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Sony KD-55S8500C Service Manual

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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL
GN1T
CHASSIS
ORIGINAL MANUAL ISSUE DATE: 7/2015
Segment: XC
Version
Date
Subject
1.0
7/2015
Original manual issue.
LCD TV
9-888-578-01

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Summary of Contents for Sony KD-55S8500C

  • Page 1 HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL GN1T CHASSIS ORIGINAL MANUAL ISSUE DATE: 7/2015 Segment: XC Version Date Subject 7/2015 Original manual issue. LCD TV 9-888-578-01...
  • Page 2 SERVICE MANUAL GN1T CHASSIS Segment: XC LCD TV 9-888-578-01...

  • Page 3: Model List

    MODEL LIST MODEL COLOR COMMANDER DEST. MODEL COLOR COMMANDER DEST. KD-55S8500C Black RMF-TX100C CHINA RMT-TX100C KD-65S8500C Black RMF-TX100C CHINA RMT-TX100C KD-55/65S8500C(CH)

  • Page 4: Warnings And Cautions

    Components identified by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.

  • Page 5: Use Caution When Handling The Lcd Panel

    WARNINGS AND CAUTIONS USE CAUTION WHEN HANDLING THE LCD PANEL When repairing the LCD panel, be sure you are grounded by using a wrist band. When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover. Do not press on the panel or frame edge to avoid the risk of electric shock.

  • Page 6: Safety Check-Out

    SAFETY CHECK-OUT After correcting the original service problem, perform the following safety checks before releasing the set to the customer: 1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2.
  • Page 7 SAFETY CHECK-OUT Leakage Test The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods. 1.

  • Page 8: Self Diagnosis Function

    SELF DIAGNOSIS FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
  • Page 9 SELF DIAGNOSIS FUNCTION Error count [SELF DIAGNOSTIC SCREEN DISPLAY] [SELF DIAGNOSTIC SCREEN DISPLAY] Error item Naming SELF CHECK Format of error timestamps YYMMDDhhmmss (in UTC) Back << Example: MAIN_POWER 000000000000 000000000000 000000000000 120823132523 -> Aug 23 2012 13:25:23 UTC DC_ALERT 000000000000 000000000000 000000000000...

  • Page 10: Sec 1. Disassembly

    SEC 1. DISASSEMBLY • There are clutch in the yellow frame[ ]. Therefore please be careful in the case of the disassembly or assembly of parts. 1-1. KD-55S8500C 1-1-1. STAND AND NECK 4 screws (SCREW, +PSW M6X12) P/N: 4-567-081-01 2 screws (SCREW, +PSW M5X20)
  • Page 11 DISASSEMBLY 1-1. KD-55S8500C 1-1-2. LABEL, REAR TERMINAL AND LABEL, SIDE TERMINAL(W)(CRN) LABEL, REAR TERMINAL LABEL, SIDE TERMINAL(W)(CRN) KD-55/65S8500C(CH)

  • Page 12: Power Supply Cord

    DISASSEMBLY 1-1. KD-55S8500C 1-1-3. AC COVER AND POWER SUPPLY CORD Screw (SCREW, +PSW M3X6 W12) P/N: 4-256-393-01 AC COVER POWER-SUPPLY CORD KD-55/65S8500C(CH)
  • Page 13 DISASSEMBLY 1-1. KD-55S8500C 1-1-4. REAR COVER (L SLW) A REAR COVER (L SLW) A 4 screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: 2-580-639-01 4 screws (SCREW, ORNAMENTAL M6X12) P/N: 4-268-126-02 15 screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-01 NOTE: KD-55/65S8500C(CH)
  • Page 14 DISASSEMBLY 1-1. KD-55S8500C 1-1-5. TAPE TAPE TAPE KD-55/65S8500C(CH)
  • Page 15 DISASSEMBLY 1-1. KD-55S8500C 1-1-6. TAPE TAPE TAPE TAPE KD-55/65S8500C(CH)

  • Page 16: Wire Dressing

    DISASSEMBLY 1-1. KD-55S8500C 1-1-7. WIRE DRESSING KD-55/65S8500C(CH)
  • Page 17 DISASSEMBLY 1-1. KD-55S8500C 1-1-8. SPEAKER BOX ASSY (L) AND SPEAKER BOX ASSY (R) SPEAKER BOX ASSY (R) SPEAKER BOX ASSY (L) KD-55/65S8500C(CH)
  • Page 18 DISASSEMBLY 1-1. KD-55S8500C 1-1-9. TAPE AND BT ANTENNA TAPE TAPE BT ANTENNA Screw (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 KD-55/65S8500C(CH)
  • Page 19 DISASSEMBLY 1-1. KD-55S8500C 1-1-10. SMART CORE SMART CORE NOTE: KD-55/65S8500C(CH)

  • Page 20: Switch Unit

    DISASSEMBLY 1-1. KD-55S8500C 1-1-11. SWITCH UNIT (VM-WW) NOTE: SWITCH UNIT (VM-WW) KD-55/65S8500C(CH)
  • Page 21 DISASSEMBLY 1-1. KD-55S8500C 1-1-12. CUSHION (SLW KEY) P/N: 4-573-837-01 KD-55/65S8500C(CH)
  • Page 22 DISASSEMBLY 1-1. KD-55S8500C 1-1-13. HARNESS ASSY(MAIN) AND CONNECTOR ASSY 28P HARNESS ASSY (MAIN) P/N: 1-910-110-61 CONNECTOR ASSY 28P P/N: 1-910-110-60 KD-55/65S8500C(CH)
  • Page 23 DISASSEMBLY 1-1. KD-55S8500C 1-1-14. TAPE AND BRACKET, SP (LAK) NOTE: When you replace a panel, please cut TAPE (1350FB-1) 30MMX66M BLK (P/N:7-600-036-11) to 30x30MM, and stick it like an illustration. 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 BRACKET, SP (LAK)
  • Page 24 DISASSEMBLY 1-1. KD-55S8500C 1-1-15. BRACKET, STD (2L SLW) 2 screws (PULLEY, STAND (HWI)) P/N: 4-534-964-01 BRACKET, STD (2L SLW) 8 screws (SCREW, +PSW M4X8) P/N: 2-580-600-11 KD-55/65S8500C(CH)
  • Page 25 DISASSEMBLY 1-1. KD-55S8500C 1-1-16. GL3 6 screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-11 KD-55/65S8500C(CH)
  • Page 26 DISASSEMBLY 1-1. KD-55S8500C 1-1-17. SHEET, INSULATION(HRN L) SHEET, INSULATION(HRN L) NOTE: KD-55/65S8500C(CH)
  • Page 27 DISASSEMBLY 1-1. KD-55S8500C 1-1-18. BRACKET,VESA(HWK) 8 screws (SCREW, +PSW M4X8) P/N: 2-580-600-11 BRACKET,VESA(HWK) KD-55/65S8500C(CH)
  • Page 28 DISASSEMBLY 1-1. KD-55S8500C 1-1-19. TAPE TAPE TAPE TAPE KD-55/65S8500C(CH)
  • Page 29 DISASSEMBLY 1-1. KD-55S8500C 1-1-20. FLEXIBLE FLAT CABLE 41P (XCS) AND FLEXIBLE FLAT CABLE 51P (XCS) FLEXIBLE FLAT CABLE 41P (XCS) P/N: 1-849-071-11 FLEXIBLE FLAT CABLE 51P (XCS) OK and NG Conditions for FFC insertion P/N: 1-849-073-11 DO NOT slant the FFC during insertion.
  • Page 30 DISASSEMBLY 1-1. KD-55S8500C 1-1-21. BRACKET, SIDE F (MOLD) BRACKET, SIDE F (MOLD) KD-55/65S8500C(CH)
  • Page 31 DISASSEMBLY 1-1. KD-55S8500C 1-1-22. PLATE, MAIN(ALB L) ASSY 6 screws (SCREW, +PSW M3X8) P/N: 2-580-593-01 PLATE, MAIN(ALB L) ASSY KD-55/65S8500C(CH)
  • Page 32 DISASSEMBLY 1-1. KD-55S8500C 1-1-23. BMFW 8 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 BMFW KD-55/65S8500C(CH)
  • Page 33 DISASSEMBLY 1-1. KD-55S8500C 1-1-24. GASKET (BMF) BMFW B-Side view Five attachment positions of Gasket PWB P/N indication location NOTE: When you replace a BMFW board, it is necessary to stick five new GASKET on a new BMFW board. GASKET (BMF): 4-566-117-01 However, please confirm PWB P/N before that.
  • Page 34 DISASSEMBLY 1-1. KD-55S8500C 1-1-25. SHEET, THERMAL(BM) AND PLATE, MAIN(ALB L) SHEET, THERMAL(BM) PLATE, MAIN(ALB L) KD-55/65S8500C(CH)
  • Page 35 DISASSEMBLY 1-1. KD-55S8500C 1-1-26. SLIDE, CLAMP SLIDE, CLAMP SLIDE, CLAMP KD-55/65S8500C(CH)

  • Page 36: Lcd Panel

    DISASSEMBLY 1-1. KD-55S8500C 1-1-27. LCD PANEL LCD PANEL KD-55/65S8500C(CH)
  • Page 37 DISASSEMBLY 1-2. KD-65S8500C 1-2-1. STAND AND NECK 4 screws (SCREW, +PSW M6X12) P/N: 4-567-081-01 2 screws (SCREW, +PSW M5X20) 2 screws (SCREW, +PSW M5X20) NECK NECK STAND, SHAFT (2L SLW) A These screws are included in BAG, SCREW A (EGL). P/N: 4-562-758-01 KD-55/65S8500C(CH)
  • Page 38 DISASSEMBLY 1-2. KD-65S8500C 1-2-2. LABEL, REAR TERMINAL AND LABEL, SIDE TERMINAL(W)(CRN) LABEL, REAR TERMINAL LABEL, SIDE TERMINAL(W)(CRN) KD-55/65S8500C(CH)
  • Page 39 DISASSEMBLY 1-2. KD-65S8500C 1-2-3. AC COVER AND POWER SUPPLY CORD Screw (SCREW, +PSW M3X6 W12) P/N: 4-256-393-01 AC COVER POWER-SUPPLY CORD KD-55/65S8500C(CH)
  • Page 40 DISASSEMBLY 1-2. KD-65S8500C 1-2-4. REAR COVER (2L SLW) A REAR COVER (2L SLW) A 4 screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: 2-580-639-01 4 screws (SCREW, ORNAMENTAL M6X12) P/N: 4-268-126-02 18 screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-01 NOTE: KD-55/65S8500C(CH)
  • Page 41 DISASSEMBLY 1-2. KD-65S8500C 1-2-5. TAPE TAPE TAPE TAPE TAPE KD-55/65S8500C(CH)
  • Page 42 DISASSEMBLY 1-2. KD-65S8500C 1-2-6. TAPE TAPE TAPE TAPE KD-55/65S8500C(CH)
  • Page 43 DISASSEMBLY 1-2. KD-65S8500C 1-2-7. WIRE DRESSING KD-55/65S8500C(CH)
  • Page 44 DISASSEMBLY 1-2. KD-65S8500C 1-2-8. SPEAKER BOX ASSY (L) AND SPEAKER BOX ASSY (R) SPEAKER BOX ASSY (R) SPEAKER BOX ASSY (L) KD-55/65S8500C(CH)
  • Page 45 DISASSEMBLY 1-2. KD-65S8500C 1-2-9. BT ANTENNA BT ANTENNA Screw (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 KD-55/65S8500C(CH)
  • Page 46 DISASSEMBLY 1-2. KD-65S8500C 1-2-10. SMART CORE SMART CORE NOTE: KD-55/65S8500C(CH)
  • Page 47 DISASSEMBLY 1-2. KD-65S8500C 1-2-11. SWITCH UNIT (VM-WW) NOTE: SWITCH UNIT (VM-WW) KD-55/65S8500C(CH)
  • Page 48 DISASSEMBLY 1-2. KD-65S8500C 1-2-12. CUSHION (SLW KEY) P/N: 4-573-837-01 KD-55/65S8500C(CH)
  • Page 49 DISASSEMBLY 1-2. KD-65S8500C 1-2-13. HARNESS ASSY(MAIN) AND HARNESS ASSY AND WIRE DRESSING HARNESS ASSY(MAIN) P/N: 1-910-110-63 HARNESS ASSY P/N: 1-910-110-62 KD-55/65S8500C(CH)
  • Page 50 DISASSEMBLY 1-2. KD-65S8500C 1-2-14. TAPE AND BRACKET, SP (LAK) NOTE: When you replace a panel, please cut TAPE (1350FB-1) 30MMX66M BLK (P/N:7-600-036-11) to 30x30MM, and stick it like an illustration. 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 BRACKET, SP (LAK) KD-55/65S8500C(CH)
  • Page 51 DISASSEMBLY 1-2. KD-65S8500C 1-2-15. BRACKET, STD (2L SLW) 2 screws (PULLEY, STAND (HWI)) P/N: 4-534-964-01 BRACKET, STD (2L SLW) 8 screws (SCREW, +PSW M4X8) P/N: 2-580-600-11 KD-55/65S8500C(CH)
  • Page 52 DISASSEMBLY 1-2. KD-65S8500C 1-2-16. G8 6 screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-11 KD-55/65S8500C(CH)
  • Page 53 DISASSEMBLY 1-2. KD-65S8500C 1-2-17. SHEET, INSULATION(HWK 2L) SHEET, INSULATION(HWK 2L) NOTE: KD-55/65S8500C(CH)
  • Page 54 DISASSEMBLY 1-2. KD-65S8500C 1-2-18. FLEXIBLE FLAT CABLE 24P AND BRACKET,VESA(HWK) FLEXIBLE FLAT CABLE 24P P/N: 1-910-110-64 BRACKET,VESA(HWK) 8 screws (SCREW, +PSW M4X8) P/N: 2-580-600-11 KD-55/65S8500C(CH)
  • Page 55 DISASSEMBLY 1-2. KD-65S8500C 1-2-19. TAPE TAPE KD-55/65S8500C(CH)
  • Page 56 DISASSEMBLY 1-2. KD-65S8500C 1-2-20. FLEXIBLE FLAT CABLE 41P (XCM) AND FLEXIBLE FLAT CABLE 51P (XCM) FLEXIBLE FLAT CABLE 41P (XCM) P/N: 1-849-072-11 OK and NG Conditions for FFC insertion FLEXIBLE FLAT CABLE 51P (XCM) P/N: 1-849-074-11 DO NOT slant the FFC during insertion. Insert FFC in straight direction/condition into the connector and plunge in to the depths.
  • Page 57 DISASSEMBLY 1-2. KD-65S8500C 1-2-21. BRACKET, SIDE F (MOLD) BRACKET, SIDE F (MOLD) KD-55/65S8500C(CH)
  • Page 58 DISASSEMBLY 1-2. KD-65S8500C 1-2-22. PLATE, MAIN(ALB L) ASSY 6 screws (SCREW, +PSW M3X8) P/N: 2-580-593-01 PLATE, MAIN(ALB L) ASSY KD-55/65S8500C(CH)
  • Page 59 DISASSEMBLY 1-2. KD-65S8500C 1-2-23. BMFW 8 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 BMFW KD-55/65S8500C(CH)
  • Page 60 DISASSEMBLY 1-2. KD-65S8500C 1-2-24. GASKET (BMF) BMFW B-Side view Five attachment positions of Gasket PWB P/N indication location NOTE: When you replace a BMFW board, it is necessary to stick five new GASKET on a new BMFW board. GASKET (BMF): 4-566-117-01 However, please confirm PWB P/N before that.
  • Page 61 DISASSEMBLY 1-2. KD-65S8500C 1-2-25. SHEET, THERMAL(BM) AND PLATE, MAIN(ALB L) SHEET, THERMAL(BM) PLATE, MAIN(ALB L) KD-55/65S8500C(CH)
  • Page 62 DISASSEMBLY 1-2. KD-65S8500C 1-2-26. SLIDE, CLAMP SLIDE, CLAMP SLIDE, CLAMP KD-55/65S8500C(CH)

  • Page 63: Lcd Panel

    DISASSEMBLY 1-2. KD-65S8500C 1-2-27. LCD PANEL LCD PANEL KD-55/65S8500C(CH)
  • Page 64 DISASSEMBLY 1-3. SMART CORE (M,L) 1-3-1. BRACKET, WIFI ASSY BRACKET, WIFI ASSY KD-55/65S8500C(CH)
  • Page 65 DISASSEMBLY 1-3. SMART CORE (M,L) 1-3-2. WLAN / BT MODULE(11AC) ASSY NOTE: WLAN / BT MODULE(11AC) ASSY KD-55/65S8500C(CH)
  • Page 66 DISASSEMBLY 1-3. SMART CORE (M,L) 1-3-3. SHEET, THERMAL (SC) AND WLAN/BT MODULE(11AC) WLAN / BT MODULE(11AC) SHEET, THERMAL (SC) Opposite side of WLAN / BT MODULE (11AC) ASSY 1-3-4. HEAT SINK L (SC) AND BRACKET, WIFI HEAT SINK L (SC) BRACKET, WIFI KD-55/65S8500C(CH)
  • Page 67 DISASSEMBLY 1-3. SMART CORE (M,L) 1-3-5. COVER, TOP COVER, TOP KD-55/65S8500C(CH)
  • Page 68 DISASSEMBLY 1-3. SMART CORE (M,L) 1-3-6. PANEL, ORNAMENT PANEL, ORNAMENT KD-55/65S8500C(CH)

  • Page 69: Light, Guide

    DISASSEMBLY 1-3. SMART CORE (M,L) 1-3-7. LIGHT, GUIDE LIGHT, GUIDE Lock Portion KD-55/65S8500C(CH)
  • Page 70 DISASSEMBLY 1-3. SMART CORE (M,L) 1-3-8. HSC3_S_M MOUNT HSC3_S_M MOUNT KD-55/65S8500C(CH)
  • Page 71 DISASSEMBLY 1-3. SMART CORE (M,L) 1-3-9. CASE, BOTTOM (M) CASE, BOTTOM (M) KD-55/65S8500C(CH)

  • Page 72: Sec 2. Adjustment

    SEC 2. ADJUSTMENT HOW TO ENTERING SERVICE MODE 1) Turn on the main power switch to place the set in standby mode. 2) Press the buttons on the remote commander as follows, and entering service mode. 3) Service mode display. Service Mode Model Information >>...

  • Page 73: Software Version

    ADJUSTMENT SOFTWARE VERSION 1) In Service Mode, select “Model Information”, press “Enter” or “→” button to enter Status Information. Main Micro Service Mode SW Version: Model PKG2.011.0010NAB NVM Version: 0001 UC2 Model Information >> Boot Version: V1.000 Self diagnosis History >>...

  • Page 74: Serial Number Edit

    ADJUSTMENT SERIAL NUMBER EDIT (1) 1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” then pressing “Enter” or Service Mode “→” button to enter inside. Model Information >> Self diagnosis History >> 2) Select “Serial Number Edit” by pressing “↑” or “↓” button then pressing “Enter” or “→” button Video / Audio >>...
  • Page 75 ADJUSTMENT SERIAL NUMBER EDIT (2) YES is selected, the input data is saved into EEPROM. Service Mode SERIAL NUMBER EDIT is greyed out and the serial number that has been input is displayed. >> Status Information User will not able to edit anymore.

  • Page 76: Model Number Setting

    ADJUSTMENT MODEL NUMBER SETTING 1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside. 2) Select “Model Number Setting” by pressing “↑” or “↓” button then pressing “Enter” or “→” button. 3) Press “↑”...
  • Page 77 ADJUSTMENT WB ADJUSTMENT c. To change data , press “←” or “→” on remote commander. (Please apply Main board or panel is replaced.) In “Panel/PQ” service mode. a. Go to “WB Adjustment” category by “↑” or “↓”. << Back <[ ]>...
  • Page 78 ADJUSTMENT 2. In “WB/Mura/CUC data transfer”. WB/MURA/CUC DATA TRANSFER a. Select “WB/Gamma data transfer” by pressing “↑” or “↓” on remote commander. (Please apply Main board or panel is replaced.) 1. In “Panel/PQ” service mode. b. To change the items, press “←” or “→” on remote commander and press “Enter” a.

  • Page 79: Sec 3. Trouble Shooting

    SEC 3. TROUBLE SHOOTING 3-1. TRIAGE Confirm the claimed symptom. Select that symptom from the chart. Bring all the boards and cables listed for that symptom. Follow the troubleshooting charts in the technical guides to isolate the board. Chart Color Code. RED DOT: Most likely defective part BLUE TRIANGLE: Secondary possible defective part BLACK TEXT: Board that may correct the symptom...

  • Page 80: Troubleshooting

    TROUBLE SHOOTING 3-2. NO POWER 3-2-1. NO POWER-PCU No Power Check STBY 3.3V Replace C9030 Between G* Board to G* Board On B* board B* Board Harness Harness B* Board u-Com Failure DDCON/LDO Main Device Failure KD-55/65S8500C(CH)
  • Page 81 TROUBLE SHOOTING 3-2-2. NO POWER-U-Com Failure (1/2) START Check MAIN_VCC R9175 Voltage. G-Board Check C9117 Voltage. Check +3.3V_STBY Is the voltage >1.6V? Is the voltage >3.0V? R9144, CN9000 #26pin Check P_ON_VBUS Check R9186 Voltage. Check DC_OFF_DET P-on ucom #pin11 Change IC9017 Is the voltage >3.0V? IC9018 is >3.0V?
  • Page 82 TROUBLE SHOOTING 3-2-2. NO POWER-U-Com Failure (2/2) Check P_ON_#2 P-on ucom #pin14 Change IC9017 Is the voltage >3.0V? Check ORESETB P-on ucom #pin12 Change IC9017 Is the voltage >3.0V? Check X_SYSTEM_RST P-on ucom #pin16 Change IC9017 Is the voltage >3.0V? If PANEL_PWER_ON (R9172) is 0V Check XRST Change IC9017...
  • Page 83 TROUBLE SHOOTING 3-2-3. NO POWER: DC_OFF_DET check 3-2-4. NO POWER: DDCONs check START START Check fuse F9xxx Change Fuse Check Vdd Is fuse OK? C9118 Change IC9018 Is voltage >5V? Check Vcc voltage Check POWER_ON P-on ucom #pin19 C9xxx (Refer to No Power U-Com Failure) Is voltage >12.0V? Check Enable pin voltage...
  • Page 84 TROUBLE SHOOTING 3-2-5. NO POWER: DDCON check START Check IC9403 Vcc voltage Check Vcc voltage Check C9428 C9061 D9000 Change D9000 Is voltage >3V? Is diode ? Is voltage >12V? Check G board and harness Check Vcc voltage Check Change D9001 C9061 D9001 Is voltage >4V?
  • Page 85 TROUBLE SHOOTING 3-2-6. NO POWER: LDOs check check START Check Vcc voltage C9xxx Check +3.3V_MAIN DDCON (IC9003) Is voltage >3V? Check Enable pin 1.2 No Power U-Com Failure voltage Is voltage >3V? Change LDO IC KD-55/65S8500C(CH)

  • Page 86: Standby Led Blinking

    TROUBLE SHOOTING 3-3. STANDBY LED BLINKING 3-3-1. 2 Times Blinking (Main power Error) 3-3-2. 3 Times Blinking (DC Alert) BMFL/BMFW board 2-time blinking 3-time blinking Check +12V_REG DC_ALERT at pin 13/15/17 of CN9000 G* Board Check +5.0V_MAIN on B* Board, IC9014,etc Voltage >...
  • Page 87 TROUBLE SHOOTING 3-3-3. 3 Times Blinking (Audio Error) LED 3x blinking Segment “XS”? Audio Error ? See other flow Replace B-K Harness B-K harness NG OK ? Go to page Replace K-PWB Power Off Checking*1 K-PWB NG OK ? Go to page Power off Checking*2 Replace B-PWB B-PWB NG...
  • Page 88 TROUBLE SHOOTING Note 1: Note 2: (1) PVDD-GND short check (1) PVDD-GND short check 1) Power Off Checking*1 Measure impedance between PVDD and GND at C7706, Measure impedance between PVDD and GND at C7722, C7762, C7782, C7707. C7834. If impedance is <100Ω → NG If impedance is <100Ω...
  • Page 89 TROUBLE SHOOTING 2) Power Off Checking*2 (4) 12.5V check BMFL / BMFW Measure voltage between PVDD and GND at capacitor C7706 or C7707.(See 3.3) Power Off Check*2 Voltage rise more than 0V for a moment at power on → Yes Segment “XS”? (5) 12.5V check KS-PWB (XS) Measure voltage between PVDD and GND at...
  • Page 90 TROUBLE SHOOTING 3) Power Off Checking*3 No Sound Without LED 3x No sound only Go to Analog RF and Digital RF ? No Sound Tuner Select [External Inputs]→ AV receiver is connected [BRAVIA Sync Settings]→ to HDMI in ? [BRAVIA Sync Control]→[off] Go to No sound only HDMI ? No Sound HDMI...
  • Page 91 TROUBLE SHOOTING 3-3-4. 4 Times Blinking (LED Voltage Error) 4-time blinking Between 0.898V to 2.997V LED driver or G* board Check R9027  Change LD board or G* board. on the B* Board 0.897V or less B* Board KD-55/65S8500C(CH)
  • Page 92 TROUBLE SHOOTING 3-3-5. 5 Times Blinking (Panel Communication Error) 5-times blinking Change Change B-Board Panel (T-con) Check “+12.5V_TCON” at G-Board is Replace G-Board CN9000 suspicious Symptom Symptom on the B-Board improvement improvement B-Board is Panel (T-Con) is suspicious suspicious Symptom Replace the Harness improve Harness is...
  • Page 93 TROUBLE SHOOTING 3-3-6. 6 Times Blinking (Backlight Error) 6-times blinking Check a voltage of Harness / BL_ERR_DET. Check Connection Voltage ≥ 1.9 V Check point is harness/connection Change Symptom broken JL9007 G*board to B*Board Harness harness Improvement 23pin of CN9000 LD board to B*Board No improvement on B*Board...
  • Page 94 TROUBLE SHOOTING 3-3-7. 7 Times Blinking (Temperature Error) 7-time blinking Setting circumstance is OK? Set to another Temperature, location, etc. Ventilation, etc. Change B* Board, and Aging a few Panel hours Symptom improvement Check I2C_C bus Temp sensor B* Board NG communication OK? IC1400 (check the next page)
  • Page 95 TROUBLE SHOOTING 3-4. NO SOUND 3-4-1. No Sound Audio 3-4-2. No Sound : TUNER No Sound with normal picture No Sound Audio Segment “XS”? Only RF tuner input? Replace B-K Harness Please refer Audio Check IC1000 (SOC) OK ? troubleshooting Replace K-PWB OK ? Replace B-PWB...
  • Page 96 TROUBLE SHOOTING 3-4-3. No Sound : MHL No Sound Check the picture Refer to MHL NO PICTURE Check Sound by other TV set Refer to No Sound Audio which is same model Check Source equipment by Reference TV set Change B-Board. (For example, Samsung TV(UN46ES7000), Toshiba TV(42WL863), RB1 or RB2) Check the settings of...
  • Page 97 TROUBLE SHOOTING 3-4-4. No Sound : HDMI1/2/3/4 No Sound Check the picture Refer to HDMI (1/2/3/4) NO PICTURE Does this model have Connect Stereo minijack cable between Source and the TV, and Check the mode Analog Audio In Change “HDMI/DVI Audio Source” to Auto or Analog Audio In. of Source equipment (Stereo minijack)? HDMI...
  • Page 98 TROUBLE SHOOTING 3-5. NO PICUTURE BL_ON (L or H): IC9017 #18pin (for 4K BMFW/BMFL board) No Picture BL_ON：H Check Smart Core Check Replace Got Any Normal Replace LCD Panel Behavior BL_ON the V by One FFC Display? the main Board (T-CON) (5x Blinking) on the main board...
  • Page 99 TROUBLE SHOOTING 3-5-1. No Picture CH/MX/PA/COL/LA (BMFL/BMFW) No Picture Video Video 2 Video 1 No Picture No Picture Check J7505 Check J7504 NG (Vpp: 0 V) Check if input OSD NG (Vpp: 0 V) Check if input OSD Connection, Connection, is GREY OUT is GREY OUT VIDEO2_DET...
  • Page 100 TROUBLE SHOOTING 3-5-2. No Picture : @ Tuner Notes: I2C line for all tuners except Japan_SKP - Parts for I2C_A_SDA line: R6001, C6004. RF input no picture / noisy picture - Parts for I2C_A_SCL line: R6002, C6005. I2C line for Japan_SKP - Parts for I2C_D_SDA line: R6003,C6006 Check RF source cable Change RF cable and antenna...
  • Page 101 TROUBLE SHOOTING 3-5-3. No Picture : HDMI1 No Picture If you can do Check the below point at All lines component repair Connector side Other Input is OK are NG ・Check +5V line Check other Replace Change B-Board. ・Check HPD line HDMI input CN5202 ・Check DDC lines...
  • Page 102 TROUBLE SHOOTING 3-5-4. No Picture : HDMI2 No Picture If you can do Check the below point at component repair All lines Connector side Other Input is OK are NG ・Check +5V line Replace Check other Change B-Board. ・Check HPD line HDMI input CN5202 ・Check DDC lines...
  • Page 103 TROUBLE SHOOTING 3-5-5. No Picture : HDMI3 No Picture Check the below point at If you can do All lines Connector side component repair are NG Other Input is OK ・Check +5V line Check other Replace Change B-Board. ・Check HPD line HDMI input CN5203 ・Check DDC lines...
  • Page 104 TROUBLE SHOOTING 3-5-6. No Picture : HDMI4 No Picture If you can do Check the below point at component repair All lines Connector side Other Input is OK are NG ・Check +5V line Check other Replace Change B-Board. ・Check HPD line HDMI input CN5208 ・Check DDC lines...
  • Page 105 TROUBLE SHOOTING 3-5-7. FOR ANALOG TUNING: @ All destination except JP Notes: - Parts for IFOUT_N line: R6007, FB6002, C6008, R6327, C6301, R6301. - Parts for IFOUT_P line: R6008, FB6003, C6009, R6326, C6300, R6300. For LA-ISDB(BR/AR), LA-T2(COL) and TW only - Parts for IFAGC line: R6072, R6009, R6010, R6069, C6302, Analog Tuning R6303.
  • Page 106 TROUBLE SHOOTING 3-5-8. FOR DIGITAL TUNING 2: @ AEP_W, JP_SKP, PA_T2, CH/HK, LA-ISDB(BR/AR) and LA-T2(COL) Digital Tuning 2 For LA-ISDB(BR) and LA-T2(COL) only For JP_SKP For AEP-W For PA_T2 and CH/HK only Confirm ANT or Cable connection Confirm ANT or Satellite connection Confirm ANT or Satellite connection All except SKP_Opticast Terrestrial...

  • Page 107: Side Buttons Malfunction

    TROUBLE SHOOTING 3-6. SIDE BUTTONS MALFUNCTION Side Key button Change Switch Unit Switch unit issue malfunction Harness Harness on Switch Unit connection and B* Board properly connected issue Change Harness issue Switch unit-B* board Harness Power Key (B*Board) Key AD(B*Board) Check parts value : Check parts value : Parts Broken issue...

  • Page 108: Ir Remote Commander Malfunction

    TROUBLE SHOOTING 3-7. IR REMOTE COMMANDER MALFUNCTION Check whether center Center white LED Remote control battery IR do not response to white LED blink ,when using could be weak. lit up when remote Remote Commander commander near the sensor Change battery. control is pressed windows Harness...

  • Page 109: Light Sensor Error

    TROUBLE SHOOTING 3-8. LIGHT SENSOR ERROR Backlight doesn’t change Check UI setting for light User did not activate light Change the UI setting when ambient lighting Sensor. Make sure it is “on” to “ON” sensor function level changed Harness connection Harness on H-board and issue B* Board properly connected...
  • Page 110 TROUBLE SHOOTING 3-9. NETWORK MALFUNCTION 1) Ethernet (Wired) [Network Set-up] >[Wired Set-up] on the TV Connection Results Connection Results Connection Results B board Cable Connection Local Access Internet Access Failed Failed Failed Auto Check Proxy setting Wired Set-up Check cable B board Local router IP address setting...
  • Page 111 TROUBLE SHOOTING 2) Internal Wireless Network malfunction Wireless Network on the TV Error Message appear Is the radio field when the Wireless Strength too weak Bxx Board Network is selected? or even No signal? Change WiFi module Access Point From previous page WiFi module Check harness connection is OK...
  • Page 112 TROUBLE SHOOTING 3) Bluetooth malfunction Touch pad Remote doesn’t work 3D-glasses (Active) doesn’t work Bluetooth Speaker/Headphone/Headset doesn’t work Please refer Touch pad Remote manual Home > Settings > Check BT antenna 3D-glasses (Active) manual Bluetooth Settings Connection is OK Can read Bluetooth Speaker/Headphone/Headset operation manual Near discoverable Bluetooth Device...

  • Page 113: Sec 4. Diagrams

    SEC 4. DIAGRAMS 4-1. BLOCK DIAGRAM Ether TEMP (Audio) Sensor Tuner eMMC I2C(panel) Vx1 x16 HDMI1 HDMI EQ HDMI2 DDR3 /MHL Vx1 x8 Main SoC Composite2/Component Vx1 x4 Sub SoC HDMI3 I2C(Backlight) I2C(Backlight,Panel) UART(4KBE DVI/HDMI3 Communication) HDMI4 Audio in (Audio) AudioAMP AudioAMP AudioAMP...

  • Page 114: Connector Diagram

    DIAGRAMS 4-2. CONNECTOR DIAGRAM 4-2-1. KD-55S8500C KD-55/65S8500C(CH)
  • Page 115 DIAGRAMS 4-2. CONNECTOR DIAGRAM 4-2-2. KD-65S8500C KD-55/65S8500C(CH)
  • Page 116 DIAGRAMS 4-3. PC BOARD DIAGRAM BMFW (A SIDE) TP3109 cam013 cam9 cam5 C7746 C7747 C7748 C7749 CN7706 cam011 CN3601 CN3600 CN8301 CN1000 C3152 cam804 Q9027 CN7704 CN7705 CN7700 CN9000 cam025 IC3103 cam39 cam097 cam904 CL3627 CL3625 CL3623 CL3621 CL3620 CL3618 CL3617 CL3616 CL3615...
  • Page 117 DIAGRAMS 4-3. PC BOARD DIAGRAM BMFW (B SIDE) KJ004 KJ003 cam007 cam008 CM7704 JL6029 JL8002 JL5208 JL6005 JL8007 JL8005 JL8006 JL8008 JL6008 JL8024 IRM004 KB002 JL5209 ET006 JL6007 JL8003 JL8004 JL5206 JL8011 JL8000 JL8009 JL8010 JL5205 ET6000 ET6001 JL5204 JL5202 JL6009 JL5201 JL5203...

  • Page 118: Circuit Boards Location

    DIAGRAMS 4-4. CIRCUIT BOARDS LOCATION KD-55S8500C KD-65S8500C BMFW BMFW SWITCH UNIT SWITCH UNIT SMART CORE (M, L) SMART CORE (M, L) SMART CORE (M,L) HSC3_S_M WLAN/BT MODULE KD-55/65S8500C(CH)

  • Page 119: Sec 5. Exploded Views

    • The construction parts of an assembled part are indicated with a collation number in the remark column. • Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items. 5-1. KD-55S8500C 5-1-1. REAR COVER REF. No. PART No.

  • Page 120: Exploded Views

    EXPLODED VIEWS 5-1-2. LCD PANEL REF. No. PART No. DESCRIPTION MARK 4-566-017-01 BRACKET, SP (LAK) 1-493-015-11 SWITCH UNIT (VM-WW) 2-650-770-21 SLIDE, CLAMP 4-546-444-11 BRACKET, SIDE F (MOLD) A-2076-843-A COMPLE SVC (XC) BMFW CN8 1-474-620-11 GL3(CH)-STATIC CONVERTER(TV) 4-565-059-01 SHEET, INSULATION(HRN L) 4-546-473-01 BRACKET,VESA(HWK) A-2084-256-A...
  • Page 121 EXPLODED VIEWS 5-2. KD-65S8500C 5-2-1. REAR COVER REF. No. PART No. DESCRIPTION MARK 4-569-493-12 REAR COVER (2L SLW) A 4-570-639-81 LABEL, SIDE TERMINAL(W)(CRN) 4-563-761-01 LABEL, REAR TERMINAL 4-299-531-01 AC COVER 1-839-689-12 POWER-SUPPLY CORD (WITH CONN.) 1-754-949-11 BT ANTENNA 1-858-963-21 SPEAKER BOX ASSY (R) 1-858-963-11 SPEAKER BOX ASSY (L) SMART CORE...
  • Page 122 EXPLODED VIEWS 5-2-2. LCD PANEL REF. No. PART No. DESCRIPTION MARK 4-566-017-01 BRACKET, SP (LAK) 1-493-015-11 SWITCH UNIT (VM-WW) 2-650-770-21 SLIDE, CLAMP 4-546-473-01 BRACKET,VESA(HWK) 4-546-444-11 BRACKET, SIDE F (MOLD) A-2076-843-A COMPLE SVC (XC) BMFW CN8 1-474-619-11 G8(CH)-STATIC CONVERTER(TV) 4-549-182-01 SHEET, INSULATION(HWK 2L) A-2084-259-A XC65 P-MOD (FOR SERVICE) KD-55/65S8500C(CH)
  • Page 123 EXPLODED VIEWS 5-3. KD-55/65S8500C 5-3-1. SMART CORE (M,L) REF. No. PART No. DESCRIPTION MARK 4-564-315-01 CASE, BOTTOM (M) A-2066-088-A HSC3_S_M MOUNT 4-564-313-01 LIGHT, GUIDE 4-564-312-01 PANEL, ORNAMENT 4-564-317-01 COVER, TOP 4-564-318-01 BRACKET, WIFI 4-566-841-01 HEAT SINK L(SC) 1-458-853-11 WLAN/BT MODULE(11AC) KD-55/65S8500C(CH)
  • Page 124 EXPLODED VIEWS 5-4. OTHER PART 5-4-1. MISCELLANEOUS 5-4-2. ACCESSORIES PART No. DESCRIPTION MARK PART No. DESCRIPTION MARK 4-262-708-04 CLAMPER, CABLE 1-458-628-31 3DEYEWEARTDG-BT500A(SERVICE)CH 4-573-837-01 CUSHION (SLW KEY) 4-460-760-01 CASE, BATTERY (SERVICE) 7-600-031-97 TAPE (3M 1350FB-1)15MMX66M BLK 4-460-761-01 PAD, NOSE (SERVICE) 4-549-186-01 SHEET, THERMAL (BM) 1-492-952-11 REMOTE COMMANDER (RMF-TX100C)
  • Page 125 English 2015GL08-Data Made in Japan 9-888-578-01 © 2015. 7 Sony Visual Products Inc. KD-55/65S8500C(CH)
  • Page 126 APPENDIX-1 How to USB update 1:Download USB image and unzip file. 2: copy unzip file to USB memory root folder. 3: USB memory insert TV. 4:USB image is not newer soft version. 4:USB image is newer soft version. Automatically show message and start update. Automatically show message and start update.
  • Page 127 APPENDIX-1 Software update for B board replacement Check the leftmost bit B board replacement of NVM version by “0” Service mode to confirm RCD version. Is it except 0 or 0? <Case1> After AC Plug-in, wait for 30sec Except “0” Check the software Panel : No Picture then turn on TV by power key...
  • Page 128 APPENDIX-1 Software update for Panel/T-CON replacement Check the software Panel/T-CON replacement version by Service mode. Model Number setting Is it latest version? Update to the latest software After AC Plug-in, wait for 30sec version then turn on TV by power key on *Remove all signal connection.
  • Page 129 APPENDIX-2 Wire Dressing (KD-55S8500C) Slide Clamp x2 • Hold wires VA Tape Harness Tie x5 ・Fix wire • Fix wire KD-55/65S8500C(CH)
  • Page 130 APPENDIX-2 Wire Dressing (KD-65S8500C) Slide Clamp x2 • Hold wires VA Tape Harness Tie x3 • Fix wire ・Fix wire KD-55/65S8500C(CH)
  • Page 131 APPENDIX-3 Panel Handling caution 1. Do not press panel during fixing screw. 2. Do not hold or touch glass(TFT cell) at all times. Glass area 3. Operator must wear gloves. Do not touch Panel module without gloves. KD-55/65S8500C(CH)
  • Page 132 APPENDIX-3 How to Lay down Panel for repair 1 55inch SPACER, BLOCK (L SLW) x 2pcs 65inch SPACER, BLOCK (2L SLW) x 2pcs SPACER, BLOCK x2 Open panel individual package for service, then take out SPACER, BLOCK from the gap of Panel back sides. (2pcs) KD-55/65S8500C(CH)
  • Page 133 APPENDIX-3 How to Lay down Panel for repair 2 SPACER, BLOCK (L SLW) position 55inch Please set SPACER,BLOCK at an even position and put a panel module on them.(Refer to illustrations and photos.) SPACER, BLOCK (2L SLW) position 65inch SPACER, BLOCK 55/65inch Align to the SP screw boss (55/65 both inches)
  • Page 134 APPENDIX-4 How to disassembly Heat sink BMFW board HEAT SINK (MUFF) HEAT SINK (MUFF C) HOLDER, (HS MUF) HOLDER, HS WS (MUF) 4-549-188-01 4-548-743-01 <NOTE> HEAT SINK are already attached to the B board for service. If you need to disassemble HEAT SINK from B board, Please cut HOLDER,HS WS(MUF) with tool (nippers) from B side of B board.

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