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User Manual
S19A31* S22A31* S24A31*
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
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Samsung S24A312NHU

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Table of Contents
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Summary of Contents for Samsung S24A312NHU

  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Menu Brightness Safety Precautions Read below before connecting the product. Electricity and Safety Contrast Ports Installation Operation Connecting and Using a PC Connection Using the D-SUB Cable (Analogue Cleaning Mode Type)
  • Page 3 Table of contents Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Product diagnosis (Screen issue) Checking the Resolution and Frequency Check the following. Q & A Specifications General Standard Signal Mode Table Appendix Responsibility for the Pay Service (Cost to...
  • Page 4: Before Using The Product

    DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products.
  • Page 5: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 6: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
  • Page 7: Cleaning

    ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.)
  • Page 8: Correct Posture To Use The Product

    Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •...
  • Page 9: Preparations

    Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Place the protective Styrofoam Push the stand neck into the main Put the stand base onto the stand Stand assembly is complete.
  • Page 10: Removing The Stand

    Removing the Stand ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. Place the protective Styrofoam Push the key downward and hold. Pull the stand neck from the main Stand disassembly is complete.
  • Page 11: Precautions For Moving The Product

    Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
  • Page 12: Adjusting The Product Tilt

    Adjusting the Product Tilt Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ―...
  • Page 13: Wall Mount Kit Specifications (Vesa)

    If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
  • Page 14: Control Panel

    Control Panel Parts Description Pops up the menu/Backs to the previous menu (in case of main menu, Menu exits from the whole menu). ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without When the menu is activated, press this key to select the function, notice to improve quality.
  • Page 15: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Ports ― The functions available may vary depending on the product model. The colour and shape of parts may Before connecting the product, check the shapes of both ports of the supplied signal cables and differ from what is shown.
  • Page 16: Connecting And Using A Pc

    ― When connecting an HDMI cable, use the cable that came with the components of the product. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded. Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the port on the back of the product.
  • Page 17: Menu

    Chapter 04 Menu ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Brightness Description Brightness You can adjust the general brightness of the picture. (Range: 0~100) A higher value will make the picture appear brighter.
  • Page 18: Mode

    Mode Description This menu provides an optimum picture quality suitable for the environment where the product will be used. Standard • Standard : Select this mode when the surroundings are bright. Cinema • Cinema: Select this mode when the surroundings are dark. This will save power and reduce eye fatigue. •...
  • Page 19: Color

    Color Description When the external input is connected through HDMI and PC/AV Mode is set to (720P @ 60Hz and 1080P @ 60Hz). Cool Warm Adjust the tint of the screen. Color Tone: Select a colour tone that best suits your viewing needs. When the external input is connected through HDMI and PC/AV Mode is set to...
  • Page 20: Aspect

    Aspect Description Aspect Select the best screen size and ratio. mode • Auto: Display the picture according to the aspect ratio of the input source. • 16:9: Display the picture with an aspect ratio of 16:9. • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
  • Page 21: Input

    Input Description Input VGA (Analog) signal input. HDMI (Digital) signal input.
  • Page 22: Adjust

    Adjust Description Auto adjust Automatically adjust the horizontal/vertical location, focusing and clock of pictures. (only for vga signals.) Auto color Adjust the white balance of pictures. (only for vga signals) Gamma Adjust the middle level of luminance. ― Gamma 1 / Gamma 2 Self Diagnosis Review the test screen.
  • Page 23: Other

    Other Description Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. Off Timer Activate the function of timed switch-off. Inactivate the function of timed switch-off.
  • Page 24: Installing The Software

    Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
  • Page 25: Troubleshooting Guide

    Check the following. Customer Service Centre Installation issue ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 26 The message Check the cable connection and the settings of the source device. appears. There is no image on the screen and the power LED blinks every 0.5 to 1 second. Check that the cable is properly connected to the product. The product is operating in power-saving mode.
  • Page 27: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
  • Page 28: Specifications

    Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. ― The specifications are subject to change without notice to improve quality. ― For detailed device specifications, visit the Samsung website. ― Flicker Free...
  • Page 29: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S19A31* Synchronization (PANEL Spec) Horizontal Frequency 30 ~ 83 kHz Vertical Frequency 48 ~ 75 Hz Resolution Optimum Resolution 1366 x 768 @ 60 Hz Maximum Resolution 1366 x 768 @ 60 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on.
  • Page 30 Standard Signal Mode Table Model Name S22A31* S24A31* Synchronization (PANEL Spec) Horizontal Frequency 30 ~ 83 kHz 30 ~ 83 kHz Vertical Frequency 48 ~ 75 Hz 48 ~ 75 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 60 Hz...
  • Page 31 ― Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
  • Page 32: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...

This manual is also suitable for:

S22a31 seriesS24a31 seriesS19a31 series

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