LG SL9Y Owner's Manual page 46

46 Troubleshooting
Symptoms
When you feel the output
sound of the unit is low.
USB is not recognized
Bluetooth pairing does
not work well.
4
The unit does not connect
with Bluetooth device.
Cause & Solution
Check the details below and adjust the unit according to them.
y Switch the state of DRC function to [OFF] by using "LG Wi-Fi Speaker" .
y With the sound bar connected with TV, change the AUDIO DIGITAL OUT
setting on TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
y With the sound bar connected with Player, change the AUDIO DIGITAL OUT
setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].
y Change Audio DRC setting on connected device setup menu to [OFF] state.
y Make sure that Night Time mode is not On. Turn off Night Time mode.
y Format the USB device and connect it again.
When formatting the USB device, select file system as FAT16 or FAT32.
y Be sure your Bluetooth device is on.
y Switch Bluetooth off and on again on your Bluetooth device, then try pairing
again.
y Remove the obstacle in the path of the Bluetooth device and the unit.
y Depending on the type of the Bluetooth device or surrounding environment,
your device may not be paired with the unit.
y Make sure the speaker connects to Wi-Fi by using "Google Home" app.