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Troubleshooting
Troubleshooting guide
Before you call a repair person for your oven, check this list of possible problems and solutions.
•
Properly insert the plug into a grounded outlet.
•
If the outlet is controlled by a wall switch, make sure the wall switch is turned on.
•
Remove the plug from the outlet, wait ten seconds, then plug it in again.
•
Reset the circuit breaker or replace any blown fuse.
•
Plug another appliance into the outlet; if the other appliance doesn't work, have a qualified electrician repair
the outlet.
•
Plug the oven into a different outlet.
•
Make sure the door is closed securely.
•
Check to see if packing material or other material is stuck to the door seal.
•
Check for door damage.
•
Press STOP/CLEAR
pad twice and re-enter all cooking instructions.
•
If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in
again. If there was a power outage, the time indicator will display: PLEASE TOUCH CLOCK AND SET
TIME OF DAY, Reset the clock and any cooking instructions.
•
Reset the circuit breaker or replace any blown fuse.
•
Make sure the oven is on its own 20 amp circuit line. Operating another appliance on the same circuit can
cause a voltage drop. If necessary, move the oven to its own circuit.
•
Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least
one inch between the foil and interior oven walls.
•
Clean the turntable, roller ring and oven floor.
•
Make sure the turntable and roller ring are positioned correctly.
•
This is similar to the interference caused by other small appliances, such as hair dryers. Move your
microwave further away from other appliances,
like your TV or radio.
NOTF"
If the oven is set to cook for more than 25 minutes, it will automatically adjust itself to 70 percent power after 25
minutes to avoid overcooking.
If none of these items are causing your problem,
call Sears service at 1-800-4-MY-HOME®
32
USA-MHC4
DE68-03143Q.indb
32
2007-06-12
6:40:21
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