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If the 5 GHz band is available in the wireless LAN, connect to the 5 GHz band
Pair the remote control again
Press the
(Quick Settings) button on the remote control, and select the following in order.
[Settings] — [Remotes and accessories] — [Remote control] — [Connect via Bluetooth] —
[Connect a new remote] — follow the on-screen instructions to reconnect the remote
control.
If you cannot operate the TV with the supplied remote control, select the above in order until
[Connect a new remote] using another Sony TV's remote control, and then try connecting
again with the supplied remote control.
Depending on your model, a Bluetooth remote control is supplied and already paired
with the TV. At the time of shipment, the supplied paired remote control cannot be used
to operate other TVs. When checking remote control operation, use with the TV with
which the remote control was supplied.
Reset the remote control
If the remote control does not operate correctly due to poor battery contact or static electricity,
the problem may be resolved by resetting the remote control.
1
Remove the batteries from the remote control.
2
Press the power button on the remote control for three seconds.
3
Install new batteries into the remote control.
If the problem persists, refer to If a full reset (restart) of the TV is required and Frequently
Asked Questions for Troubleshooting pages.
Note
When you unplug the TV and plug it in again, the TV may not be able to turn on for a
while, even if you press the power button on the remote control or the TV. This is
because it takes time to initialise the system. Wait for about 10 to 20 seconds, then try
again.
Related topics
Using the remote control microphone
[134] Remote control/accessories | Remote control/accessories
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