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OWNER'S MANUAL
SIDE BY SIDE
REFRIGERATOR
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LS23C4000V
www.lg.com
MFL71798896
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Rev.00_082223

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Summary of Contents for LG LS23C4000V

  • Page 1 Scan to see the online manual. OWNER'S MANUAL SIDE BY SIDE REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH LS23C4000V www.lg.com MFL71798896 Copyright © 2023 LG Electronics Inc. All Rights Reserved. Rev.00_082223...
  • Page 2: Table Of Contents

    Before Use Control Panel Sabbath Mode Icemaker Storing Food Drawers Refrigerator Shelves InstaView Door-in-Door Door Bins 25 SMART FUNCTIONS LG ThinQ Application Smart Grid Function Smart Diagnosis Feature 30 MAINTENANCE Cleaning Air Filter Deodorizer 33 TROUBLESHOOTING FAQs Before Calling for Service...
  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Operation •...
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. • Do not damage the refrigerant circuit. • This appliance incorporates an earth connection for functional purposes. • Connect to potable water supply only. - If connected to a water supply, connect to a potable water supply only.
  • Page 6: Caution

    IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
  • Page 7: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior † This feature is only available on some models. †...
  • Page 8 PRODUCT OVERVIEW Interior † This feature is only available on some models. LED Interior Lighting Lights up the inside of the refrigerator. † Temperature Sensor This sensor senses the temperature of the fridge compartment. • Leave space between the sensor and food so the sensor can accurately sense the air temperature. Freezer Shelf Stores frozen food such as meat, fish, and ice cream.
  • Page 9 Sets the refrigerator and freezer temperatures. Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Model Description Net weight LS23C4000V Standard-depth, Side by Side Refrigerator 234 lb (106 kg)
  • Page 10: Installation

    10 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Leveling and Door Alignment...
  • Page 11: Choosing The Proper Location

    INSTALLATION Unpacking the Refrigerator Flooring To avoid noise and vibration, the unit must be WARNING installed and leveled on a solidly constructed floor. If required, adjust the leveling legs to compensate • Use two or more people to move and install the for the unevenness of the floor.
  • Page 12: Removing/Assembling Doors

    Allow at least 2 inches (50 mm) between the back of the refrigerator and the wall. • Remember to allow enough room in front of the refrigerator to fully open the doors and drawers. Dimension/Clearance LS23C4000V Depth without Handle 28 7/8" (735 mm) Width 36"...
  • Page 13 INSTALLATION Removing the Hinge Cover Lift the door from the bottom hinge pin and place it, inside facing up, on a non- Remove the screws from the hinge cover at the top scratching surface. of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover with a flat-head screwdriver.
  • Page 14 14 INSTALLATION Lift the door from the bottom hinge pin NOTE • The number of wire harnesses may vary depending on the model. • Ground wire is only present on some models. Place the door, inside facing up, on a non- scratching surface.
  • Page 15: Leveling And Door Alignment

    INSTALLATION NOTE • A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten. Open both doors and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the NOTE rear by turning both leveling legs to the left.
  • Page 16: Turning On The Power

    16 INSTALLATION Use the wrench to fasten the keeper nut by turning it to the right. CAUTION • Do not overtighten the door adjustment screw. The hinge pin can be pulled out and the adjustable range of height is a maximum of 1/8" (3 mm).
  • Page 17: Operation

    OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
  • Page 18: Control Panel

    18 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Refrigerator Indicates the set temperature of the refrigerator compartment in Celsius (℃) or Fahrenheit (℉). The default refrigerator temperature is 37 ℉...
  • Page 19: Sabbath Mode

    Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application. The Wi-Fi indicator shows the status of the refrigerator's network connection. The indicator illuminates when the refrigerator is connected to the Wi-Fi network.
  • Page 20: Icemaker

    20 OPERATION Icemaker Before Using the Icemaker WARNING • Fill the icemaker or dispenser water tank with potable water only. Rotate the icemaker handle clockwise. NOTE • The icemaker produces ice normally once approximately 48 hours have passed after the appliance is initially installed.
  • Page 21 OPERATION • If you are leaving the refrigerator turned off for • Vegetables with skins (carrots, peppers) an extended period, remove all food and unplug - Place in plastic bags or plastic container and the power cord. Clean the interior, and leave the store in crisper.
  • Page 22: Drawers

    22 OPERATION Removing/Refitting Drawers NOTE • Allow hot foods to cool at room temperature for Remove the contents of the drawer. Hold the 30 minutes, and then package and freeze. handle of the vegetable drawer and gently Cooling hot foods before freezing saves energy. pull it out.
  • Page 23: Instaview

    OPERATION • The InstaView function is disabled when the ice dispenser is in use. Door-in-Door This feature is only available on some models. The Door-in-Door compartment allows for easy access to commonly used food items. Mount the shelves in the reverse order of the Door-in-Door Compartment removal process.
  • Page 24 24 OPERATION CAUTION • Do not use the dishwasher to clean the storage bins and shelves.
  • Page 25: Smart Functions

    When Ice Plus is finished, you will receive a push message. Run the LG ThinQ application and sign in with your existing account or create an LG account • Smart Diagnosis to sign in.
  • Page 26 Wi-Fi button for 3 seconds to the party responsible for compliance could void temporarily turn it off. Run the LG ThinQ the user’s authority to operate the equipment. application and follow the instructions in the application to connect the appliance.
  • Page 27: Smart Grid Function

    If the refrigerator receives a Demand Response LG Electronics will also provide open source code signal, the refrigerator will operate in Delay to you on CD-ROM for a charge covering the cost Appliance Load (DAL) or Temporary Appliance of performing such distribution (such as the cost of Load Reduction (TALR) mode.
  • Page 28: Smart Diagnosis Tm Feature

    When you override the Smart Grid function, the LG ThinQ application. refrigerator ignores the Demand Response signal • Launch the LG ThinQ application and select the and is no longer controlled by the utility company Smart Diagnosis feature in the menu. Follow until the next Demand Response signal is sent.
  • Page 29 SMART FUNCTIONS Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door. Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker. After you hear three beeps, release the Freezer button.
  • Page 30: Maintenance

    30 MAINTENANCE MAINTENANCE Cleaning Inside Walls • Allow freezer to warm up so the cloth will not stick. WARNING To help remove odors, wash the inside of the • Use non-flammable cleaner. Failure to do so can refrigerator with a mixture of baking soda and result in fire, explosion, or death.
  • Page 31: Deodorizer

    MAINTENANCE • Use replacement air filter: LT120F Press and hold the Air Filter button on the control panel for 3 seconds to reset the filter Rotate the filter cover counterclockwise to sensor. release the tabs, and remove the cover. Deodorizer Reusing the Deodorizer You can re-use the deodorizer by removing odors from the deodorizer.
  • Page 32 32 MAINTENANCE CAUTION • Do not wash the deodorizer with water.
  • Page 33: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
  • Page 34: Before Calling For Service

    34 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not The refrigerator control is set to OFF (some models). cooling or has no •...
  • Page 35 TROUBLESHOOTING Problem Possible Cause & Solution Interior moisture Weather is humid. buildup. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
  • Page 36 36 TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Unit is installed in a hot location. Freezer section is too • The refrigerator should not be operated in temperatures above 110 °F (43 °C). warm. A large amount of food or hot food was added to either compartment. •...
  • Page 37 TROUBLESHOOTING Problem Possible Cause & Solution LED door lighting failure (on some models). Lights do not work. • The proximity sensor is located in the center of the door, and may not sense activity to the side of the door. The proximity sensor must detect a person before it will operate the LED Lighting.
  • Page 38 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 39: Limited Warranty

    Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
  • Page 40 Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 41 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 42 (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
  • Page 43 ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
  • Page 44 (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
  • Page 45 If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
  • Page 46 Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 47 Memo...
  • Page 48 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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