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Memory Errors
When a no-memory beep code is issued by the system, check the following:
1. Make sure that the memory modules are compatible with the system and are properly
installed. See Chapter 2 for installation instructions. For memory compatibility, refer
to the "Tested Memory List" link on the motherboard's product page to see a list of
supported memory.
2. Check if different speeds of DIMMs have been installed. It is strongly recommended that
you use the same RAM type and speed for all DIMMs in the system.
3. Make sure that you are using the correct type of DDR5 ECC RDIMM/3DSRDIMM
modules recommended by the manufacturer.
4. Check for bad DIMM modules or slots by swapping a single module among all memory
slots and check the results.
Losing the System's Setup Configuration
1. Make sure that you are using a high-quality power supply. A poor-quality power supply
may cause the system to lose the CMOS setup information. Refer to Chapter 2 for
details on recommended power supplies.
2. The battery on your motherboard may be old. Check to verify that it still supplies
approximately 3 VDC. If it does not, replace it with a new one.
3. If the above steps do not fix the setup configuration problem, contact your vendor for
repairs.
When the System Becomes Unstable
A. If the system becomes unstable during or after OS installation, check the following:
1. CPU/BIOS support: Make sure that your CPU is supported and that you have the latest
BIOS installed in your system.
2. Memory support: Make sure that the memory modules are supported by testing the
modules using memtest86 or a similar utility.
Note: Click on the "Tested Memory List" link on the motherboard's product page to
see a list of supported memory.
3. SSD support: Make sure that all solid state drives (SSDs) work properly. Replace the
bad SSDs with good ones.
Chapter 3: Troubleshooting
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