With The Broadcast

    There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! Make sure the antenna cable is connected securely to the TV. Select Source to confirm that the correct input source has been selected. “Weak or No Signal”...

  • Page 117: The Tv Won't Connect To The Internet

    The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem Try this! The TV cannot connect to Make sure the TV has a network connection. your network or apps (for ●...

  • Page 118: Anynet+ (Hdmi-Cec) Isn't Working

    Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.

  • Page 119: I Have Trouble Launching/Using Apps

    Reset Resets all Smart Hub settings to their factory defaults and Settings deletes all information related to Samsung accounts, linked Reset Smart Hub Support Self Diagnosis service accounts, Smart Hub service agreements, and Smart Hub Reset Smart Hub applications.

  • Page 120: Other Issues

    Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use.
  • Page 121 The problem Try this! Broadcasting is only available when the Source is set to TV. Broadcasting function Broadcasting cannot be accessed while you watch TV using a cable box or satellite box. has been deactivated. Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.

  • Page 122: Precautions And Notes

    Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions " Recording and schedule recording are not supported in the U.S.A. and Canada. "...

  • Page 123: Before Using The Timeshift Function

    When using the Record or Schedule Recording function, the actual recording may start a second or two later ● than the specified time. If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external ●...

  • Page 124: Read Before Using Apps

    Read Before Using APPS Read this information before using APPS. Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, ● certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.

  • Page 125: Read Before Using The Internet Function

    Read Before Using the Internet Function Read this information before using the Internet function. Internet function is not compatible with Java applications. ● File download is not supported. ● Internet function may not be able to access certain websites. ● The TV does not support playback of flash videos.

  • Page 126: Read Before Setting Up A Wireless Internet Connection

    Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE ● 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.

  • Page 127: Read Before Playing Photo, Video, Or Music Files

    Certain files are not supported on all models. ● UHD Video Pack content is not supported by Samsung UHD TVs produced in 2017 or later. ● DivX and DTS codecs are not supported by the Samsung TV models released in 2018.

  • Page 128: Supported External Subtitles

    Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub MPEG-4 Timed text...

  • Page 129: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...

  • Page 130: Video Codecs Supported By Q900R Model Series

    Video codecs supported by Q900R model series File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 4096 x 2160 3840 x 2160: 60 HEVC (H.265 - Main, Main10) 7680 x 4320 *.avi Motion JPEG 3840 x 2160...

  • Page 131: Video Codecs Supported By Nu7100 Model Series Or Higher

    Video codecs supported by NU7100 model series or higher " These specifications are also applicable to the MU6070E model. File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 3840 x 2160: 60 4096 x 2160 HEVC (H.265 - Main, Main10) *.avi...

  • Page 132: Video Codecs Supported By Nu7090 Model Series Or Lower

    Video codecs supported by NU7090 model series or lower File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 3840 x 2160: 30 H.264 BP/MP/HP 1920 x 1080: 60 3840 x 2160 HEVC (H.265 - Main, Main10) *.avi Motion JPEG *.mkv...
  • Page 133 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...

  • Page 134: Read After Installing The Tv

    Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...

  • Page 135: Supported Resolutions For Uhd Input Signals

    Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. Resolution: 3840 x 2160p, 4096 x 2160p ● " An HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to...

  • Page 136: Supported Resolutions For Freesync

    Supported Resolutions for FreeSync Check the supported resolution for the FreeSync function. Settings of FreeSync mode: Ultimate (48~120 Hz) / Basic (90~120 Hz) ● " The supported FreeSync modes may differ depending on the external device. Horizontal Resolution Vertical frequency Clock frequency frequency Display format...

  • Page 137: Vesa Dmt

    VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...

  • Page 138: Supported Resolutions For Video Signals

    CTA-861 Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 3840 x 2160 30 Hz 67.500 30.000 297.000 - / - *3840 x 2160 60 Hz 135.000 60.000 594.000 - / - **1920 x 1080 100 Hz 112.500...

  • Page 139: Vesa Cvt

    Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 3840 x 2160 24 Hz 54.000 24.000 297.000 + / + 3840 x 2160 25 Hz 56.250 25.000 297.000 + / + 3840 x 2160 30 Hz 67.500...

  • Page 140: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.

  • Page 141: Blocking Programs Based On Their Tv Rating

    Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.

  • Page 142: Blocking Movies Base On Their Movie Rating (Mpaa)

    Blocking movies base on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.”...

  • Page 143: Blocking Programs Based On Their Canadian French Rating

    Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.

  • Page 144: Buttons And Functions Available While Playing Multimedia

    Buttons and functions available while playing multimedia content Review available media playback, control, and record buttons and descriptions of how they are used. Press the Select button while playing any video, photo, or recorded content. The following buttons appear. " The provided buttons and functions may not be supported depending on the model or geographical area.
  • Page 145 360 Auto Rotation ● Automatically adjusts the video's viewing angle by analyzing the amount of image changes during playback of a video file that provides a 360-degree view. When this function is started, the rotation starts in a short time. General –...
  • Page 146 Screen Fit ● Fits a photo to the screen. Rotate left Rotate right ● Rotates a photo left or right. Zoom ● Zooms in a photo. Background Music ● During a slideshow, pauses or resumes the background music. Options ● "...
  • Page 147 The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. "...

  • Page 148: Accessibility Guidance

    Guide for the Samsung Smart Remote. " The Samsung Smart Remote may not be supported depending on the model or geographical area. Orientation of the Samsung Smart Remote Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and thicker towards the bottom.
  • Page 149 Underneath the button are two thin horizontal buttons. These buttons protrude higher above the surface ● than the other buttons on the remote control. The one on the left is the volume button and the one on the right is the channel button. Push up from beneath or down from above to use these as rocker buttons to change the channel or volume.

  • Page 150: Using The Accessibility Menu

    Using the accessibility menu View descriptions of accessibility menu functions. " This function may not be supported depending on the model or geographical area. Accessibility Shortcuts menu Press and hold the VOL button to display the Accessibility Shortcuts menu. Accessibility Shortcuts menu allows you to turn Voice Guide and other Accessibility functions on or off.

  • Page 151: Step By Step Instructions To Run The Options

    Opening the Accessibility Shortcuts menu On the Samsung Smart Remote, there are two thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume rocker button. Press and hold the volume rocker...
  • Page 152 Turning on Video Description Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears. Press the up or down directional buttons on the remote to move to and highlight the Video Description option. Press the Select button on the remote to turn Video Description on or off.

  • Page 153: Setting Accessibility Settings Using Bixby

    Bixby lets you control your TV with voice commands spoken into the microphone built into the Samsung Smart Remote. To use Bixby, the TV must be set up and tuned and must be connected to the Internet. You can connect the TV to the Internet during the initial setup or do it later through the settings menu.

  • Page 154: Using The Tv With Voice Guide On

    List, use the up or down directional buttons to move to the desired channel, and then press the Select button. CH button: Of the two buttons that protrude from the center of the Samsung Smart Remote, the right one is ●...
  • Page 155 Use the VOL button on the left to change the volume. Every time you change the volume, the new volume level will be announced. VOL button: Of the two buttons that protrude from the center of the Samsung Smart Remote, the left one is ●...

  • Page 156: Using The Guide

    See an overview of each channel's program lineup. When you want to know the program information for each channel while watching a broadcast program, press the CH button on the Samsung Smart Remote. Use the directional buttons to view the program information. "...
  • Page 157 When you open the Guide, a table grid of channels and programs is displayed. The top row displays Channel Filter then the day and times. Each row has a channel name on the left and programs on that channel on the right. In the Guide, use the up and down directional buttons to move between channels and use the left and right directional buttons to move between programs within a channel.
  • Page 158 Other options in the guide In the Guide, move to a broadcast scheduled program, and then press the Select button. A pop-up menu listing the functions below appears. For the program you are currently watching, press and hold the Select button. Use the up and down directional buttons to move within this menu, and then press Select to choose an item.

  • Page 159: Setting Up A Schedule Viewing

    Displaying your favorite channels: If you have set up favorite channels, you will be able to filter the Guide so that only those channels are shown. This makes it easier to find channels you want. To display your favorites list, move to the current time (press the button) and then press the left directional button to move to the list of channels.

  • Page 160: Cancelling A Scheduled Viewing

    Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing. 1. Cancelling a scheduled viewing from the Guide Live TV Guide Move to the program you want to cancel scheduled viewing for, and then press the Select button. Move to Cancel Scheduled Viewing, and then press the Select button.

  • Page 161: Using The Channel List

    Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programs on other digital channels while watching TV. Press the button. The Home Screen appears. Use the left or right directional buttons to move to Live TV, press the up directional button to move to the top row, press the right directional button to move to...

  • Page 162: Creating A Personal Favorites List

    Creating a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channel Channel List screens with the symbol Registering channels as favorites Live TV Channel List Press the right directional button to move to the Category List.
  • Page 163 Deleting channels from a favorites list – Detail Open the Channel List. Press the right directional button to move to the Category List. Use the up and down directional buttons to move to Favorites, and then press Select. You will see Favorites 1 Favorites 5.

  • Page 164: Recording

    Recording Recording a program to an external hard drive connected via USB. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. " Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and Timeshift Functions."...

  • Page 165: Using The Instant And Schedule Recording Options From The Program Info Window

    Using the Instant and Schedule Recording options from the program info window Recording the program you are watching To display a menu for recording a program or starting the Timeshift function, press the button while watching the program. You can select the following functions on the menu: Record: Immediately starts to record the program you are watching.

  • Page 166: Viewing Recorded Programs

    Viewing recorded programs Live TV Schedule Manager Recordings Record Open Smart Hub by pressing the button on the remote control. Use the left or right directional button to move the focus to Live TV. Press the up directional button to move to the top row, and then use the left or right directional button to move to Guide.

  • Page 167: Using Smart Hub

    Using Smart Hub Learn how to open Smart Hub to access apps, games, movies, and more. Smart Hub After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. " Some Smart Hub services are for pay services.

  • Page 168: Using The Home Screen In Smart Hub

    Using the Home Screen in Smart Hub On the leftmost part of the Home Screen in Smart Hub is the static menu listed below. You can quickly and easily use the listed menu items to access the main TV settings or external devices, search, and apps. Notification ●...
  • Page 169 Caption – You can watch TV broadcasts with captions. To activate/deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts. Sleep Timer – You can have the TV automatically turn off at a specific time. To change the sleep time, press the Select button.
  • Page 170 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.

  • Page 171: Launching The E-Manual

    Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.

  • Page 172: Using Bixby

    Using Bixby A guide to using Bixby to control your TV. To use Bixby, your TV must be connected to the Internet and you must use the microphone on your Samsung Smart Remote. To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on the remote, and then release the button to run Bixby.

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