Troubleshooting - Dell P Series Firmware Update Instruction

Troubleshooting

Errors
File permission error
Monitor not detected
Write protection error
Flash erase error
Update error
Monitor firmware checksum
error
USB device inactive after
new firmware installation.
A warning message appears:
"Firmware update was not
completed. Please update
the monitor firmware again."
8
| Firmware Update Instruction User's Guide
• Try saving the firmware file in another location.
• Check if the firmware file has read permission.
• Check if you have owner rights for the firmware file.
• Or, run this utility with administrator privileges.
• Follow
Firmware Update Pre-requisites
cables are properly connected to your computer and reopen the Monitor
Firmware Update Utility.
• In USB of the OSD menu, make sure the USB port is set to the
corresponding input signal.
Re-try updating with the following steps:
1 Close the Monitor Firmware Update Utility.
2 Turn off the monitor by pressing the power button.
3 Re-plug the power cord.
4 Turn on the monitor.
5 Try updating again with the Monitor Firmware Update Utility.
Re-try the updating steps from 1 to 4 as stated above.
Re-try updating the monitor's firmware. Do not turn off the ISP tool until the
update is complete.
Possible Solutions
to check if the power and USB