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Use the search function, the navigation (left) or the following links: Start “Product overview” “Getting started” “Using the headphones” “FAQ/If a problem occurs ...” “Specifications” Sonova Consumer Hearing GmbH Am Labor 1 30900 Wedemark Germany www.sennheiser-hearing.com Version: 09/22 A05 HD 350BT | 1...
Protect your hearing from high volume levels. Permanent hearing damage may occur when headphones are used at high volume levels for long periods of time. Head- phones of the brand Sennheiser sound exceptionally good at low and medium volume levels. ▷...
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Hearing or companies commissioned by Sonova Consumer Hearing and is not processed. Using the “Sennheiser Smart Control” app, you can update the firm- ware of the product for free via an Internet connection. If the device on which the app is installed is connected to the Internet, the follow-...
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Sonova Consumer Hearing GmbH is not liable for damages resulting from the loss of connection due to flat or overaged rechargeable bat- teries or exceeding the Bluetooth transmission range. Before putting into operation, please observe the respective coun- try-specific regulations. 4 | HD 350BT...
• the Sennheiser Smart Control app for configuring the head- phones and for additional functions www.sennheiser-hearing.com/smartcontrol A list of accessories can be found on the HD 350BT product page at www.sennheiser-hearing.com. To purchase online or contact your local Sonova Consumer Hearing partner: www.sennheiser-hearing.com/service-support.
Product overview Product overview HD 350BT model: SEBT3 Left Right Headband Ear cup joints Ear cups, steplessly adjustable On/off button pressing for 4 seconds activates the Bluetooth pairing mode USB-C socket for charging Volume – button (volume down) Volume + button (volume up)
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Incoming call and the rechargeable flashes red battery of the headphones is almost empty If the LED does not light up immediately during charging, clean the charging socket and charge the headphones until the LED lights up again (> 11). HD 350BT | 7...
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Rechargeable battery is empty. Recharge the headphones. Notes on beeps/acoustic signals The headphones output beeps/acoustic signals for the following functions. Acoustic signal Meaning/headphones... 2x low-pitched beep minimum volume is reached 2x high-pitched beep maximum volume is reached 8 | HD 350BT...
USB-A 2. Installing the Smart Control app on your smartphone The Sennheiser Smart Control app allows you to use all functions and settings of the headphones and to e.g. adjust the sound to your liking using the equalizer (> 15).
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Getting started 4. Putting the headphones on and adjusting the headband For good sound quality and best possible wearing comfort, the head- band can be adjusted to properly fit your head (> 17). 10 | HD 350BT...
2. Connect the USB-A connector to a corresponding socket of a USB power source (to be ordered separately). Make sure that the USB power source is connected to the power supply system. The charging process of the headphones begins. The LED dis- plays the charge status: HD 350BT | 11...
If you pair the headphones with the ninth Bluetooth device, the saved connection profile of the least used Bluetooth device will be over- written. If you want to re-establish a connection with the overwritten Bluetooth device, you have to pair the headphones again. 12 | HD 350BT...
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Using the headphones Paired and connected Bluetooth device Paired Bluetooth device (currently not connected) HD 350BT | 13...
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All active Bluetooth devices in the proximity of your Bluetooth device are displayed. 5. From the list of found Bluetooth devices, select “HD 350BT”. If necessary, enter the default pin code “0000”. 6. If pairing was successful, you hear the voice prompt “Connected”.
Installing the Smart Control app To make full use of all the settings and functions of the headphones, you need to have the free Sennheiser Smart Control app installed on your smartphone. Download the app from the App Store or Google Play and install it on your smartphone.
If Bluetooth is activated and the headphones cannot find a paired Bluetooth device within a few minutes, you hear the voice prompt “Lost connection”. The LED flashes red 3x. The headphones switch to standby mode. 16 | HD 350BT...
– your ears are comfortably covered by the ear pads, – you feel even, gentle pressure around your ears, – a snug fit of the headband on the head is ensured. For optimal sound quality, the ear pads must completely surround your ears. Left Right HD 350BT | 17...
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Voice prompt Meaning “Recharge headset” The rechargeable battery is empty. Recharge the rechargeable battery (> 11). “More than xx hours The remaining battery charge is playtime” displayed in hours. “Recharge headset“ “More than xx hours playtime“ 18 | HD 350BT...
The following music playback functions are only available when the headphones and the device are connected via Bluetooth. Some smartphones or music players may not support all functions. Right Playing/pausing music ▷ Press the center of the 3-way multi-function button 1x. HD 350BT | 19...
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▷ Dial the desired number on your smartphone. If your smartphone does not automatically transfer the call to the headphones, select “HD 350BT” as the output device on your smartphone (see the instruction manual of your smartphone if necessary). 20 | HD 350BT...
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Press 1x Puts the active call on hold and accepts an incoming call Press 2x Ends the active call and accepts an incoming call Press 2x Toggles between active call and call on hold HD 350BT | 21...
In the Smart Control app, select the desired sound effects. The sound effects are stored in the headphones. These sound settings are active even without using the Smart Control app, i.e. when you are using another Bluetooth device. 22 | HD 350BT...
At the end of its operational lifetime, this product with its built-in rechargeable battery must be disposed of separately from normal household waste. You can find more information here: > 29. 24 | HD 350BT...
Installing firmware updates Firmware updates can be downloaded free of charge from the Inter- net using the Sennheiser Smart Control app. Sonova Consumer Hearing recommends to always install the latest firmware version to ensure the best performance of your product.
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FAQ/If a problem occurs ... FAQ/If a problem occurs ... Current list of frequently asked questions (FAQ) Visit the HD 350BT product page at www.sennheiser-hearing.com/download There you will find a current list of frequently asked questions (FAQ) and suggested solutions.
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2. Simultaneously press and hold the on/off button and the 3-way multi-function button for 3 seconds. The LED on the headphones flashes purple 3x. The pairing list is deleted. The headphones then stay in Bluetooth pairing mode. Hold Hold Hold HD 350BT | 27...
2,402 MHz to 2,480 MHz Modulation GFSK, π/4 DQPSK, 8DPSK Output power 12.6 mW (max) Profiles HSP, HFP, AVRCP, A2DP Codec aptX, aptX LL, AAC, SBC Device name HD 350BT LE-HD 350BT (Bluetooth Low Energy only) Number of active connections 28 | HD 350BT...
Sonova Consumer Hearing GmbH gives a warranty of 24 months on this product. For the current warranty conditions, please visit our website at www.sennheiser-hearing.com/warranty or contact your Sonova Consumer Hearing partner. In compliance with the following requirements • General Product Safety Directive (2001/95/EC) •...
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Qualcomm Technologies International, Ltd., registered in the United States and other countries, used with per- mission. Other product and company names mentioned in the user documen- tation may be the trademarks or registered trademarks of their respective holders. 30 | HD 350BT...