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Canon
CANON LIMITED WARRANTY
'
IllS
PROOUCTNAIIE
MODEL
BATTERY GRIP BG-E21
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NO.
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1111111111111111111111111111111111
CT2-B049-A
PRINTED
IN TAIWAN
IMPRIME A TAIWAN
CTZ-8049
CdDOD
CANON EOS D•g•tal
CameraTM
and
Access
ones
L1m1ted warranty-
For U
S
A
& Canada Only
The limited warranty
set
forth below is given
by
Caooo U.S.A
..
Inc. (Canon U.S.A.)
In
the
Uoileo:l
States or Canon Canada Inc.
(Canon
Cana(Sa) In
Canada
with
rMpect
to the Canoo brand EOS Digital Camera.
u
well
as
with resped to the act:essories peck&ged with this limited
warranty
(oolle<:tivety
the
"Prod~cts")",
When purchased and used in the United States or Canada.
The
Products are
the
only Products to which this limited warranty applies.
Your
Produru. when delivered to you in
oew
condition in Its
original
container, are warrante<t against defects in materials
or
workmanship
as
follows:
for a
period
of one (1) year from the date
of
original purchase. defective parts or defective Products returned 10 C&nO!'I
U.S.A.
or
Canon
Canada.
or their authorized Products service
providers.
as
appllc.abta,
and proven to t>e defectivo upon inspectiO!'I, will be repa ired with new or comparable
rebuilt parts or exchanged for refurbished
Products.
as
determined by CaMn U.S.A. orCanotl Canada.
or Ua
authoriz&d Products nrvie. provlcar.
THIS WARRANTY ODES NOT COVER ANY ACCESSORIES NOT MENTIONED
ABOVE.
This
~m~ed
wa
rranty shall
only
apply
if the
Produets are used ifl
conjunctioowrth compatitlle computer equipmeot aod compatible software.
as
10 wllich items Canon
U.S.A.
or
Canon Canada shall have no responsibility.
Non·Canon brand equipment
and
software
that may
ba
distributed with
the Products are
sold
~a
a le~
and without war ranty of
any
kind
by
Canon
U.S.A..
or Canon
Canad a, Including any
Implied
warranty
regarding
merchantability
or
fltna11
for
a
particular
purpose,
and
all
s
uch
wn rantlas a.-.
disclaimed.
The sola
warranty, If
any,
with
the
respect to
s
uch non-Canon
brand
Items Is
g
lvanbythemanufacturerorproducertheraof.
This limited warranty covers all defects encountered in
normal
use
of
the Products, and d06s not apply in the following c.ases
(a)
Loss ofordamagetotheP,OOucts duetoabusa, mishandling, improperpackagingbyyou.
altennioo
,
accident.electritalcurrentftuctuations.laiiUfetolollow
opera ting. maintenanC$ or environmental instructions pre$Cribed in Canon
U.S.A.'s
or
Canon Canada's user's manual or sarvices performed by someone
OlhtrthanCanooU.S.A.orCanonClm&da,oranautOOrlzedProductsservtceprovider. Withoutllmitingtheforegoing, waterdamage,sand/cooosioncamage,
battery leakage, dropping the camera. $Ctalches. sbrasiont or damage to the
body.
~MS&S
or
LCD display or damage to any of the
Aecusories
mentioned
In
the
fitst
paragraph above will be presumed to haYe
rasu~ed
from misuse,
abuse or
lailura to operata tha Products as sat forth in the operating iMtructior.s
(b)
l.lseolpa1s
ot sup~ies
(othet thanthose$01d byCenonU.S.A. orCanon t.rleda) thateausedamageiOthe ProductsOfcause abllotl'l'lllly
lreqlle01t
s~ calls
or
seMce
~s
(c) lttheProductahadhadthelrserlalnumberordatlngalteredorremoviKl
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRAN TY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR
PURPOSE, APPLI
ES
TO THE
PRODUCTS AFTER THE APP
LI
CABLE PERIOD OF THE EXPRESS LIMITED WARRANTY
STATED
ABOVE,
AND NO OTHER EXPRESS WARR ANTY OR
GUARANTY. EXC EPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCTS SHALL BIND CANO
N
U.S.A
OR
CANON
CANADA
.
(SOME STATES AND PROVINCES DO
NOT
AUOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS.
SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.) CAt-ION
U.S.A.
OR CANON CANADA
SHALL
NOT BE LIABLE FOR LOSS OF REVENUES OR
PROFITS, INCOtiVENIENCE,
EXPENSE FOR SUBSTITUTE EQUIPME NT OR SERVICE, STORAGE
CHARGES,
LOSS OR
CORRUPTION
OF
DATA,
OR ANY OTHER
SPECIAL,
INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE
OF,
OR INABILITY TO
USE,
THE
PRODUCTS,
REGARDLESS OF TH
E
LEGAL
THEORY
ON WHICH THE CLAIM IS
BASED.
AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
IN NO
EVENT
SKAU
RECOVERY OF ANY KIND AGAINST CANON U.S.A. OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE
OF THE
PRODUCTS SOLD BY CANON
U.
S.A.
OR CANON CANADA AND CAUSING TH
E
ALLEGED
DAMAGE.
WITHOUT LIMI TING THE
FOREGOING,
YOU ASSU ME
ALL RISK AND LIABiliTY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THE IR PROPeRTY ARISING OUT
OF
USE
OR MISUSE
OF,
OR INABILITY TO USE, THE PRODUC TS NOT CAUSED DIRECTLY
BY
THE NEGLIGENCE OF CANON
U.S.A.
OR CA NON CANADA.iSOME
STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAl DAMAGES, SO THE
ABOVE
EXCLUSION
OR LIMI TATION MAY NOT APPLY TO YOU.) THIS
LI
MITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAl. PURCHASER OF THE
PRODUCTS,
OR THE PERSON FOR WHOM IT WAS PURCHASED AS AGIFT,AHO STATES YOUR EXCLUSIVE REMEDY.
Canon
U.S.A.
You may obtain
technical
support
for
your Products as follows
•
Internet support at
www.u
u .c.non.com/aupport (E·mall support also ava ilable)
•
Telephone assistance from a
CaoonU.S.A.
Customer Catetepres.entaliwlreeolchargedwingregular busitleSSIIouts
at
1·BOO·OK·CANON
(1
-800·652·24186).
Canon Canada
You may obtain tec hnical support
lor
your Products as
follows:
• lnternetsupport forE
nglish
at
www.canon
.c a/sngllah/c a(E·mallsupport
a!soavallable)
•
lnternetsupport forfrenchat
w
-.unon.cllfrancl
lalcs (E·mailsupport
alsoavailable)
•
Tele~assista.ncelromaCanonCanadaCusiOmerCaterepresentalivelr•
of cl1a~eduring regularbusinen
hoursat
t·800·0K·CA.NON(t
·
BOO·IIS2 ·2666)
When you caH. have your Products serial numbers and your date of purchase available to elpedtte
service.
A Canon Customer Care reprt!l8ntatlva will
attempt to diagnose the natute of the problem and col'fect It over the
telephone.
lf the problem cannot be corrected over the
telephO!'Ie,
you will be asked to
follow the applicable proceduras forMAIL·IN
SERVICE.
Note that a dated proof of purchase
Is
required at the time of
service.
Trtis
requirement
will
be aatisfiiKl
by
providing a copy ofyou
r
dat&d bill of
sale.
Technlcalsupportprogramtermsare
subjecl
tochangewlthout
notice.
MAIL-IN
SERVICE
MAIL-IN SERVICE Is
a
program under which
your
Products are tepalred by a Caoon U.S.A. or a Canon Canada authorized Products service provider. You
will be given the name, address and phone number of an aOJthorized Products serviC$ provider. by contacting 1·800-0K·CANON (1·800-652·2tl66) (Canon
U.S.A.
Customer Cate representative
I
Canon canada Customer Care representative). n is your responsibility to properly package and send lhe defective
Prod\lc\s,
togetherwlthacopyofyourdated
proofofpurchase,
a
oompletee~plaoation
of the problem snd a retumaddrass totheauthorized Pl'Oducts
sarvice provider at your
elpensa.
Do
not include any other items
w~h
the defective Products. The delectiVfl Products covered by
!IIi$
limited warranty will be
re~lreaandretumed
toyouwilho\ltchargeby
\heauthorlzedProductsserviC$pro"'der.
AnyProductsreceivedbytheauthoriZed ProductsserviC$ provlder
lhatare
n
otcoveredbythe~mttedwarrantywillbereMnedun repai
r
ed.or etthediscretionol1heauthorilttdProductsserviceprovider,youmayre
ceivea
IWI'ilten
es~mate
of
repair
at
such cost as the service provider may establish from time to
time.
Thislimi'.edwarrantygivesyouspecificlegal rights. andyoumayalsohaveotherrights.whichV<Iryfromstatetostate (orprovincetoprovinceinGanada)
' The battery
pack
packaged with the Products
carries
a separate ninety (90)
day
limited
warranty.
Canon U.S.A., Inc.
Canon
Canada,
Inc.
C
2011 Canon U.S.A .,
Inc.
Canon is a
registered
trademark alld EOS Is a trademark of Canon Inc
All brand or product names are registered trademartc.s or trademarks of
their
respective
owners.
I
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