KitchenAid KSM5SSB Owner's Manual page 4

Stainless steel bowl
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4. HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to
province. Some states and provinces, such as California, do not allow for limitations on the date your warranty coverage begins,
so this limitation may not apply to you.
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES, DISTRICT OF COLUMBIA, AND
PUERTO RICO
We're so confident the quality of our products meets the exacting standards of KitchenAid that, if your product should fail within the
first year of ownership due to defects in materials or workmanship, KitchenAid will arrange to deliver an identical or comparable
replacement to your door free of charge and arrange to have your original product returned to us. Your replacement unit will also be
covered by our one year limited warranty.
If your product should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390
Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate
the claim. Give the consultant your complete shipping address (no P.O. Box numbers, please).
When you receive your replacement product, use the carton, packing materials, and prepaid shipping label to pack up your original
product and send it back to KitchenAid.
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
We're so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your product should fail
within the first year of ownership due to defects in materials or workmanship, we will replace your product with an identical or
comparable replacement. Your replacement unit will also be covered by our one year limited warranty.
If your product should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-807-6777
Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate
the claim. Give the consultant your complete shipping address.
When you receive your replacement product, use the carton, packing materials, and prepaid shipping label to pack up your original
product and send it back to KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND
REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to:
Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the store where you purchased the product for information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
®/™ ©2023 KitchenAid. All rights reserved. The design of the stand mixer is a trademark in
the U.S. and elsewhere. Used under license in Canada.
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