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Axis Q6075-S User Manual

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AXIS Q6075-S PTZ Network Camera
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  • Page 1 AXIS Q6075-S PTZ Network Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q6075-S PTZ Network Camera Table of Contents Installation ..........

  • Page 3: Installation

    AXIS Q6075-S PTZ Network Camera Installation Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.

  • Page 4: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 5: Create An Administrator Account

    Video streaming AXIS Media Control is no longer required for video streaming H.264 or RTSP. Displaying H.264 and RTSP video streams in the web interface (e.g. live view or when setting up analytics) requires that the browser can connect over WebSockets. Support for RTSP video streams over WebSockets requires an updated browser and that the network and proxy settings are configured to allow WebSockets.

  • Page 6: Secure Passwords

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 89.

  • Page 7: Configure Your Device

    AXIS Q6075-S PTZ Network Camera Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart. See also Capture modes on page 62.

  • Page 8: Replace The Lens

    AXIS Q6075-S PTZ Network Camera Configure your device Zoom - makes the image larger and nearer, or smaller and further away Set up the camera view Important Only use PTRZ during the installation phase. Use the remote pan, tilt, roll, and zoom (PTRZ) functionality to complete the installation of your camera.

  • Page 9: Adjust The Image

    AXIS Q6075-S PTZ Network Camera Configure your device Note If you use a DC iris, manual iris or optional i-CS lens there is no need to select a lens driver. 7. For the changes to take effect, you need to restart the device. Go to Maintenance and click Restart.
  • Page 10 AXIS Q6075-S PTZ Network Camera Configure your device 2. Click and use the slider to set the focus. Adjust the focus faster with focus recall areas To save the focus settings at a specific pan/tilt range, add a focus recall area. Each time the camera moves into that area it recalls the previously saved focus.
  • Page 11 AXIS Q6075-S PTZ Network Camera Configure your device 1. Go to System > Plain config. 2. Select ImageSource from the drop-down list. 3. Go to ImageSource/I0/Sensor > Low latency mode and select On. 4. Click Save. Select exposure mode Note Exposure modes are only available for the visual channel.
  • Page 12 5. To set the amount of WDR, select Low, Medium or High from the WDR level list. 6. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr.
  • Page 13 AXIS Q6075-S PTZ Network Camera Configure your device Stabilize a shaky image with electronic image stabilization (EIS) Electronic Image Stabilization (EIS) can be used in environments where the product is mounted in an exposed location and subject to vibrations, for example, wind or passing traffic.
  • Page 14 AXIS Q6075-S PTZ Network Camera Configure your device Hide parts of the image with privacy masks You can create one or several privacy masks to hide parts of the image. 1. Go to Video > Privacy masks. 2. Click 3. Click the new mask and type a name.

  • Page 15: Adjust The Camera View (Ptz)

    AXIS Q6075-S PTZ Network Camera Configure your device 1. Go to Video > Overlays and click 2. In the text field, type #x to show the pan position. Type #y to show the tilt position. 3. Choose appearance, text size, and alignment.

  • Page 16: View And Record Video

    AXIS Q6075-S PTZ Network Camera Configure your device 2. Click Guard tour. 3. Select Preset position and click Create. 4. Under General settings: Enter a name for the guard tour and specify the pause length between each tour. If you want the guard tour to go to the preset positions in a random order, turn on Play guard tour in random order.
  • Page 17 AXIS Q6075-S PTZ Network Camera Configure your device 4. Go to Video > Stream > General and increase Compression. 5. Go to Video > Stream > Zipstream and do one or more of the following: Note The Zipstream settings are used for both H.264 and H.265.

  • Page 18: Set Up Rules For Events

    Make sure you have an SD card installed. Make sure that AXIS Object Analytics is running: Make sure that AXIS Video Motion Detection is running: 1. Go to Apps > AXIS Object Analytics. 2. Go to Apps > AXIS Video Motion Detection.
  • Page 19 This example explains how to display the text “Motion detected” when the device detects an object. Make sure that AXIS Object Analytics is running: Make sure that AXIS Video Motion Detection is running: 1. Go to Apps > AXIS Object Analytics.
  • Page 20 Provide visual indication of an ongoing event You have the option to connect the AXIS I/O Indication LED to your network camera. This LED can be configured to turn on whenever certain events occur in the camera. For example, to let people know that video recording is in progress.
  • Page 21 8. Create a second rule and select the same Condition as in the first rule. 9. In the list of actions, select Toggle I/O while the rule is active, and then select the port the AXIS I/O Indication LED is connected to.
  • Page 22 Set up the intrusion alarm Important To set up an intrusion alarm you need the AXIS Dome Intrusion Switch C. With a dome intrusion switch mounted inside the camera, you can receive a notification if someone removes the camera dome.

  • Page 23: Audio

    Connect to a network speaker Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.
  • Page 24 AXIS Q6075-S PTZ Network Camera Configure your device 4. Click Connect. A confirmation message appears.

  • Page 25: The Web Interface

    AXIS Q6075-S PTZ Network Camera The web interface The web interface To reach the device’s web interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.

  • Page 26: Video

    Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 27 AXIS Q6075-S PTZ Network Camera The web interface Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
  • Page 28 AXIS Q6075-S PTZ Network Camera The web interface • Video format: Select the encoding format to use in the live view. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 29 AXIS Q6075-S PTZ Network Camera The web interface Note In cold environments, it can take several minutes for the zoom and focus to become available. Image correction Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues.
  • Page 30 AXIS Q6075-S PTZ Network Camera The web interface The image before and after it has been straightened. Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 31 AXIS Q6075-S PTZ Network Camera The web interface Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.
  • Page 32 AXIS Q6075-S PTZ Network Camera The web interface : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 33 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 34 AXIS Q6075-S PTZ Network Camera The web interface • Flicker-free 60 Hz : The camera adjusts the aperture and gain automatically, and uses the shutter speed 1/60 s. • Flicker-reduced : This is the same as flicker-free, but the camera might use shutter speeds faster than 1/100 s (50 Hz) and 1/120 s (60 Hz) for brighter scenes.
  • Page 35 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 36 AXIS Q6075-S PTZ Network Camera The web interface Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.

  • Page 37: Ptz

    AXIS Q6075-S PTZ Network Camera The web interface Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 38 AXIS Q6075-S PTZ Network Camera The web interface Create preset position: Create a new preset position based on the current position of your camera. • Thumbnail: Turn on to add a thumbnail image for the preset position. • Name: Enter a name for the preset position.
  • Page 39 AXIS Q6075-S PTZ Network Camera The web interface Recorded A recorded tour replays a sequence of recorded pan/tilt/zoom movements, including their variable speeds and lengths. General settings • Name: Enter a name for the guard tour. • Pause between runs: Enter your desired time interval between guard tours. You can enter any interval from 0 minutes to 2 hours and 45 minutes.
  • Page 40 AXIS Q6075-S PTZ Network Camera The web interface Motion Proportional speed: Turn on to set the maximum proportional speed. • Max proportional speed: Set a value between 1 and 1000 to limit the pan and tilt speed. Max proportional speed is defined as a percentage, where the value 1000 equals 1000%.

  • Page 41: Recordings

    • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. Enter queue: Click to add your request for PTZ control to the queue.

  • Page 42: Apps

    Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps: Turn on to allow installation of unsigned apps. Allow root-privileged apps: Turn on to allow apps with root privileges full access to the device.

  • Page 43: System

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 44 AXIS Q6075-S PTZ Network Camera The web interface Assign IPv4 automatically: Select to let the network router assign an IP address to the device automatically. We recommend automatic IP (DHCP) for most networks. IP address: Enter a unique IP address for the device. Static IP addresses can be assigned at random within isolated networks, provided that each address is unique.
  • Page 45 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 46 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 47 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 48 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 49 AXIS Q6075-S PTZ Network Camera The web interface Add SSH account: Click to add a new SSH account. • Restrict root access: Turn on to restrict functionality that requires root access. • Enable SSH: Turn on to use SSH service.
  • Page 50 AXIS Q6075-S PTZ Network Camera The web interface Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.
  • Page 51 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 52 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 53 AXIS Q6075-S PTZ Network Camera The web interface Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 54 AXIS Q6075-S PTZ Network Camera The web interface Payload: Enter the content for the default message. Retain: Select to keep the state of client on this Topic QoS: Change the QoS layer for the packet flow. MQTT publication Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab.
  • Page 55 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 56 AXIS Q6075-S PTZ Network Camera The web interface Tools • Check: Check for errors on the SD card. This only works for the ext4 file system. • Repair: Repair errors in the ext4 file system. To repair an SD card with the VFAT file system, eject the SD card, insert it in a computer, and perform a disk repair.
  • Page 57 When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.
  • Page 58 AXIS Q6075-S PTZ Network Camera The web interface Analytics metadata Metadata producers Lists the apps that stream metadata and the channels they use. Producer: The app that produces the metadata. Below the app is a list of the types of metadata the app streams from the device.
  • Page 59 The web interface Pairing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.

  • Page 60: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.
  • Page 61 AXIS Q6075-S PTZ Network Camera The web interface When you upgrade, you can choose between three options: • Standard upgrade: Upgrade to the new firmware version. • Factory default: Upgrade and return all settings to the factory default values. When you choose this option, you can’t revert to the previous firmware version after the upgrade.

  • Page 62: Long-Distance Connections

    AXIS Q6075-S PTZ Network Camera Learn more Learn more Long-distance connections This product supports fiber-optic cable installations through a media converter. Fiber-optic cable installations offer a number of benefits such as: • Long-distance connection • High speed • Long lifetime •...

  • Page 63: Privacy Masks

    The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Privacy masks Note Privacy masks are only available for the visual channel.

  • Page 64: Overlays

    AXIS Q6075-S PTZ Network Camera Learn more You can create several privacy masks. Each mask can have 3 to 10 anchor points. Important Set the zoom and focus before you create a privacy mask. Note You can’t add privacy masks to the quad stream, but it will show all privacy masks configured on the individual channels.
  • Page 65 H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 66 AXIS Q6075-S PTZ Network Camera Learn more Maximum bitrate (MBR) Maximum bitrate lets you set a target bitrate to handle bitrate limitations in your system. You might see a decline in image quality or frame rate as the instantaneous bitrate is kept below the specified target bitrate. You can choose to prioritize either image quality or frame rate.

  • Page 67: Applications

    Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.

  • Page 68: Cybersecurity

    AXIS Q6075-S PTZ Network Camera Learn more Autotracking With autotracking, the camera automatically zooms in on and tracks moving objects, for example a vehicle or a person. You can manually select an object to track, or set up trigger areas and let the camera detect moving objects. The application is best suited for open areas with no obscuring objects and where movement is unusual.

  • Page 69: Specifications

    AXIS Q6075-S PTZ Network Camera Specifications Specifications Product overview NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. Dome Control button Status LED indicator SD card slot Part number (P/N) and serial number (S/N)
  • Page 70 AXIS Q6075-S PTZ Network Camera Specifications Dome cover Dome attachment ring O-ring Dome bracket screw T20 (4x) Dome O-ring Dome ring Dome ring screw T25 (4x)
  • Page 71 AXIS Q6075-S PTZ Network Camera Specifications AXIS T8607 Media Converter Switch - external view Cover Network connector SFP (2x) Network connector RJ45 (2x) Camera network LED indicator Network LED indicator (4x) Power LED indicator Power connector (DC input) Grounding screw...

  • Page 72: Led Indicators

    AXIS Q6075-S PTZ Network Camera Specifications 4. When the pressure inside the camera housing reaches 0.5 bar (7 psi) the pressure relief valve will open. Place your hand over the pressure relief valve to verify that the gas is flowing out.

  • Page 73: Sd Card Slot

    AXIS Q6075-S PTZ Network Camera Specifications Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Steady for connection to a 10/100 Mbit/s network. Flashes for network activity. Unlit No network connection. Power LED Indication Green Normal operation.

  • Page 74: Buttons

    • Resetting the product to factory default settings. See or • Connecting to an AXIS Video Hosting System service. To connect, press and hold the button for about 3 seconds until the status LED flashes green. • Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and hold the button...
  • Page 75 AXIS Q6075-S PTZ Network Camera Specifications Connectors Network connector The Axis product is available in two variants with different network connectors: RJ45 Ethernet connector. RJ45 Ethernet connector with Power over Ethernet (PoE). RJ45 Ethernet connector with Power over Ethernet Plus (PoE+).
  • Page 76 To comply with the IP66-rated design of the camera and maintain the IP66 protection, the supplied RJ45 Push-pull Connector (IP66) shall be used. Alternatively, use the RJ45 IP66-rated cable with premounted connector which is available from your Axis reseller. Do not remove the plastic network connector shield from the camera. NOTICE...
  • Page 77 AXIS Q6075-S PTZ Network Camera Specifications Function Notes Specifications DC ground 0 V DC DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out. Max load = 25 mA...
  • Page 78 AXIS Q6075-S PTZ Network Camera Specifications DC ground DC output 12 V, max 25 mA Digital input Digital output DC ground DC output 12 V, max 50mA I/O configured as input I/O configured as output DC ground DC output 12 V, max 50 mA...
  • Page 79 Terminal connector for connecting AC/DC power supply. DC connector. Use the supplied adapter. This microUSB type B connector is for power only. We recommend using Axis microUSB power supply. AC/DC connector. Use the supplied adapter. 2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
  • Page 80 For more information, see Multicable connectors on page 81. When connecting external equipment, a separately sold Axis Multicable C I/O Audio Power 1 m/ 5 m or a separately sold Axis 10-pin Push-pull System Connector is required in order to maintain the product’s IP rating. For more information, see Multicable...
  • Page 81 AXIS Q6075-S PTZ Network Camera Specifications When connecting external equipment, the supplied multicable is required in order to maintain the product's NEMA/IP rating. For more information, see Multicable connectors on page 81. Multicable connectors Multicable overview Camera power connector Camera multiconnector...
  • Page 82 AXIS Q6075-S PTZ Network Camera Specifications Multicable overview Camera multiconnector I/O terminal block Audio terminal block Power connector Multicable overview Camera multiconnector Audio in (pink) Audio out (green) Power connector, 3-pin I/O terminal block, 6-pin...
  • Page 83 AXIS Q6075-S PTZ Network Camera Specifications Multicable overview Power wire (red) Digital I/O wire (blue) Ethernet wire (green/white) Ethernet wire (green) Ethernet wire (orange/white) Ethernet wire (orange) Digital I/O wire (yellow) Ground wire (black) Power wire (red) 10 Ethernet wire foil shield (2x)
  • Page 84 AXIS Q6075-S PTZ Network Camera Specifications DC power input AC power input Power connector - Connector for AC and DC power for connection to the not included AXIS T8051 Power Converter AC/DC to DC wires. Wires Specifications + DC or AC Black –...
  • Page 85 AXIS Q6075-S PTZ Network Camera Specifications • Digital output — For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface or from the device’s web interface. • Digital input — For connecting external devices that can toggle between an open and closed circuit, for example PIR detectors, door/window contacts, and glass break detectors.
  • Page 86 AXIS Q6075-S PTZ Network Camera Specifications 3–6 Digital input – Connect to pin 1 to activate, or leave 0 to max 30 V DC Configurable (Input floating (unconnected) to deactivate. or Output) 0 to max 30 V DC, open Digital output – Internally connected to pin 1 (DC...
  • Page 87 AXIS Q6075-S PTZ Network Camera Specifications I/O configured as output...

  • Page 88: Cleaning Recommendations

    AXIS Q6075-S PTZ Network Camera Cleaning recommendations Cleaning recommendations If the device gets grease stains or becomes heavily soiled, you can clean it with mild, solvent-free soap or detergent. NOTICE TICE TICE Never use harsh detergent, for example gasoline, benzene, or acetone.

  • Page 89: Troubleshooting

    Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values. Note The camera has been preconfigured with AXIS License Plate Verifier. If you reset to factory default, you need to reinstall the license key. See . Note For products with multiple IP addresses channel 1 will have the address 192.168.0.90, channel 2 will have the address...
  • Page 90 AXIS Q6075-S PTZ Network Camera Troubleshooting 9. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90-93. 10. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90-95.

  • Page 91: Firmware Options

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
  • Page 92 Axis device. Check all cabling and reinstall the device. Possible IP address conflict The static IP address in the Axis device is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 93 • An event that uses images on the camera, for example an event that sends an e-mail with an image every hour • An installed and running application, such as AXIS Video Motion Detection, will always consume a video stream, whether it is used or not.

  • Page 94: Performance Considerations

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the general performance.

  • Page 95: Contact Support

    AXIS Q6075-S PTZ Network Camera Troubleshooting Contact support Contact support at axis.com/support.
  • Page 96 User manual Ver. M6.2 AXIS Q6075-S PTZ Network Camera Date: November 2023 © Axis Communications AB, 2020 - 2023 Part no. T10150025...

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