Troubleshooting
Problem
The mouse pointer
moves too fast or too
slow
The mouse pointer
moves erratically
USB
Also refer to your USB device's documentation.
Problem
USB device does not
work
Memory expansion
Refer also to Chapter 8,
memory modules.
Problem
The computer hangs up Make sure the memory module installed in the
9-12
Procedure
Try changing the speed setting in the mouse
control utility.
1. To access this utility, click
Hardware and Sound, then Mouse icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click OK.
The mouse might be dirty. Refer to your mouse
documentation for instructions on cleaning.
If problems persist, contact your dealer.
Procedure
Check for a firm cable connection between the
USB ports on the computer and the USB device.
Make sure the USB device drivers are properly
installed. Refer to your Windows
documentation for information on checking the
drivers.
If problems persist, contact your dealer.
Optional
Devices, for information on installing
Procedure
expansion slot is compatible with the computer.
If an incompatible module has been installed,
follow the steps below.
1. Turn off the power.
2. Disconnect the AC adaptor and all peripheral
devices.
3. Remove the battery pack.
4. Remove the memory module.
5. Replace the battery pack and/or connect the
AC adaptor.
6. Turn on the power.
If problems persist, contact your dealer.
, Control Panel,
®
Vista
User's Manual